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-   -   Rate rules question (https://www.flyertalk.com/forum/marriott-rewards/1466978-rate-rules-question.html)

FinnishFlash May 14, 2013 6:29 am

Rate rules question
 
Trying to find a hotel and rate for a trip that I'm only 50% sure I will actually go on.

One hotel has a good summer promotion rate. On rate list page the title says: "Summer Promotion, prepay in full, non-refundable, no changes, see Rate Rules" and when I click on Rate Rules, it says "You may cancel your reservation for no charge until July 18, 2013 (1 day[s] before arrival).
Please note that we will assess a fee of 422.00 EUR if you must cancel after this deadline. "

What would you make of this? I assume it actually is "cancel for free" until July 18? I mean, I assume rate rules itself should override the title?

sammyindc May 14, 2013 6:31 am


Originally Posted by FinnishFlash (Post 20748280)
Trying to find a hotel and rate for a trip that I'm only 50% sure I will actually go on.

One hotel has a good summer promotion rate. On rate list page the title says: "Summer Promotion, prepay in full, non-refundable, no changes, see Rate Rules" and when I click on Rate Rules, it says "You may cancel your reservation for no charge until July 18, 2013 (1 day[s] before arrival).
Please note that we will assess a fee of 422.00 EUR if you must cancel after this deadline. "

What would you make of this? I assume it actually is "cancel for free" until July 18? I mean, I assume rate rules itself should override the title?

I would double check with MR before you book it. It might be a system error and the rate is actually non refundable so better be safe than sorry.

socrates May 14, 2013 8:44 am


Originally Posted by FinnishFlash (Post 20748280)
Trying to find a hotel and rate for a trip that I'm only 50% sure I will actually go on.

One hotel has a good summer promotion rate. On rate list page the title says: "Summer Promotion, prepay in full, non-refundable, no changes, see Rate Rules" and when I click on Rate Rules, it says "You may cancel your reservation for no charge until July 18, 2013 (1 day[s] before arrival).
Please note that we will assess a fee of 422.00 EUR if you must cancel after this deadline. "

What would you make of this? I assume it actually is "cancel for free" until July 18? I mean, I assume rate rules itself should override the title?

reading from the above the rate rule do state it's a rate requiring you to prepay and make no changes but the cancel policy states you're able to change.....in the end the cancel policy will win...you'll be able to change

BostonFlyer1624 May 14, 2013 9:40 am


Originally Posted by socrates (Post 20748932)
reading from the above the rate rule do state it's a rate requiring you to prepay and make no changes but the cancel policy states you're able to change.....in the end the cancel policy will win...you'll be able to change

+1 - if the rate rules state this, Marriott will absolutely give you your $$$ back if you have evidence of the cancel policy.

SkiAdcock May 14, 2013 11:02 am


Originally Posted by BostonFlyer1624 (Post 20749250)
+1 - if the rate rules state this, Marriott will absolutely give you your $$$ back if you have evidence of the cancel policy.

So make sure you have a screen shot or printout of the cancel policy.

Cheers.

USirritated May 14, 2013 3:29 pm


Originally Posted by skiadcock (Post 20749726)
so make sure you have a screen shot or printout of the cancel policy.

Cheers.

+1 big time


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