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-   -   Reward Night/Points Increase? (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/2177071-reward-night-points-increase.html)

Bravada04 Nov 7, 2024 6:01 am

Reward Night/Points Increase?
 
Did something happen in the last day or two? I am heading to Panama and Chile in February and of course have hotels booked and such but just noticed overnight the point redemptions doubled in price? A massive increase - hopefully it is just a hiccup and not across the board. I am just curious if others have noticed that as I have been closely monitoring these on an on-going basis so it became very obvious to me for this area. If this was truly the case, this would be the final straw in truly becoming a free agent and loyalty would be gone from my end. It is already challenging looking at other hotels in certain areas where pricing can be much less in instances in comparison to Marriott pricing. Hopefully I am incorrect but very glad I secured a couple of these hotels prior.

margarita girl Nov 7, 2024 7:04 am


Originally Posted by Bravada04 (Post 36655085)
Did something happen in the last day or two? I am heading to Panama and Chile in February and of course have hotels booked and such but just noticed overnight the point redemptions doubled in price? A massive increase - hopefully it is just a hiccup and not across the board. I am just curious if others have noticed that as I have been closely monitoring these on an on-going basis so it became very obvious to me for this area. If this was truly the case, this would be the final straw in truly becoming a free agent and loyalty would be gone from my end. It is already challenging looking at other hotels in certain areas where pricing can be much less in instances in comparison to Marriott pricing. Hopefully I am incorrect but very glad I secured a couple of these hotels prior.

One of my reservations dropped 3000 pts overnight. The other 3 remain unchanged.

yyzflyer Nov 7, 2024 7:50 am


Originally Posted by Bravada04 (Post 36655085)
Did something happen in the last day or two? I am heading to Panama and Chile in February and of course have hotels booked and such but just noticed overnight the point redemptions doubled in price? A massive increase - hopefully it is just a hiccup and not across the board. I am just curious if others have noticed that as I have been closely monitoring these on an on-going basis so it became very obvious to me for this area. If this was truly the case, this would be the final straw in truly becoming a free agent and loyalty would be gone from my end. It is already challenging looking at other hotels in certain areas where pricing can be much less in instances in comparison to Marriott pricing. Hopefully I am incorrect but very glad I secured a couple of these hotels prior.

It has to be regional. I too have recovered 5000 points from upcoming reservations in the last few days, but then Europe in November is less desirable than Central/South America in February.

DallasEsq Nov 7, 2024 10:05 am

I've found "dynamic" to be an apt term. Back in April, I booked a 5 night trip over Thanksgivng that has inched up in points throughout the year. Last week, it dropped below what I initially booked it at so I got a few thousand points back.

mfirst Nov 7, 2024 10:32 am

how do you get points back - other than canceling an existing award stay and re-booking?

margarita girl Nov 7, 2024 10:40 am


Originally Posted by mfirst (Post 36655761)
how do you get points back - other than canceling an existing award stay and re-booking?

View your reservation, then click on Modify. You will be presented with same room type (if available) at the new price and xxxx pts will be returned to your account. Points are returned instantaneously.

Be careful though if you have any FNAs in your account as Marriott will always default to this first.

yscleo Nov 7, 2024 11:51 am

I've seen price or redemption points up and down over the years. Have save money/points by modifying the bookings.

Bravada04 Nov 7, 2024 6:24 pm

I just logged in again and it looks like things have got back to normal. It must have been just a short term hiccup. I check point redemptions very frequently and always see changes where I make adjustments, I just have never seen such a substantial change like that and honestly did not really surprise me with some of the MAR decisions being made.

margarita girl Nov 7, 2024 8:59 pm


Originally Posted by margarita girl (Post 36655772)
View your reservation, then click on Modify. You will be presented with same room type (if available) at the new price and xxxx pts will be returned to your account. Points are returned instantaneously.

Be careful though if you have any FNAs in your account as Marriott will always default to this first.

Spoiler
 

Two of my reservations dropped today, but website is not cooperating! :mad:

cfischer Nov 8, 2024 10:11 am


Originally Posted by margarita girl (Post 36656930)
Spoiler
 

Two of my reservations dropped today, but website is not cooperating! :mad:

try the app

margarita girl Nov 8, 2024 11:01 am


Originally Posted by cfischer (Post 36658027)
try the app

I’ve always done this on website. On the app, I only see an option to cancel. Am I missing something?

Edit: if I’m not mistaken, you can’t even cancel a reservation on the app. It redirects you to the website.

cfischer Nov 8, 2024 5:14 pm


Originally Posted by margarita girl (Post 36658104)
I’ve always done this on website. On the app, I only see an option to cancel. Am I missing something?

Edit: if I’m not mistaken, you can’t even cancel a reservation on the app. It redirects you to the website.

change reservation does not work on the app for you?

margarita girl Nov 9, 2024 9:33 am


Originally Posted by cfischer (Post 36658795)
change reservation does not work on the app for you?

There is no option to modify a reservation on iOS app. This is what I'm seeing:

https://cimg5.ibsrv.net/gimg/www.fly...214845aea8.png



Then when I click on Modify or Cancel, I get this screen:


https://cimg3.ibsrv.net/gimg/www.fly...c390e074cf.png

There is no option to Modify, only Cancel. And I was wrong. You can cancel a reservation by clicking on that link. It doesn't take you to the website.

Is anyone else seeing an option to Modify on iOS app?

King Chung Huang Nov 9, 2024 9:45 am

Nevermind, misread the previous post!

GuyIncognito17 Nov 9, 2024 10:35 am


Originally Posted by margarita girl (Post 36659975)
Is anyone else seeing an option to Modify on iOS app?

I have that option for cash bookings, but not for point redemptions.


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