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-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Rate DOUBLED without notification because of one less night stayed (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/2075756-rate-doubled-without-notification-because-one-less-night-stayed.html)

Travel4Love May 25, 2022 9:03 pm


Originally Posted by RobOnLI (Post 34279927)
Does your email confirmation show that the rate is valid only on stays of 4+ days? If so then you have no reason to cancel and rebook. I wouldn't even tell the hotel you're checking out early until the day before or the day of. The charges for the previous nights will have already posted to the folio so it's harder for them to change it. However, if your email confirmation doesn't say anything about a 4+ day stay for your rate then you are completely at the mercy of the hotel.

I'm currently booked for a hotel next month that has a long term rate that clearly calls out 7+ days required. I'm fully aware of this so if I change my arrival or departure date then I would expect to pay more. This was clearly called out during booking but also is printed clearly in my email itinerary in the form of: "Your current rate may be available if your modified reservation still includes: A stay of 7 night(s) or more." You should have something similar if you are sure you're on a rate that requires 4+ nights and not 7+ or 10+.

-RM

Interesting, thank you. My confirmation does indeed say this:
•Your current rate may be available if your modified reservation still includes: A stay of 4 night(s) or more.
•Please note that a change in the length or dates of your reservation may result in a rate change.

So I think I will try and go with your suggestion, thank you again.

LovetoTravel83 May 26, 2022 12:40 am


Originally Posted by Travel4Love (Post 34278713)
Looking for some advice here, please. I have booked the long-term rate for an 11-day stay at an Aloft property. I now need to shorten the stay to 7 days. The long-term rate kicks in at 4+ days. Still the daily rate has now increased by almost $40 since booking, so it's quite expensive to shorten the stay online. Should I call the hotel directly to try and see whether they let me off the hook or should I wait till check-in and tell them I have to leave early? I am a bit worried that the daily rate will rise even more, if I do the latter. There are still 7 weeks left before the trip.

Try your luck by contact the hotel and ask them to change the dates.

I have a stay in London next month and booked a 6 night stay which then I needed to shorten it to 5. The rate hiked more than double when trying to change. So I contacted the hotel and they changed it with no issues.

BRITINJAPAN4 May 26, 2022 12:58 am


Originally Posted by MePlatPremier (Post 34280280)
The way Marriott IT and T&C work is that any change of dates and/or other details on a reservation is treated as a new booking and a cancellation of the previous reservation, and it is repriced according to the rates in force on the date the change happens.

Once I had a five-day award reservation and the hotel was fully booked for those dates. I just wanted to change one of the nights from free night certificate to regular points. Could not get that done for me and had to give up.

And this is fair, you make a contract for x decide you don't want x, not you want y, and then are surprised that this cost is different. If you by a box of chocolates at $10 buy one get one free, do you think you can buy 1 for $5 ?

kilo May 28, 2022 2:12 am


Originally Posted by BRITINJAPAN4 (Post 34281214)
And this is fair, you make a contract for x decide you don't want x, not you want y, and then are surprised that this cost is different. If you by a box of chocolates at $10 buy one get one free, do you think you can buy 1 for $5 ?

No, most people would expect to get one for $10.

A better example is you pay for 2 boxes for $10. After paying you decide you don’t want the second box and leave it at the till. The shop then adds an extra charge e.g. $3. So you end up paying $13 for one box.

northernstar84 May 28, 2022 6:49 am

Just leave on the 4th day and do the online check out over the APP on day 5.
I did this recently and saved me a lot money.

Dont forget to hang on the DND sign on day 4 when you leave.

BRITINJAPAN4 May 30, 2022 1:43 am


Originally Posted by kilo (Post 34286975)
No, most people would expect to get one for $10.

A better example is you pay for 2 boxes for $10. After paying you decide you don’t want the second box and leave it at the till. The shop then adds an extra charge e.g. $3. So you end up paying $13 for one box.

Simply, you made a contract at a certain price, then you cancelled the contract and the hotel has offered a new , higher price.

You have 3 choices, stay with the first deal, accept the second , or find a different hotel, or moan to people who really don't have sympathy in the most part as they know this is how it works.

clarkef May 30, 2022 11:02 am


Originally Posted by BRITINJAPAN4 (Post 34291410)
Simply, you made a contract at a certain price, then you cancelled the contract and the hotel has offered a new , higher price.

You have 3 choices, stay with the first deal, accept the second , or find a different hotel, or moan to people who really don't have sympathy in the most part as they know this is how it works.

Or, the better, non-judgmental advice, is option 4, upon check-in, tell the front desk clerk that you are considering leaving a day earlier, ask how would that affect the price, agree, if acceptable, and confirm the corrected price prior to leaving the property, e.g. the night before. If the change is not acceptable, then don't check earlier.

kilo May 31, 2022 1:17 am


Originally Posted by BRITINJAPAN4 (Post 34291410)
Simply, you made a contract at a certain price, then you cancelled the contract and the hotel has offered a new , higher price.

You have 3 choices, stay with the first deal, accept the second , or find a different hotel, or moan to people who really don't have sympathy in the most part as they know this is how it works.

Which is what I am effectively saying in my example. If you do not take the 2 for $10 you pay $13 for one


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