Marriott website email address problems?
 

I tired to login to my account this morning and it says my email address is wrong. So I use my account number.

Now I am trying to book a stay and no matter what email address I use, it gives me a "Email is in invalid format" error.

Marriott must be losing millions on this!

I don't have any issues logging in at the moment. I was even able to log in with my wife's account with no issues.

I might suggest giving MR a call and see if they can help you.

Interesting. Ive now tried 2 different computers and 3 browsers.

I can not put ANY email address in when trying to book a room without getting that error.

Which means I can NOT book a room!

Hello,

Will you please pm me your account information? I will have my Tech team look into it for you.

Kind regards,

Marie

PM Sent.

It appears that something was "rolled back" on my account. It had my street address from 4 years ago and no email address on my profile.

I updated both of these and now it works fine.

Reply
 

That's interesting. I haven't had any problem logging into my account for the day.

I few years ago I had a silent data corruption that impacted my password. I wrote an article about the problem.

http://www.enterprisestorageforum.co...its-Go-Bad.htm

Stuff like this happens on computer systems. It will happen more and more.

Henry