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Originally Posted by frenchie2
(Post 31378456)
I made an one night reservation using 60K points for next June and was charged 57000 XPF deposit.. I was quite shocked. But anyhow, if I cancel, can I just cancel online or do I have to call Marriott Rewards? Will the refund just automatically issued after the reservation is cancelled?
I have the same night reserved at Conrad where no deposit was charged. I am thinking just sticked with Conrad since I have 6 nights after that.. Additional transportation cost between LM and Conrad might not be worth the 1night at LM. TD |
Has anyone been successfully deducted their points for advance points booking? It keeps error out on me. Does it have to do with the property now does not accept points booking or what per nova08's comment? I notice too that the cancellation policy now is 30 days prior to arrival.
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Originally Posted by flybie
(Post 31549848)
Has anyone been successfully deducted their points for advance points booking? It keeps error out on me. Does it have to do with the property now does not accept points booking or what per nova08's comment? I notice too that the cancellation policy now is 30 days prior to arrival.
TD |
Originally Posted by Traveler Dave
(Post 31549874)
I booked several advance points reservations for this resort and StRegis. No issues with either account that have no where near enough points.
TD |
Originally Posted by flybie
(Post 31549879)
Yes, I understand that advance points booking are still working from what you stated, but when go to deduct points to finalize it, it errors out. So would like to see if others are experiencing this issue or not.
But did call the CSR line because I had to move points from my account to my wife’s. After they made the moves I had them apply the points to the advance reservation with no issue. The reservation (St Regis) had also flexed up to peak from standard and they honored the standard rate because I created the advance reservation before the 14th. TD |
Originally Posted by Traveler Dave
(Post 31549941)
Ah...have not done that online yet...
But did call the CSR line because I had to move points from my account to my wife’s. After they made the moves I had them apply the points to the advance reservation with no issue. The reservation (St Regis) had also flexed up to peak from standard and they honored the standard rate because I created the advance reservation before the 14th. TD |
Originally Posted by flybie
(Post 31550810)
When Is your reservation at the Le Méridien? Sep, oct or next year 2020?
TD |
Originally Posted by frenchie2
(Post 31442717)
Anyone know how long it takes the hotel to issue the refund for the $500+ deposit they charged? I decided to cancel my one night booking for June.
No idea. I’ve written to the hotel multiple times and they have not responded to the $1k deposit they took from me in April for my December 2019 hotel stay I canceled almost 3 weeks ago. (This deposit was charged approximately 6 months after my booking that did not specify any deposit fees.) Have you gotten an update yet? |
Le Meridien Bora Bora will officially close now for renovations, for a period of at least 18 months.
More details about what will happen with the 149 employees: https://www.tahiti-infos.com/Et-main...a_a191464.html |
Originally Posted by thomasito
(Post 32412788)
Le Meridien Bora Bora will officially close now for renovations, for a period of at least 18 months.
More details about what will happen with the 149 employees: https://www.tahiti-infos.com/Et-main...a_a191464.html I have a reservation here for the end of the year for my wifes birthday. We were looking forward to trying this property as a comparison to a few others we have enjoyed in Bora Bora. No contact by the hotel yet but I'm curious how they will handle guests with existing reservations. The St Regis is owned by HNA group (Unless they've sold it off recently) which is not the same owner as the Le Meridien from what I know. |
Originally Posted by thomasito
(Post 32412788)
Le Meridien Bora Bora will officially close now for renovations, for a period of at least 18 months.
More details about what will happen with the 149 employees: https://www.tahiti-infos.com/Et-main...a_a191464.html TD |
Originally Posted by kokinos
(Post 32414016)
Thanks for letting us know.
I have a reservation here for the end of the year for my wifes birthday. We were looking forward to trying this property as a comparison to a few others we have enjoyed in Bora Bora. No contact by the hotel yet but I'm curious how they will handle guests with existing reservations. The St Regis is owned by HNA group (Unless they've sold it off recently) which is not the same owner as the Le Meridien from what I know. |
Originally Posted by zagguru
(Post 32455537)
Has the hotel reached out to you yet? I have a reservation for Aug, no email from them either.
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I made an advance points reservation for December 2020 before all this mess. I have not yet gone ahead & deducted the points.So my Q is what is Le Meridian doing for travelers in my case scenario. I tried calling them ...no response & also called Marriott but they are unable to help too. Any insight is very much appreciated?
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Well I got an email from the hotel. They are requesting my Air Tahiti confirmation # for my flight into BOB and making sure we are aware of the French Polynesian Governments implemented health and safety protocols. They need to get the flight confirmation # within 3 weeks or will cancel the reservation. Afterwards they will confirm alternate accommodations but there was no mention of which hotel it would be.
This is for a stay in early November and it has already been paid for. |
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