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-   -   How do Back-to-Back Reservations Work? (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/2072481-how-do-back-back-reservations-work.html)

Herb687 Nov 21, 2022 10:40 am


Originally Posted by margarita girl (Post 34771824)
That has not been my experience out of dozens of stays. If I have 2 consecutive reservations of 1 night each, the hotel combines the folios for both nights (so I get all the points), but I will only get stay credit for 1 night. Of course you can get the missing night by submitting a missing stay request.

However, today for the first time ever I had my first reservation of 2 consecutive reservations post correctly. I did pay out the folio and checked in for second reservation (but that has never fixed the problem in the past).

In recent (post-merger) memory, I don't remember a hotel where I had back-to-back stays ever combining both stays into one folio. I've had to check out, get folio for stay #1, check in, and then stay #2 goes on totally separate folio.


Originally Posted by belfordrocks (Post 34772170)
I've definitely had a 2 night back to back post as two distinct stays of 1 night each before. So YMMV.

Correct. As posted above, that's been my experience as well. Two distinct stays. And night credit has always posted correctly with all nights being reflected.

I agree that T&Cs say it shouldn't be the case. Practical experience suggests it often is.

AvidFlyer1990 May 6, 2024 7:39 am


Originally Posted by margarita girl (Post 34771824)
That has not been my experience out of dozens of stays. If I have 2 consecutive reservations of 1 night each, the hotel combines the folios for both nights (so I get all the points), but I will only get stay credit for 1 night. Of course you can get the missing night by submitting a missing stay request.

However, today for the first time ever I had my first reservation of 2 consecutive reservations post correctly. I did pay out the folio and checked in for second reservation (but that has never fixed the problem in the past).

So either the hotel did something right, or maybe they did something wrong. :)

I have had the same experience, everytime I had any back-to-back stays. First stay posts correctly. But I've had to raise a missing stay request for the second one!

I am also about to do it now too...fingers crossed: hope it posts correctly!!

AvidFlyer1990 May 26, 2024 11:41 am


Originally Posted by AvidFlyer1990 (Post 36213847)
I have had the same experience, everytime I had any back-to-back stays. First stay posts correctly. But I've had to raise a missing stay request for the second one!

I am also about to do it now too...fingers crossed: hope it posts correctly!!

Ding ding ding!! And, for the first time, my back-to-back stays did post correctly, automatically! Upgraded suite for the entire week of stay, and, didn't have to change rooms!!

Gosh darn, should have purchased a lottery ticket...

ATOBTTR Aug 17, 2024 10:27 am

Recent Experiences With This Scenario?
 
Looking at possibly booking two back-to-back nights at a hotel and am curious on recent experiences across Marriott as a whole or if it's property specific.

Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?

If it matters, I'm looking at properties by LAX for this scenario.

nacho Aug 17, 2024 11:00 am


Originally Posted by ATOBTTR (Post 36459242)
Looking at possibly booking two back-to-back nights at a hotel and am curious on recent experiences across Marriott as a whole or if it's property specific.

Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?

If it matters, I'm looking at properties by LAX for this scenario.

They will be more than happy to do that for you if you tell them at check in because: 1) they don't need to clean your room; and 2) they only need to offer you PAG once.

Been there done that recently at a FFI.

1mileman Aug 17, 2024 2:30 pm

as long as it is the same room type this is not an issue.. if it is a different room type and availability of that room type is limited then they may ask you to switch rooms.

billdokes Aug 18, 2024 1:49 am


Originally Posted by ATOBTTR (Post 36459242)
Looking at possibly booking two back-to-back nights at a hotel and am curious on recent experiences across Marriott as a whole or if it's property specific.

Work would cover one night (paid with $$$) and then I want to use points (or a "Free Night Award" certificate) for the second night at the same property. Assuming I can book the same room type for both nights, what are the odds I'd be forced to check-out and check back in again completely and switch rooms?

If it matters, I'm looking at properties by LAX for this scenario.

I do this all the time and have rarely if ever encountered an issue. Some properties can seem to link them together if you know you will be staying all the nights when you first check-in, others require you to come down, swipe your credit card and get your keys re-coded each day. While that's a minor inconvenience it is well worth it for the flexibility the back-to-back reservations provide me. I don't think I've ever had to change rooms, including when I've used a NUA on the first night but not the others...unless they really, really need that room it's easier for everyone concerned to not make you move, especially in this era of 'we don't clean your room every day'.


pentiumvi May 29, 2025 10:32 am

Anyone with experience of back to back stays where first stay is book through Bonvoy channels and second stay is booked through OTA?

Does this affect the ability for the hotel to "combine" my stay?

Any thoughts on whether this may cause issues with my first stay EQN and points posting?

1mileman May 29, 2025 5:10 pm


Originally Posted by pentiumvi (Post 37115012)
Anyone with experience of back to back stays where first stay is book through Bonvoy channels and second stay is booked through OTA?

Does this affect the ability for the hotel to "combine" my stay?

Any thoughts on whether this may cause issues with my first stay EQN and points posting?

shouldn't affect anything, you will still get 1 stay and however many nights you booked via marriott channels. you get no credit with the ota but points on incidentals if you add your number to the ota reservation

pbd456 Oct 28, 2025 4:51 pm

Is it still the experience that 2 1 nights stay (back to back)!will get 2 stays if i check out with a folio and check in again?


billdokes Oct 29, 2025 12:33 pm


Originally Posted by pbd456 (Post 37396790)
Is it still the experience that 2 1 nights stay (back to back)!will get 2 stays if i check out with a folio and check in again?

I do this all the time for various reasons...it will get you 2 nights, 1 stay.

margarita girl Oct 29, 2025 1:22 pm


Originally Posted by pbd456 (Post 37396790)
Is it still the experience that 2 1 nights stay (back to back)!will get 2 stays if i check out with a folio and check in again?

Hard to say since MAR doesn't keep track of stays. All that matters are nights. I presume you are asking this because of the current extravagant promo that will deliver an amazing 2025 pts per STAY! But it's only valid for 3 stays or a whopping 6075 MAR pts (2025 SPG pts in the old days). Give it a try if you wish, but there's no guarantee. I've had it both ways when I book my award nights individually. Usually what happens is I only get credit for 1 night on 2 back to back reservations, but that's easily fixed by contacting CS through the missing stay link.


littlevoices Oct 29, 2025 5:57 pm

It is unlikely that this "trick" will work as the systems are getting smarter and smarter around this, plus its built into the T&Cs to not allow. So the chances are high that you are just building yourself hassle of checking in/out, or at least going to the front desk (though you can try). With this particular promo, if you are traveling with someone then having their name/Marriott number on the second reservation would achieve the same outcome though - as you'd get the bonus promo points split to each of you for a stay, which you can then transfer between each other for free (up to a limited number of points each year), plus the added benefit that could give you extra stays to try and get your points later. For 2025 Marriott points it may be a level of hassle beyond what you want though, amplified if you have different status levels.

Instead if this is important to you then you need to cross the street and try a different Marriott branded property in the same city/district - sometimes they are even in the same shared building.

Dr. HFH Oct 29, 2025 7:48 pm


Originally Posted by littlevoices (Post 37398632)
Instead if this is important to you then you need to cross the street and try a different Marriott branded property in the same city/district - sometimes they are even in the same shared building.

Exactly. In Lexington, Massachusetts there's an Aloft and an Element which share a parking lot. I did a number of weekends there under SPG when stays counted for something. There was a brief period of time when AA was running a triple miles promotion and SPG had a triple stays promo. (You could earn status by stays back then.) I used to stay at Aloft/Element on Friday night, fly BOS-LAX-BOS on Saturday, then stay at the other of Aloft/Element on Saturday night, followed by another BOS-LAX-BOS turn on Sunday.

DallasEsq Oct 30, 2025 5:15 pm


Originally Posted by Dr. HFH (Post 37398767)
Exactly. In Lexington, Massachusetts there's an Aloft and an Element which share a parking lot. I did a number of weekends there under SPG when stays counted for something. There was a brief period of time when AA was running a triple miles promotion and SPG had a triple stays promo. (You could earn status by stays back then.) I used to stay at Aloft/Element on Friday night, fly BOS-LAX-BOS on Saturday, then stay at the other of Aloft/Element on Saturday night, followed by another BOS-LAX-BOS turn on Sunday.

Kids these days will never appreciate the things we used to do for miles and points. I still remember the dread on the tellers’ faces when I brought in boxes of dollar coins I bought from the US Mint with my AA and SPG cards.


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