jmd001

Am considering a 3-night stay at this property using points in April 2017. In looking at the web site rates for cash upgrades to an award stay, I was totally perplexed by the pricing for a Premier Suite.

That is, the web site says 45K pts + £1000 (!) per night. But the cash rack rate for the room is £949. What's the hotel's rationale for charging Cat 9 points and then having to pay an upgrade amount that is greater than the rack rate???

Comparing the rate for Premier Suite (£949) to the lowest priced room (a "Deluxe" at £449) would indicate £500 would be a more justifiable (tho' still a bit onerous) upgrade fee.

dayone

Book the award room, then contact Front Office management (second level or above) and ask about the possibility of paying a supplement for the Premier Suite. Have a reasonable range in mind, perhaps £200-£400.

DELee

Just booked three award rooms for Park Lane for April 2017.

As a Platinum Premier, I should have access to the Executive Lounge. Was wondering on what floor does the lounge occupy and looking for feedback on what is offered at breakfast. Any and all experiences will be much appreciated!

David

SkiAdcock

Unless it's changed the exec lounge is on the ground floor.

Cheers.

ssafro1

Just completed a 3 night stay (on points) at this property. It is fantastic, perhaps one my best stays.

Property - immaculate and perfectly located. Fitness center and indoor pool were all great.

Rooms - Upgraded to junior suite w/ separate living area and bed. Room/bathroom were luxurious.

Staff - wow. Absolutely blew me away. The staff went absolutely out of their way to recognize my status, upgraded me to a junior suite and all greeted me by name after day 1 each time they saw me. Couldn't be more helpful.

Exec lounge - on ground floor. Had above average offerings. Breakfast was full service from eggs, meats, fruit, cereals, breads, etc. Afternoon tea/scones and evening apps were all delicious. Staff, again, great.

krlcomm

I stayed here a few years back (2014) and had a similar experience. Terrific hotel, great staff, had a really nice room, left with a smile on my face. Would definitely stay there again!

SkiAdcock

I prefer JW but agree this is a good property. I stayed at Park Lane a couple of times. One w/ zero as an upgrade. Another w/ upgrade to the jr. suite. In the past the exec lounge was better, but also the lounge attendants were a pain, hovering over you as though they thought you were going to steal the booze.

Cheers.

DELee

Not sure what you mean by "One w/ zero as an upgrade"?

David

stargold

He stayed there twice. Once he got zero upgrade, the other time he got a junior suite.

I got no upgrade staying here on points as Plat last time, but it was a very early check-in so I was not too fussed.

ssafro1

Funny - the attendant was nowhere near the booze when I was there (good for me!). But I walked into the JW - just felt too large, impersonal. Nobody even acknowledged me walking through the property. Did not stay there obviously so cannot comment on it further.

alc

Finally decided to stay at this Marriott for our upcoming summer vacation. I would like to contact the hotel in advance and was wondering if the email address ([email protected]) mentioned above is still valid or not.

Thanks.

calrick

Rooms 306-316 have a small balcony two chairs with a view of a brick building next door. Rooms 340 to 354 view the park, but also hear the noise.

The center rooms look at each other.

(See ground plan image below or link)

By the way, I found the restaurant across from the main entrance (NOT on Park Lane) to be very tasty and great service.

http://www.flyertalk.com/forum/membe...-img-3297.html

DELee

Not sure if you were able to get through, but the e-mail address I have for the concierge is similar: [email protected]

David

alc

Thanks David. Due to some unfortunate situations that force us to reduce the number of nights at London, we end up cancelling our reservation after-all. But thanks for providing the email address.

bergamini

I'm checking into Park Lane today and will update later. I see they've upgraded me from a "Deluxe" non-view room to a "Superior" room with a "Mayfair" view. I shelled out the 180K points for 5 nights. I'm fine not getting a suite, I sleep better in more confined spaces but I do love a good view so hope this works out well for me. Having the pool was the decider for me.