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-   -   Bedbug problem (https://www.flyertalk.com/forum/marriott-rewards/1369312-bedbug-problem.html)

plagwate Jul 24, 2012 9:16 am

Haven't you learned anything from Mitt and his tax forms?
 

Originally Posted by lovely15 (Post 18992058)
Edited again, because I apparently missed a few posts - the other reason I don't want to mention the hotel is in case my husband googles the name + bedbugs. I don't want him surfing in here and reading my posts. Just an oddity of mine.

But now you've got the rest of us curious as to what posts you may be afraid for him to see! :eek: :D

lovely15 Jul 24, 2012 9:27 am


Originally Posted by plagwate (Post 18992140)
But now you've got the rest of us curious as to what posts you may be afraid for him to see! :eek: :D

Ha, nothing specific. He just thinks forums in general are stupid. :rolleyes:

MSPeconomist Jul 24, 2012 9:46 am


Originally Posted by socrates (Post 18990931)
the room will not have any odor - the room is taken out of service for a few weeks after the initial treatment and rechecked several times to be sure the situation has been correctly resolved

Are the adjacent rooms treated?

lovely15 Jul 24, 2012 9:54 am


Originally Posted by SkiAdcock (Post 18992115)
Well the dress is DEFINITELY a bummer. The sweaters not so much. I'm a bit surprised they'd wash a silk dress. The sweaters I get, but silk you'd think they'd automatically dryclean (unless the dress said don't dryclean & said something about handwash).

Well, there was no care tag - that probably didn't help.

Anyway, just shot them an email praising the staff's response - and added a "hey just so you know, I don't want compensation, but here's what happened, so it doesn't happen to anyone else" bit. We'll see what they say, if anything.

7Continents Jul 24, 2012 9:57 am

Just another opinion, I would have taken the depreciated value of the clothes and asked for a credit for that amount of money towards a future Mariott stay.
That takes care of you while preventing them from having to do a dollar reimbursement, and it's less of a loss financially to the property.

socrates Jul 25, 2012 5:27 am


Originally Posted by Allvest (Post 18991648)
Sharon. Have you ever run into a bedbug during your 1000 + nights at Marriott?

I can honestly say I've never personally seen one (yes that is correct....I've never seen one)...but that doesn't mean they aren't an issue everywhere these days in this country

socrates Jul 25, 2012 5:30 am


Originally Posted by SkiAdcock (Post 18991753)
I think, for the most part, hotels are bedbug-free, so we've all been lucky. But occasionally it happens, and I'm pretty sure the hotel is just as unhappy about it as the guest.

However, due to hearing more about them in recent years at dif chains, I do check drawers, bed, etc, before unpacking. I've not gone so far as to store my luggage in the tub, which some recommend.

Cheers.

bedbugs like fabric...they do not like case goods

socrates Jul 25, 2012 5:34 am


Originally Posted by MSPeconomist (Post 18992360)
Are the adjacent rooms treated?

yes...they create a 'block' - take those rooms out of service and treat them too...those rooms too are monitored to be sure there isn't an issue

NDDomer86 Jul 25, 2012 6:49 am


Originally Posted by socrates (Post 18997914)
yes...they create a 'block' - take those rooms out of service and treat them too...those rooms too are monitored to be sure there isn't an issue

Or so protocol says, doesn't mean that's how it plays out.

Recently exchanged a car with Avis due to air in the fuel line (can cause stalling and was a simple fix only necessitating bleeding of the fuel line). Hopefully SOP with regard to a maintenance exchange would require the car to be pulled from service and checked out before renting again, but upon realizing I'd left things in the old car about 45 minutes later, learned that the car had already been rented back out (yes, I realize this is a hotel forum, not car rental, but proof what a company is supposed to do and actually does is two totally different things).

chitownjeff Jul 25, 2012 7:35 am

I wouldn't mind see a sticky here where people can list hotel and rooms where they have seen them.

12 years traveling and haven't had an issue yet, but I'd like to know if I'm going to a hotel where they have had an issue before so I know to look out.

SacTownGuy Jul 25, 2012 8:19 am


Originally Posted by chitownjeff (Post 18998430)
I wouldn't mind see a sticky here where people can list hotel and rooms where they have seen them.

12 years traveling and haven't had an issue yet, but I'd like to know if I'm going to a hotel where they have had an issue before so I know to look out.

EVERY SINGLE HOTEL would be on that list eventually. Every single one. If you don't believe it you are dreaming! True.

SkiAdcock Jul 25, 2012 2:09 pm


Originally Posted by chitownjeff (Post 18998430)
I wouldn't mind see a sticky here where people can list hotel and rooms where they have seen them.

12 years traveling and haven't had an issue yet, but I'd like to know if I'm going to a hotel where they have had an issue before so I know to look out.

Well, there is a bedbug registry (google it). But unless the report is from a few days before your stay, it won't really matter. If bedbugs (in any hotel, chain or otherwise) were reported & then the room cleaned according to get-rid-of-bedbug-protocol, the prior report of bedbugs in the room wouldn't be valid for your stay as they'd be gone.

Cheers.

living near shamu Jul 25, 2012 10:48 pm

So is this property not being mentioned then?

lovely15 Jul 25, 2012 11:01 pm

It was the Fairfield Inn & Suites Bremerton.

I just got an email from the manager apologizing. I have to say, I do wish Marriott would answer themselves sometimes instead of foisting off emails on hotel management.

FlyerTalker683455 Jul 25, 2012 11:44 pm


Originally Posted by lovely15 (Post 19003445)
It was the Fairfield Inn & Suites Bremerton.

I just got an email from the manager apologizing. I have to say, I do wish Marriott would answer themselves sometimes instead of foisting off emails on hotel management.

FF. OK. That's on par with motel 6 or red roof inn, IMHO, and I would expect bedbugs from time to time, if for no other reason than the clientele that would frequent this level of property and moving between similar one and two star motels.

Yes yes, I know. There have been reports of issues at five star properties as well but probably not nearly to the extent. As I say I have not run into any bedbugs in 2000 nights.

(let the flames begin).


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