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Originally Posted by apodo77
(Post 22170013)
Did you have a bill when you checked out of the hotel? If so why didn't you expense the stay with just the bill or does your company require actual proof the credit card was charged (my experience at 3 different companies is this is not necessary)?
I submit reports weekly and have always just used the hotel bill. An expense report would be done regardless if it were me. |
Originally Posted by terrysalmi
(Post 22168889)
What would of happened if you weren't a frequent customer? Charge a credit card three months later without notice? That would never fly. They went well past any acceptable time period to fix their mistake (a few hours? A day or two?) and now it's theirs to live with. They are playing a very bad game here, especially with someone who stays at the hotel as much as you do. Threaten to challenge any charge with your credit and company and worst case switch hotels completely for future stays.
I have had credit card charges take months to reach me (often to do with overseas purchases). As long as they charge the card prior to the statute of limitations in your area, they are OK. |
Personally, I would have paid it.... You incurred the expense... it is not the hotel's fault that your company has a certain reimbursement policy.
I assume you have the folio... and never submitted it for reimbursement? Did you not wonder why you still had it? or no charge had hit your card? Mistakes happen... but this is a legitimate charge. In regards to your $20 issue... I will say it... do not leave money that you do not want to be taken! |
Originally Posted by treston11
(Post 22168649)
On a side note...just yesterday, I did not have any dollar bills for daily hotel tip so I left a $20 bill with a post-it note attached to it which said "Please take $3 and leave the change :)". Maybe this is entirely my fault for being too trusting, but is that acceptable maid service? Both the $20 and post-it note were missing.
Did you write it in Spanish? If not, that is your problem ;) |
Yeah, I was thinking the same thing. The poor maid might have been unable to read the note! Or she just thought it was just a thank you of some sort and didn't really read it at all.
Bruce |
Originally Posted by treston11
(Post 22168649)
I told the manager that my company will not reimburse me for the charges because my company has a policy that charges more than 3 months prior are unexpensable. The manager said she was "sorry that it would have to come out of my own pocket"
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Originally Posted by Mr. Vker
(Post 22171568)
Sorry…I guess my post basically asked the same questions.
Curious for the answer and have never heard of anyone using anything other than the folio for expense purposes. Makes no sense to me the original poster would not have expensed the stay right after it was over. |
Hi Everyone,
Here's a quick follow-up.... There was no folio created. There was no charge on my credit card. I review both of these to determine which expenses to submit - but there was neither. I know that if I contacted my Company's finance department, they would likely allow the expense to be submitted given the circumstances (though they are typically fairly stringent about the policy, especially when its for a previous fiscal year...I have been declined before for parking fees) I did not intend to come off as a "complainer" by posting this thread. I knew the reimbursement would occur eventually - but I posted this thread more to discuss if this is a standard policy...I was more shocked about how I was approached with this matter, especially with being a frequent customer to the same property. Perhaps I am just being a complainer though after all :) As for the hotel tip....I fully understood the risk of having the maid take the full $20, but I would have rather accepted that risk than not tipped at all (I was in a hurry for a business meeting). I just thought it was strange to have a policy where maids can take more than say, $10 from a guest who has not checked out yet. |
I recall having a couple of different charges show up way late. 9 months late, from a visit to the Clinton Presidential Library, entrance fee. And a Disney location, not sure if US or International. 6 months later.
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Did you notice 3 months ago that they did not bill you?
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Originally Posted by kaaria
(Post 22170127)
Does everyone have that open an expense account that they do not know $500 has not been charged for expenses?
After talking with the GM on site, it is found when they do there financial audits. And, I expense through Concur with automatic hotel, air and rental receipt import, so if the charge and receipt don't get imported, I don't process it. |
Originally Posted by dfwgolfer1
(Post 22174583)
Did you notice 3 months ago that they did not bill you?
Cheers. |
I put all expenses on my corp card and that links to the expense system. We are required to use the corp card for all hotel, air and rental car expenses. The expense reimbursment goes straight back to the card and not to me.
Therefore, I cannot expense a hotel item unless the expense hits the card. An old expense is reimbursable but you may need to get approvals from seveal levels up. That is a pain so I would ask for the 10K in points. |
Originally Posted by mileshound
(Post 22177587)
Therefore, I cannot expense a hotel item unless the expense hits the card. Cheers. |
Originally Posted by SkiAdcock
(Post 22177768)
But wouldn't you notice that it hadn't hit the card or do you just assume it did? Wouldn't you notice no points/stay listed when you checked your Marriott account & want to get them?
Every business charge goes on my credit card. The company automatically pays the card. The charges pop up in an accounting system. We really more or less approve the charges as opposed to having to do old fashion expense reports like I did back in the day at a previous employer. The only thing receipts are needed for are hotel stays, but when one pops up in the expense system, I pull it up online. If the hotel charge didn't show in the system, I wouldn't pull it up online, so I'd never notice it was missing. |
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