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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   Website Down? (https://www.flyertalk.com/forum/marriott-rewards/1042195-website-down.html)

freeupgrade Jan 21, 2010 7:38 pm


Originally Posted by dave-b (Post 13229829)
No problems signing here using Firefox.

Thanks. I used Google as browser (vs. Internet Explorer) and was able to get in.

USirritated Jan 21, 2010 8:11 pm

No problem here using Firefox, got in fine, tried again using Internet Explorer, had the problem you described, and could not sign in or do any kind of search.

hnewman Jan 22, 2010 2:33 am

It is an IE problem. Look at this thread from yesterday AM

http://www.flyertalk.com/forum/marri...site-down.html

longwaybackhome Jan 22, 2010 3:43 am


Originally Posted by hnewman (Post 13231701)
It is an IE problem. Look at this thread from yesterday AM

http://www.flyertalk.com/forum/marri...site-down.html

And that would explain why I can get into my father's account and he can't get in. I have Firefox, he has IE.

hnewman Jan 22, 2010 4:03 am


Originally Posted by longwaybackhome (Post 13231860)
And that would explain why I can get into my father's account and he can't get in. I have Firefox, he has IE.

Not sure. I just still had same problem with IE and got in with FF and Chrome. Have you cleared caches with FF?

Jon Maiman Jan 22, 2010 6:29 am

I got in using IE7 just fine a few minutes ago.

--Jon

canred Jan 22, 2010 6:44 am

I am using IE7 and not able to access the marriott.com home page (the page appears but can't sign in as the PC is processing heavily). If I bypass the home page, everything works fine.

aaupgrade Jan 22, 2010 6:50 am


Originally Posted by canred (Post 13232377)
I am using IE7...(the page appears but can't sign in as the PC is processing heavily)

This is the reason I use Firefox. IE is a resource hog and uses a lot more system resources than Firefox. As I posted in the other thread, Marriott's web site is much slower on IE even when the web site is working properly.

longwaybackhome Jan 22, 2010 7:05 am


Originally Posted by hnewman (Post 13231893)
Not sure. I just still had same problem with IE and got in with FF and Chrome. Have you cleared caches with FF?

Originally Posted by longwaybackhome View Post
And that would explain why I can get into my father's account and he can't get in. I have Firefox, he has IE.

:p

hnewman Jan 23, 2010 6:31 am

Just called web support
 
This issue is a problem with Favorites. If you access by typing and not use favorites it works. Additional a patch is going in tonight to fix it fully.

Henry

canred Jan 23, 2010 7:03 am

I have the problem in IE7 simply typing www.marriott.com or doing anything that brings of the "floating" reservation search box. Its a good thing I was able to figure out a way to get to a fixed reservation search box or I wouldn't have been able to book a weekend trip yesterday.

cfischer Jan 23, 2010 7:22 am

the new website sucks big time. It's SOOOOOO slOOOOOOWWWW. Yesterday evening it was down for me.

USirritated Jan 23, 2010 9:56 am


Originally Posted by hnewman (Post 13238999)
This issue is a problem with Favorites. If you access by typing and not use favorites it works. Additional a patch is going in tonight to fix it fully.

Henry

I disagree, the issue is a problem with IE period, I tried it every way with IE, favorites or just typing it by hand, or even going in through various backdoors, and all the same result, it does not work. HOWEVER, using Firefox, I had no problem.


Originally Posted by canred (Post 13239116)
I have the problem in IE7 simply typing www.marriott.com or doing anything that brings of the "floating" reservation search box. Its a good thing I was able to figure out a way to get to a fixed reservation search box or I wouldn't have been able to book a weekend trip yesterday.


Originally Posted by cfischer (Post 13239186)
the new website sucks big time. It's SOOOOOO slOOOOOOWWWW. Yesterday evening it was down for me.

I disagree, I see no real difference in the speed or functionality between the new and old format of the website, other than this current glitch on IE. I do not find it faster or slower than it was before the change, and there are four or five things which are more user friendly than before (also one or two which are less user friendly than before), there is only one thing that I dislike TOTALLY, and that is that if I start a search, just to gather some info, and it prompts me to sign in, even if I am not going to make a rez, and I do sign in, it wipes out my search and I have to start over again. This one dislike drives me bonkers!

dioxide45 Jan 23, 2010 12:01 pm

I can't access the site right now at all. I get to the flash page, but then my courser flashes between an hourglass and a pointer constantly. The flash or something on the main splash page is messing something up. Keyboard entries are not accepted, the only way to get out is to end the browser session through the task manager.

aaupgrade Jan 23, 2010 12:28 pm

Still works great on Firefox.


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