Marriott.com Down?
Aug 8, 2012 | 3:41 pm
#1
Original Poster
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,029
Marriott.com Down?
I tried to sign in just now and got the following message:
"Unable to Sign In
We’re sorry, there’s been an error in the system. Please try again later, or call customer support at 801-468-4000 in the U.S. and Canada. For international customer support numbers, please visit our directory."
Does it mean the system is down? I never had this issue before and I log on pretty frequently.
"Unable to Sign In
We’re sorry, there’s been an error in the system. Please try again later, or call customer support at 801-468-4000 in the U.S. and Canada. For international customer support numbers, please visit our directory."
Does it mean the system is down? I never had this issue before and I log on pretty frequently.
Aug 8, 2012 | 3:48 pm
#2
Join Date: Dec 2004
Location: AUS
Posts: 690
Same here. I can retrieve the correct password reminder, but trying to sign in (and also having the password reset by email) gets that error message.
The error is at this URL:
https://www.marriott.com/profile/systemMaintenance.mi?type=AccountAccess
The error is at this URL:
https://www.marriott.com/profile/systemMaintenance.mi?type=AccountAccess
Last edited by Moriens; Aug 8, 2012 at 3:51 pm Reason: error page URL
Aug 8, 2012 | 3:51 pm
#3
Join Date: Aug 2006
Programs: MR Plat Lifetime, SPG Plat, Hertz Pres., National Exec.
Posts: 52
I get the same message when I try to log on so it does seem to be down at 5:48 PM Eastern US time (21:48 GMT).
Aug 8, 2012 | 3:53 pm
#5
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
Aug 8, 2012 | 4:53 pm
#6
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
I've been trying to login this evening without success so came here to if anyone else was experiencing the same thing. Glad to know it's not just me.
Aug 8, 2012 | 5:07 pm
#7
Join Date: Jun 2006
Location: NJ USA
Programs: AA EXP 2mm, MR AMB, HH SLV, Hyatt DISC, IC AMB, IHG DIA, UA SLV, AC 25K status
Posts: 1,278
7:07 PM EST Wednesday
I'm back online.
I'm back online.
Last edited by fmkgb; Aug 8, 2012 at 5:32 pm
Aug 8, 2012 | 5:59 pm
#9
Join Date: Mar 2010
Programs: AA Ex Plat
Posts: 746
Phew I thought it was just me 
Aug 8, 2012 | 7:41 pm
#10
Join Date: Mar 2010
Posts: 444
still a little buggy, but seems to be back for the moment...
Aug 8, 2012 | 8:56 pm
#11
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
I was having problems off and on today, including it not accepting my password many times--I don't think I could have typed it wrong every time.
Aug 9, 2012 | 4:34 am
#12
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 12,781
I was able to make a couple of ressies last night.