Add me to the list of disillusioned Plats. I have been a plat for 3 years and I have moved on to Starwood, & Hilton.

Adios.

I think I've responded before, but I'm a Marriott Platinum for three years who moved to Starwood.. They're ok (great customer service, Starwood Lurker is what all other customer service should try to be), but I found better hotel selection at Hilton. Both Starwood and Hilton comped me Platinum and Diamond and I in return easily made the top tiers in both.. while my Marriott Platinum card stays snugly on my desk...

I have thrown most of my business this year to Hilton and Starwood! Primary reason, Ease of use on Starwood. I needed a place for my fiance and her parents to stay on a rood trip from ATL to SDF, a last minute thing. MR couldn't or wouldn't help. No time to create certs and ship them. Starwood was handled with one phone call. It went off without a hitch. was a nice place too by all accounts. Starwood is just easier to deal with at redemption time and they act like they value my business.

Dittos here. I've stayed 200 nites at Marriott over the past 365 (exactly), but have spent the last three weeks at Hilton & SPG properties. Hilton, for the CNTU promo. SPG because I just think it's the best program for my needs: lotso properties in France & Italy. No stupid coupons for reward stays. No Category limits on weekend promos. . . and NO ROSE PICTURES on EVERY WALL!

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AA Platinum,1MM, Marriott Platinum, Hilton Diamond, Starwood Platinum