Originally Posted by RedSun
(Post 31405366)
To me Marriott is more de-centralized than other chains, say Hyatt. A lot hotels are only loosely connected to Marriott. A good example is Bahamas Atlantis. They do not offer or accept any Marriott perks, not even Marriott gift card. They charge their own set of fees. It is going to take Marriott a lot of efforts to control those hotels.
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Originally Posted by cfabar1
(Post 31405348)
The destination fee is truly absurd. I cancelled a stay at the Penny Lane (I think that’s the name) in Savannah because of their absurd “destination” fee. I have no idea what that even includes, since there were no obvious amenities beyond a typical hotel. Ridiculous! I hope the lawsuit is successful and this ridiculous practice is curtailed. |
Just find some problem on property, especially related to the services attached to the scam fees and request them to be taken off.
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Originally Posted by WillBarrett_68
(Post 31407674)
considering that youdon't really have an option as to whether to pay the resort fee, it's not really purchased separately. It's more like they're just itemizing the bill (and obfuscating it)
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You guys are missing the point. Getting hung up on how the fee is overtly explained is a losing cause. They could just as easily itemize shampoo, conditioner, soap, etc. and say that you have to pay for it even if you bring your own. The money is fungible.
The issue is the fact that the fee isn't properly disclosed and that the quoted prices are misleading, not what it (supposedly) does or does not include. |
Originally Posted by WillBarrett_68
(Post 31411907)
You guys are missing the point. Getting hung up on how the fee is overtly explained is a losing cause. They could just as easily itemize shampoo, conditioner, soap, etc. and say that you have to pay for it even if you bring your own. The money is fungible.
The issue is the fact that the fee isn't properly disclosed and that the quoted prices are misleading, not what it (supposedly) does or does not include. That have been said, the op in this thread is about specific line items. I must admit that raising a stink over a $5 wifi charge initially struck me as petty, but the more I thought about it, I see value in the annoyance factor if the disputes become more common. If nothing else, they force owners/managers to think about the implications of Marriott's policy. And, maybe some properties will consider changing the amenity buckets so that they actually are of some value. |
Originally Posted by moondog
(Post 31413048)
I agree with your point; in fact, there are several other current threads about resort fees in general.
That have been said, the op in this thread is about specific line items. I must admit that raising a stink over a $5 wifi charge initially struck me as petty, but the more I thought about it, I see value in the annoyance factor if the disputes become more common. If nothing else, they force owners/managers to think about the implications of Marriott's policy. And, maybe some properties will consider changing the amenity buckets so that they actually are of some value. |
Originally Posted by WillBarrett_68
(Post 31413184)
More likely, you waste your own time and they give you ... 125 points. Then they change the wording to give you some other amenity that you can't haggle over. It's a losing battle.
2. Them scrambling around in order to provide 125 points makes me laugh 3. You can bet your bottom dollar that 1 in 10 people will ensure significant pain is inflicted |
Originally Posted by moondog
(Post 31413048)
I must admit that raising a stink over a $5 wifi charge initially struck me as petty....
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Originally Posted by skywalkerLAX
(Post 31410082)
Just find some problem on property, especially related to the services attached to the scam fees and request them to be taken off.
I called and ask they remove 1 night's fee and they were so embarrassed (I called after the 1 hour / walk back incident) they ended up removing it for all 6 nights. A nice $200 saved of scam $$ :) |
Originally Posted by eyeball1
(Post 31405736)
Redsun you are bringing back bad memories of the 36$ nightly mandatory maid gratuity I was forced to pay at the Reef Atlantis last month! Perhaps the most egregrious hotel fee I have yet encountered.
The applicability of the charge on a hypothetical one-night stay would also be interesting to argue (since I would think having a properly-prepared room would qualify as a basic provision). Mind, I'm specifically thinking of disputing with one's CC, not with the hotel. Fighting Marriott seems like a lost cause, but I think one could argue with some CCs. *One six-hour delay on JetBlue comes to mind. Not necessarily relevant to the hotel in question but still a relevant thought overall. |
Originally Posted by moondog
(Post 31413513)
3. You can bet your bottom dollar that 1 in 10 people will ensure significant pain is inflicted
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Originally Posted by GrayAnderson
(Post 31415508)
Mind, I'm specifically thinking of disputing with one's CC, not with the hotel. Fighting Marriott seems like a lost cause, but I think one could argue with some CCs. |
Originally Posted by WillBarrett_68
(Post 31415550)
You might talk your card issuer into doing a chargeback. Good luck maintaining your bonvoy status after that.
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Originally Posted by moondog
(Post 31415567)
None of us give a rat's ... about the card issuer. We are focused on Marriott and its rogue owners/managers.
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