Time to get points from group/event booking?
Jun 20, 2023 | 6:03 pm
#1
Original Poster
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,727
Time to get points from group/event booking?
This is new for me.
How long does it normally take to get points from a group/event booking?
A wedding we organized had the block in our name, and they claimed 4-6 weeks. We're going on eight with no signs of points...
How long does it normally take to get points from a group/event booking?
A wedding we organized had the block in our name, and they claimed 4-6 weeks. We're going on eight with no signs of points...
Jun 22, 2023 | 6:16 am
#3
Join Date: Aug 2012
Location: EWR/SNA/SUN
Programs: United 1K; Marriott Ambassador
Posts: 778
I do a lot of events/meetings for my team. Mostly smaller rooms/board rooms with small F&B. I usually give my admin the points but when I use my bonvoy number they take months (sometimes 4+ months to post). I just had one post from Feb.
Here is an example of the email you'll get
--
YOU EARNED POINTS
Congratulations on earning points through our Rewarding Events program. Now it's your turn -- enjoy the rewards of a job well done.
It's our pleasure to confirm the following was posted to your account:
PROPERTY NAME: WI GEORGETOWN WASHINGTON DC
EVENT DATES: 02/14/2023 - 02/15/2023
REFERENCE NUMBER: xxxxxxx
DATE POSTED: 06/05/2023
BASE POINTS EARNED:
ELITE POINTS EARNED:
PURCHASED BONUS POINTS: 0
PURCHASED DOUBLE & TRIPLE POINTS: 0
TOTAL EARNED & PURCHASED POINTS:
ELITE QUALIFYING NIGHTS: 0
Here is an example of the email you'll get
--
YOU EARNED POINTS
Congratulations on earning points through our Rewarding Events program. Now it's your turn -- enjoy the rewards of a job well done.
It's our pleasure to confirm the following was posted to your account:
PROPERTY NAME: WI GEORGETOWN WASHINGTON DC
EVENT DATES: 02/14/2023 - 02/15/2023
REFERENCE NUMBER: xxxxxxx
DATE POSTED: 06/05/2023
BASE POINTS EARNED:
ELITE POINTS EARNED:
PURCHASED BONUS POINTS: 0
PURCHASED DOUBLE & TRIPLE POINTS: 0
TOTAL EARNED & PURCHASED POINTS:
ELITE QUALIFYING NIGHTS: 0
Jun 22, 2023 | 11:23 am
#4
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 866
Hi lindros2,
If you need any assistance with following up with the hotel, we'd be glad to help. Please send a Private Message with your full name, contact information, the name and location of the hotel, and your dates of stay.
Thanks,
Robert V.
Social Media Specialist
Jun 22, 2023 | 5:12 pm
#5
Original Poster
Join Date: Feb 2007
Location: Pensacola, FL (PNS)
Programs: Delta 1.99M, Hyatt Globalist, IHG Diamond, Marriott Gold, Hilton Diamond
Posts: 2,727
Hi lindros2,
If you need any assistance with following up with the hotel, we'd be glad to help. Please send a Private Message with your full name, contact information, the name and location of the hotel, and your dates of stay.
Thanks,
Robert V.
Social Media Specialist
If you need any assistance with following up with the hotel, we'd be glad to help. Please send a Private Message with your full name, contact information, the name and location of the hotel, and your dates of stay.
Thanks,
Robert V.
Social Media Specialist
(there was a bug in Bonvoy in which it considered the reservation "cancelled" the first day of the booking - May 11... odd)