Mar 7, 2019, 4:23 am
Last edit by: hhoope01
Latest Rules (taken from Marriott Rewards T&Cs): https://www.marriott.com/loyalty/terms/default.mi#earn
2.8.a. In accordance with the conditions for transferring Points as described in Section 1.6.c., a Member can transfer up to a maximum of 100,000 Points per calendar year to another Membership Account as long as both Accounts are in good standing and have each been open for at least sixty (60) days. A Member can receive up to a maximum of 500,000 Points per calendar year from other Membership Accounts as long as the Accounts are in good standing and have each been open for at least sixty (60 days).
2.8.b. A new Member may receive a Points Transfer thirty (30) days after enrollment if the Account reflects activity including a Qualifying Stay or other qualifying activity as described in Section 1.6.d. After ninety (90) days from enrollment, a new Member is eligible to receive a Points Transfer regardless of their account activity.
2.8.c. Authorization to transfer Points must be initiated by the Account holder with the Points to be transferred by contacting Member Support. The Account holder requesting the transfer must provide the Membership Number of the Points recipient at the time of the Point transfer request.
2.8.d. Once the authorization for transfer is received and processed, the transferor relinquishes all rights to the transferred Points, and they become the recipient’s Points.
2.8.e. Miles and Elite Night Credit cannot be transferred between Membership Accounts.
Transferring Points from One Account to Another
2.8.a. In accordance with the conditions for transferring Points as described in Section 1.6.c., a Member can transfer up to a maximum of 100,000 Points per calendar year to another Membership Account as long as both Accounts are in good standing and have each been open for at least sixty (60) days. A Member can receive up to a maximum of 500,000 Points per calendar year from other Membership Accounts as long as the Accounts are in good standing and have each been open for at least sixty (60 days).
2.8.b. A new Member may receive a Points Transfer thirty (30) days after enrollment if the Account reflects activity including a Qualifying Stay or other qualifying activity as described in Section 1.6.d. After ninety (90) days from enrollment, a new Member is eligible to receive a Points Transfer regardless of their account activity.
2.8.c. Authorization to transfer Points must be initiated by the Account holder with the Points to be transferred by contacting Member Support. The Account holder requesting the transfer must provide the Membership Number of the Points recipient at the time of the Point transfer request.
2.8.d. Once the authorization for transfer is received and processed, the transferor relinquishes all rights to the transferred Points, and they become the recipient’s Points.
2.8.e. Miles and Elite Night Credit cannot be transferred between Membership Accounts.
Moving points between accounts (General Discussion Thread)
Feb 25, 2019, 12:11 am
#16
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,134
Is it safe to assume that nothing has changed regarding points transfer with the official introduction of Bonvoy?
LAX
LAX
Last edited by LAX; Mar 8, 2019 at 4:35 pm Reason: spelling
Feb 25, 2019, 8:25 am
#18
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,945
Feb 28, 2019, 6:16 am
#19
Join Date: Jan 2019
Programs: BAEC, AsiaMiles
Posts: 13
Transferring points to spouse
Hi there,
I'm desperately trying to get points from my husband's account transferred to mine (he is fully aware and agreeable to this!). The difficulty is both of our accounts are relatively new. When first calling, both accounts were under 30 days old, and they advised that both accounts had to be 30 days old and in good order with qualifying activity. We both have points transferred from credit cards (him from Amex Membership Rewards, me from my new SPG Amex), which are starred on our accounts as qualifying activity. On ringing them last night, we were told that my husband's account had to be over 90 days to transfer points out! Talk about moving the goal posts!
Does anyone have any experience of this? Is it a case of hang up and call again and hopefully get another agent?
Any help gratefully appreciated as I'm shortly going to miss out on a flight redemption with the lack of these points.
Many thanks
I'm desperately trying to get points from my husband's account transferred to mine (he is fully aware and agreeable to this!). The difficulty is both of our accounts are relatively new. When first calling, both accounts were under 30 days old, and they advised that both accounts had to be 30 days old and in good order with qualifying activity. We both have points transferred from credit cards (him from Amex Membership Rewards, me from my new SPG Amex), which are starred on our accounts as qualifying activity. On ringing them last night, we were told that my husband's account had to be over 90 days to transfer points out! Talk about moving the goal posts!
Does anyone have any experience of this? Is it a case of hang up and call again and hopefully get another agent?
Any help gratefully appreciated as I'm shortly going to miss out on a flight redemption with the lack of these points.
Many thanks
Feb 28, 2019, 7:46 am
#20
Join Date: Mar 2016
Posts: 413
Hi there,
I'm desperately trying to get points from my husband's account transferred to mine (he is fully aware and agreeable to this!). The difficulty is both of our accounts are relatively new. When first calling, both accounts were under 30 days old, and they advised that both accounts had to be 30 days old and in good order with qualifying activity. We both have points transferred from credit cards (him from Amex Membership Rewards, me from my new SPG Amex), which are starred on our accounts as qualifying activity. On ringing them last night, we were told that my husband's account had to be over 90 days to transfer points out! Talk about moving the goal posts!
Does anyone have any experience of this? Is it a case of hang up and call again and hopefully get another agent?
Any help gratefully appreciated as I'm shortly going to miss out on a flight redemption with the lack of these points.
Many thanks
I'm desperately trying to get points from my husband's account transferred to mine (he is fully aware and agreeable to this!). The difficulty is both of our accounts are relatively new. When first calling, both accounts were under 30 days old, and they advised that both accounts had to be 30 days old and in good order with qualifying activity. We both have points transferred from credit cards (him from Amex Membership Rewards, me from my new SPG Amex), which are starred on our accounts as qualifying activity. On ringing them last night, we were told that my husband's account had to be over 90 days to transfer points out! Talk about moving the goal posts!
Does anyone have any experience of this? Is it a case of hang up and call again and hopefully get another agent?
Any help gratefully appreciated as I'm shortly going to miss out on a flight redemption with the lack of these points.
Many thanks
You can transfer up to 100k per year to any member within the program, and your account have to be more than 90 days old.
An account can receive up to 500k pts per year.
Do you have any status with those accounts?
Maybe getting the Plat line and pleading might get you a sympathetic rep to help you, but my take is your chances are limited.
Why didn't you xfer the your husband's AMEX points into your account? Or xfer points within AMEX then to your Marriott account?
I think your last resort might be asking other friends or family with existing Marriott accounts that can loan you the points for now since it's urgent.
Mar 7, 2019, 8:28 am
#22
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Hi there,
I'm desperately trying to get points from my husband's account transferred to mine (he is fully aware and agreeable to this!). The difficulty is both of our accounts are relatively new. When first calling, both accounts were under 30 days old, and they advised that both accounts had to be 30 days old and in good order with qualifying activity. We both have points transferred from credit cards (him from Amex Membership Rewards, me from my new SPG Amex), which are starred on our accounts as qualifying activity. On ringing them last night, we were told that my husband's account had to be over 90 days to transfer points out! Talk about moving the goal posts!
Does anyone have any experience of this? Is it a case of hang up and call again and hopefully get another agent?
Any help gratefully appreciated as I'm shortly going to miss out on a flight redemption with the lack of these points.
Many thanks
I'm desperately trying to get points from my husband's account transferred to mine (he is fully aware and agreeable to this!). The difficulty is both of our accounts are relatively new. When first calling, both accounts were under 30 days old, and they advised that both accounts had to be 30 days old and in good order with qualifying activity. We both have points transferred from credit cards (him from Amex Membership Rewards, me from my new SPG Amex), which are starred on our accounts as qualifying activity. On ringing them last night, we were told that my husband's account had to be over 90 days to transfer points out! Talk about moving the goal posts!
Does anyone have any experience of this? Is it a case of hang up and call again and hopefully get another agent?
Any help gratefully appreciated as I'm shortly going to miss out on a flight redemption with the lack of these points.
Many thanks
Mar 7, 2019, 9:50 am
#23
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Mar 12, 2019, 5:48 pm
#24
Join Date: Sep 2012
Location: YVR
Posts: 1,847
Does the rule still apply that you can only transfer in increments of 1000? My hubby has 1938 and doesn't use an old SPG account, so want to clean it out.
Also, is there a restriction as to how many accounts can be transfered into your account? (hubby has old account and new account and I want to transfer both to mine).
Does hubby have to call in to do the transfer, since it's his points being transferred? Or is it okay if I call to transfer into my account?
(Not being able to do this online anymore is a real PITA...)
EDIT: I called and stuck it out...on hold for over a half hour...the agent transferred 62 points into hubby's account so he could transfer 2000! No issues with other account either. Transfers were instant. Aside from the wait, it was quite easy and pleasant.
Also, is there a restriction as to how many accounts can be transfered into your account? (hubby has old account and new account and I want to transfer both to mine).
Does hubby have to call in to do the transfer, since it's his points being transferred? Or is it okay if I call to transfer into my account?
(Not being able to do this online anymore is a real PITA...)
EDIT: I called and stuck it out...on hold for over a half hour...the agent transferred 62 points into hubby's account so he could transfer 2000! No issues with other account either. Transfers were instant. Aside from the wait, it was quite easy and pleasant.
Last edited by pokee; Mar 12, 2019 at 6:20 pm
Mar 24, 2019, 2:15 pm
#25
Join Date: Jul 2009
Location: SEA
Posts: 2,556
Can transfer Marriott points online?
I would like to transfer points from my Marriott account to my spouse's.
There is no way to do this online, I believe; is this correct?
On Marriott.com they say transfers can be accomplished
by calling "Member Support at (801) 468-4000".
This is not a toll-free number.
Is this the only phone number that be used to access Marriott about points transfers or about other member issues?
There is no way to do this online, I believe; is this correct?
On Marriott.com they say transfers can be accomplished
by calling "Member Support at (801) 468-4000".
This is not a toll-free number.
Is this the only phone number that be used to access Marriott about points transfers or about other member issues?
Apr 7, 2019, 12:57 pm
#26
Join Date: Jul 2009
Location: SEA
Posts: 2,556
A few weeks back I emailed Marriott with this same question. Today I finally got a reply;
they wrote: "You may reach us at 1-800-535-4028 to make this transfer for you."
So, apparently there still is a toll-free number, but it seems that they are directing people via their webpage to the non-toll-free number.
they wrote: "You may reach us at 1-800-535-4028 to make this transfer for you."
So, apparently there still is a toll-free number, but it seems that they are directing people via their webpage to the non-toll-free number.
Apr 7, 2019, 2:37 pm
#27
Join Date: Apr 2016
Location: Palm Springs
Programs: Bonvoy Platinum
Posts: 24
I called to transfer points last week, and had to wait on hold for 40 minutes before an agent finally answered. I wish they’d bring back the online transfer option we had with the SPG website. Instead of 40+ minutes it would have taken less than one.
Apr 7, 2019, 4:25 pm
#29
Join Date: Apr 2016
Location: Palm Springs
Programs: Bonvoy Platinum
Posts: 24
Was that the 1(801)468-4000 number, or the 1-800 toll-free number?