Marriott App now asking for tips….
 

I think I had a strong “just say no” when I read this article. The whole tipping thing - which really feels like employers doing a slight of hand price increase - is far out of control:

https://viewfromthewing.com/?p=240759

No, thank you, I am already paying the hotel enough to cover their cost of labour. They should rather consider lowering their profit margins.

You can treat it the same way you do with tipping on Uber or any number of apps. Tip if you want or feel generous. Ignore if you don’t.

That’s basically my take too. I despise “almost mandatory” tipping culture, but if I’m in a place where it’s strongly expected, I’d rather have this option than also dealing with the logistics of always having suitable cash available.

And in other places I can easily ignore that option unless I genuinely want to tip.

Just say "NO"!!!!!

Tip a penny. Show your dissatisfaction and run up the costs until they abandon it.

Marriott is a business that has said we're the product. We should have a similar mentality and treat everything as transactional and maximize our benefits within the rules of their system.

Anyone able to post a shot of the "new Digital Tipping feature" from the App ?

I haven’t encountered it in the app, but I think a screenshot was posted in another thread here where it was a button like (and next to) the “Mesage”, “Call”, “Request Services” etc. options.

As long as it’s not more pushy than that, I don’t mind.

duplicate

This is the standard in cruising too. It's incredibly annoying to me because it should all be factored in.

Don't make me out to be the bad guy because you are paying minimum wage.

One reason why I’m looking forward to the robots taking over

I've had a self-checkout machine ask me for a tip. I think you are far too optimistic about how automation will go.

This is ridiculous. I will ignore this as should everyone.

I was on a cruise not too long ago, and standard (the generally suggested) tips were included in the cruise price. There were no tipping envelopes in the room.


I view these tips the same way that I view restaurants which add a tip to my check. As the linked article says, this is nothing more than the owner trying to offload part of its labor cost to the customer. I don't patronize restaurants which add automatic tips to the check. I don't mind a hotel or restaurant providing a tipping by QR code option. However, I will not patronize a business which tries to enforce mandatory tipping.

Is it really a 'tip' if it's mandatory? Sounds more like a tax to me at that point.