FAQ : Points and stay credits for multiple rooms (new policy effective 30 Aug 2023)
#46
Join Date: Apr 2012
Posts: 266
Haven't done this at Marriott for a while and usually do it at Hyatt. With Hyatt I can book multiple rooms and will get a max of 3 rooms credits (points). But recently booked 5 rooms for Marriott and only got credit for my room, and asked if I can get credit for at least 2 other rooms the answer was no. I remember SPG used to allowed that (yes, I'm a dinosaur). Has Marriott got rid of it?
#47
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
#48
Join Date: Apr 2014
Posts: 1,774
earn points on multiple rooms.
I booked two rooms directly with Marriott, one 4 days, one 3 days (the 1st night of second room was booked third party due to DL Amex credit), I did not get the points for the 2nd room (only the first room with 4 nights is posted to my Marriott stay history). So I submitted a missing stay request for the 2nd room. Then I got a reply saying the 2nd room doesn't qualify because the check-in and check-out dates must be same as first room for the 2nd room to earn points. I was like ...? why the 2nd room has to have same check-in check-out date to earn points?
I am really confused why this is the case? Why would they care if second room have to have same checkin checkout dates?
I am really confused why this is the case? Why would they care if second room have to have same checkin checkout dates?
#49
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
I booked two rooms directly with Marriott, one 4 days, one 3 days (the 1st night of second room was booked third party due to DL Amex credit), I did not get the points for the 2nd room (only the first room with 4 nights is posted to my Marriott stay history). So I submitted a missing stay request for the 2nd room. Then I got a reply saying the 2nd room doesn't qualify because the check-in and check-out dates must be same as first room for the 2nd room to earn points. I was like ...? why the 2nd room has to have same check-in check-out date to earn points?
I am really confused why this is the case? Why would they care if second room have to have same checkin checkout dates?
I am really confused why this is the case? Why would they care if second room have to have same checkin checkout dates?
See post #111: FAQ: Points & credit for same-night, overlapping and nested stays at different hotels - Page 8 - FlyerTalk Forums
Getting points and stay credit for multiple rooms, new policy effective 30 Aug 2023 - FlyerTalk Forums
#50
Join Date: Apr 2014
Posts: 1,774
Sorry that you weren't aware, but it's the new policy since Aug 30/23.
See post #111: FAQ: Points & credit for same-night, overlapping and nested stays at different hotels - Page 8 - FlyerTalk Forums
Getting points and stay credit for multiple rooms, new policy effective 30 Aug 2023 - FlyerTalk Forums
See post #111: FAQ: Points & credit for same-night, overlapping and nested stays at different hotels - Page 8 - FlyerTalk Forums
Getting points and stay credit for multiple rooms, new policy effective 30 Aug 2023 - FlyerTalk Forums
#51
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
why would they force member to book room with same check-in-check-out date to get points for multiple rooms? I dont get it... what would they benefit from this? it would only force member to book second room entirely from a third-party travel agents, which means they'll pay more commissions.
You won't have to book all three rooms at the same time, their dates will just all have to match. They've always already had separate confirmation numbers. Furthermore, this doesn't mean you can't have rooms with different lengths of stay, it means you'll have to break up the reservations a little. For example, if you want one room for three nights and one room for four, you'd make two three night reservations and one 1 night reservation.
#52
Join Date: Apr 2014
Posts: 1,774
If you go back and read some of the discussion, I think this new policy is to simplify the way points are calculated and avoid errors. You can book multiple rooms under one reservation but they just have to be the same length. There is an example given in the wiki which is exactly your situation with one 3 night and one 4 night reservation.
I don't know forcing guests to break up reservations really simplifies things.... not sure what they are thinking.
#53
Join Date: May 2022
Posts: 2,263
There always were posting issues before this change. Why fix the IT when you can make the policy match the crappy IT
#55
Join Date: May 2005
Location: NY Tri state- but hangs out in nicer weather in west coast
Programs: CO Plat, National VIP, Avis PC,
Posts: 584
Do I get spend credit for both rooms on one reservation?
If I book two rooms under the same reservation, do I get spend credit for both rooms (for Ambassador status), or only just that one room?
Thank you
Thank you
#56
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,067
While you only get Elite Qualifying Nights (EQN) for one room, yes, you will get the points and spend credit for both rooms, as long as the length of reservations for both rooms is identical.
Beaucoup BONV°Y!
Beaucoup BONV