FAQ : Points and stay credits for multiple rooms (new policy effective 30 Aug 2023)
Sep 21, 2023, 7:53 pm
#16
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,211
I see no alternative but to ask iknowthings if this is indeed true and if there's any public document from Marriott that confirms this policy and can be waved at Bonvoy hotels. I strongly suspect that it's not true and this is merely a YMMV situation. But willing for my instinct to be wrong.
Sep 22, 2023, 12:00 am
#17
Join Date: Feb 2020
Posts: 498
This is the line in the OP's post that jumped out at me because that would be a significant (and significantly guest-friendly) change to the Bonvoy T&Cs.
I see no alternative but to ask iknowthings if this is indeed true and if there's any public document from Marriott that confirms this policy and can be waved at Bonvoy hotels. I strongly suspect that it's not true and this is merely a YMMV situation. But willing for my instinct to be wrong.
I see no alternative but to ask iknowthings if this is indeed true and if there's any public document from Marriott that confirms this policy and can be waved at Bonvoy hotels. I strongly suspect that it's not true and this is merely a YMMV situation. But willing for my instinct to be wrong.
All actual Elite benefits still remain for the member and their room only.
Sep 22, 2023, 2:19 pm
#18
Join Date: Apr 2003
Location: IAD
Programs: Free Agent
Posts: 1,937
Sep 22, 2023, 9:35 pm
#20
Join Date: Feb 2020
Posts: 498
F&B credit (not the same as breakfast) is for you and one guest. Lounge access is for you and that same guest. Any deviation from this is at the hotel's discretion.
Sep 22, 2023, 10:48 pm
#21
Join Date: Jan 2017
Location: GEG/DEN/ATL
Programs: UA 1K, TK E+, AS MVPG, SPG&Marriott Plat, HHD, Hertz PC
Posts: 407
I’m super confused. I have an upcoming stay for two rooms. Same check in date but i’ll be staying an extra day longer (5 vs 6 nights) vs the other room under me. If i book the last night as a separate stay it’d still count as a single stay. Does this mean in order for me to get the points for both rooms i’d hav to move to another hotel for that final night?
Sep 23, 2023, 3:33 am
#23
Join Date: Feb 2020
Posts: 498
Sep 23, 2023, 10:40 am
#24
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Do not let hotels merge reservations (extend one, cancel the other) , or you will not receive multiple room credit.
The policy applies to all reservations that checked out on or after Aug 30, regardless of when they were booked/purchased.
A one-time exception can be granted up until the end of this month. After that, exceptions are disabled. (You didn't hear this from me)
The policy applies to all reservations that checked out on or after Aug 30, regardless of when they were booked/purchased.
A one-time exception can be granted up until the end of this month. After that, exceptions are disabled. (You didn't hear this from me)
Does it means when I book multiple rooms, I should pay each room bills separately and cannot transfer the amount to the 1st (mine) room?
Sep 23, 2023, 1:09 pm
#25
Join Date: Feb 2020
Posts: 498
There has been no change to this, you can still pay for all rooms on one folio. You'll receive credit as long as the other criteria are met.
Sep 23, 2023, 7:09 pm
#26
Join Date: Jan 2017
Location: GEG/DEN/ATL
Programs: UA 1K, TK E+, AS MVPG, SPG&Marriott Plat, HHD, Hertz PC
Posts: 407
I’m super confused. I have an upcoming stay for two rooms. Same check in date but i’ll be staying an extra day longer (5 vs 6 nights) vs the other room under me. If i book the last night as a separate stay it’d still count as a single stay. Does this mean in order for me to get the points for both rooms i’d hav to move to another hotel for that final night?
Sep 23, 2023, 7:34 pm
#27
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,211
It will be fun to find out if you receive two welcome bonuses (of 1000 or 500 points depending on the brand) in this scenario for the two reservations on your primary room. You've been instructed by your Ambassador to make back-to-back reservations to ensure the multiple room segment with aligned check-in and check-out posts correctly. But in this scenario, your subsequent stray night should not qualify for a second welcome bonus because it's a back-to-back reservation. Interesting to see how this posts. Let us know.
Sep 23, 2023, 7:38 pm
#28
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
It will be fun to find out if you receive two welcome bonuses (of 1000 or 500 points depending on the brand) in this scenario for the two reservations on your primary room. You've been instructed by your Ambassador to make back-to-back reservations to ensure the multiple room segment with aligned check-in and check-out posts correctly. But in this scenario, your subsequent stray night should not qualify for a second welcome bonus because it's a back-to-back reservation. Interesting to see how this posts. Let us know.
Sep 23, 2023, 7:39 pm
#29
Join Date: Jan 2017
Location: GEG/DEN/ATL
Programs: UA 1K, TK E+, AS MVPG, SPG&Marriott Plat, HHD, Hertz PC
Posts: 407
Just had a two room stay last week. For the first time online folios for both reservations are linked with each other. If you click on one posting, you can see the other one too and only one promo and welcome gift posted.
Sep 24, 2023, 2:12 am
#30
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Most of the time this method is the best way to earn credit on both rooms.
Paying them separately usually end up I only receive points for one room only somehow.