Changing reservation
Feb 8, 2023 | 9:06 am
#1
Original Poster
Join Date: Dec 2006
Location: Florida
Programs: marriott platinum, intercontinental diamond
Posts: 213
Changing reservation
Just want to pass on a small point. I had booked a reservation using a sizeable amount of points a couple of months ago. Yesterday I decided to check what the current rates were for the hotel. Found that the number of points required had dropped. Based on what I've read on flyertalk, I did not call Marriott. Instead I cancelled the original reservation and placed a new one. Worked perfectly.
Feb 8, 2023 | 10:14 am
#2
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,366
Just want to pass on a small point. I had booked a reservation using a sizeable amount of points a couple of months ago. Yesterday I decided to check what the current rates were for the hotel. Found that the number of points required had dropped. Based on what I've read on flyertalk, I did not call Marriott. Instead I cancelled the original reservation and placed a new one. Worked perfectly.
- Log in to Marriott.com on a web browser.
- Click "My Trips" from the options at the top.
- Click "Expand" for the reservation you wish to check/change.
- Click "VIEW/MODIFY" for the reservation you wish to check/change.
- Note how many points your current reservation uses.
- Click "EDIT ROOM"
- See how many points the same room type would now require.
- If the points are lower, click "UPDATE" (adjacent to the new points) and follow the subsequent instructions to complete the update. The difference in points will be credited back to your account almost instantly.
- If the points are a same or higher, click "RETURN TO ORIGINAL RESERVATION."
Feb 9, 2023 | 2:45 am
#3
Join Date: Nov 2018
Location: London
Programs: BA Bronze, Marriott Titanium (LTG), LH Senator, Hilton Gold, RJ Gold
Posts: 1,460
You don't need to cancel and rebook. There's a better, safer way:
- Log in to Marriott.com on a web browser.
- Click "My Trips" from the options at the top.
- Click "Expand" for the reservation you wish to check/change.
- Click "VIEW/MODIFY" for the reservation you wish to check/change.
- Note how many points your current reservation uses.
- Click "EDIT ROOM"
- See how many points the same room type would now require.
- If the points are lower, click "UPDATE" (adjacent to the new points) and follow the subsequent instructions to complete the update. The difference in points will be credited back to your account almost instantly.
- If the points are a same or higher, click "RETURN TO ORIGINAL RESERVATION."
Nov 22, 2023 | 8:37 am
#6
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 4,371
Some reservations are cancelable or changeable up to the day before, others are 2 days. Some places, in season (like a ski place in winter) can be 2 weeks. Check your confirmation or if you are just booking, it will tell you the cancel and change rules before you have to pay
Nov 22, 2023 | 9:57 am
#7
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,366
The cancellation date and time are also the latest that you can change a reservation. When you "EDIT ROOM" online, you're technically cancelling and rebooking, although your reservation number remains the same.