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-   -   Why does Marriott have so many brands (Discussion Thread) (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1946130-why-does-marriott-have-so-many-brands-discussion-thread.html)

C17PSGR Dec 17, 2018 11:50 am


Originally Posted by hockeyinsider (Post 30544781)
I would guess that most or all of the dumpy properties and airport properties flagged as Renaissance have management or licensee contracts with Marriott that long predate the current incarnation of Renaissance. There's no reason why, say, the Newark Renaissance is flagged Renaissance. It's more Delta or Sheraton than Renaissance. The same for the Renaissance Aruba Resort & Casino.

Perhaps. The story commented on the Denver Renaissance which was originally the Stouffer's Concourse (as in Stouffer's foods) and opened when the Denver Stapleton Airport was still there. Stouffer's Hotels were sold to Renaissance Hotels in 95. Renaissance Hotels were sold to Marriott a couple of years later and the Ramada brand was sold off to Cendant. The Cendant hotel business is the foundation of Wyndham. And the Denver Renn just had a major renovation -- it's just not convenient to anything so hardly a good example.

But there are plenty of nice Renn's around -- Atlanta Midtown, Chicago Renn's in the city and at ORD, Boston Waterfront, Baltimore Harborplace, St. Louis Airport, LAX, NYC Midtown, Westchester County, Arlington Capital View.

I think the NYC Midtown is probably what they are looking to be.

helvetic Dec 17, 2018 12:42 pm


Originally Posted by bhrubin (Post 30545351)
Renaissance IMO was Marriott’s attempt to compete with SPG’s Le Meridien/Westin—full service hotels with personality before the whole lifestyle approach emerged with W and its imitators. Let’s face it: Marriott was never great with personality.

Renaissance now is a lot more like Le Méridien in its branding but not nearly as consistent. I’d say Renaissance today suffers an identity issue not completely incomparable to that suffered by Sheraton: some very nice properties mixed up with a lot more mediocre properties that drag down the esteem of the brand. I generally think of Renaissance as a more personable Marriott but not necessarily one that’s nicer or better. I generally still think of Le Meridien and Westin as being a bit nicer and better overall (and with more personality) than Sheraton, Marriott, and Renaissance.

The fact is that Marriott has so many brands now and is doing fine with so many brands. It suits owners to not pay more to convert into fewer brands. It suite customers to have so many options available via Marriott.com, even if the brand association doesn’t always work the way we might hope. It particularly suits Marriott to have customers searching Marriott.com rather than OTAs for hotel bookings. It also allows Marriott the opportunity in the future to tighten the brand standards a bit for each of the many brands, something that Marriott used to be very good at doing. The question will be whether or not Marriott can tighten and/or encourage positive standards for brands that actually have a lot of personality!

Westin has personality? For me Westin is like Grand Hyatt to Sheraton's Hyatt Regency. I.e. a whole lot of dull conference hotel.

bhrubin Dec 17, 2018 12:53 pm


Originally Posted by helvetic (Post 30545897)
Westin has personality? For me Westin is like Grand Hyatt to Sheraton's Hyatt Regency. I.e. a whole lot of dull conference hotel.

Haha. If you’re only considering the examples that are conference hotels, all bets are off, I’m afraid—for almost every brand.

Le Meridien has more personality to be sure. But Westins at which I stay have some, too. Maybe not one that suits you?

Westins otherwise have a modern clean sensibility, almost always a decent local inspired restaurant, almost always a nice bar/lounge scene attached. The health and fitness aspect is executed for most, even if that matters less to me. I suppose personality depends on the eyes of the beholder. I rarely find Westin to be disappointing for the rate except in the most expensive cities or the rare inexpensive town.

C17PSGR Dec 17, 2018 1:37 pm


Originally Posted by bhrubin (Post 30545944)


Haha. If you’re only considering the examples that are conference hotels, all bets are off, I’m afraid—for almost every brand.

Le Meridien has more personality to be sure. But Westins at which I stay have some, too. Maybe not one that suits you?

Westins otherwise have a modern clean sensibility, almost always a decent local inspired restaurant, almost always a nice bar/lounge scene attached. The health and fitness aspect is executed for most, even if that matters less to me. I suppose personality depends on the eyes of the beholder. I rarely find Westin to be disappointing for the rate except in the most expensive cities or the rare inexpensive town.

i don't remotely get how Westin fits on the "distinctive" side vs the "classic:" side.

And ... all of the hotels in the "Premium" category are required to have a restaurant/bar. Some are decent, some are blah but that's really more of a matter of what the hotel operator does. If they're in an area where there is a lot of foot traffic independent of hotel guests, they can make an investment. For example, at the Phoenix Renn, they've opened up the bar with giant open space to the street, to pull in locals or other people downtown. The Westin Alexandria has a similar approach. In contrast, no one is going in to the Westin Bonaventure in LA to go to the bar unless they are staying there.

helvetic Dec 17, 2018 2:01 pm

Even in a thread about the best westins worldwide, people struggled to come up with anything truly great. https://www.flyertalk.com/forum/marr...favorites.html

Even Sheraton being the lower-end brand seems to have more standouts (Zürich anyone!)

entropy Dec 17, 2018 2:32 pm

I don't really care if renaissance is a conversion brand or something else... I do think they have (From a consumer's perspective) a LOT of brands. as a consumer, Its like having 10 different types cheerios that are the same but have different boxes.

I want a nice (enough) bed, some space, a clean and well maintained physical plant.

I get that owners might be under different franchise agreements so you might have a cluster where there are a couple distinct but not different brands that might otherwise run afoul territory agreements.

Now, what's often bizarre is a 2-3 different marriott-subtype hotel beast (like they have in Indianapolis) that's part RI, part CY..

hockeyinsider Dec 17, 2018 2:38 pm

If I were starting Marriott today and didn't want to eliminate most of the full-service brands I would position them as follows:

Delta: Airports, convention halls and trade show centers.
Sheraton: Airports, convention halls, trade show centers and resorts.
Westin: Downtowns and resorts.
Marriott: Downtowns, suburbs and resorts.
Renaissance: Downtowns and urban areas, but no resorts (tough to be a "boutique"-esque and also be resort).
J.W. Marriott: Downtowns and urban areas, but no resorts.
Ritz-Carlton: Downtowns and vacation destinations, but no big resorts.
St. Regis: Downtowns and vacation destinations, but no big resorts.
Autograph Collection, Luxury Collection and Tribute: Independent hotels, but no airports or resorts. (I would limit Tribute to any properties that aren't full-service, including no restaurants or gyms.)

bhrubin Dec 17, 2018 2:40 pm


Originally Posted by C17PSGR (Post 30546117)
i don't remotely get how Westin fits on the "distinctive" side vs the "classic:" side.

I definitely think the distinctive vs classic lanes are laughably ridiculous.


And ... all of the hotels in the "Premium" category are required to have a restaurant/bar. Some are decent, some are blah but that's really more of a matter of what the hotel operator does. If they're in an area where there is a lot of foot traffic independent of hotel guests, they can make an investment. For example, at the Phoenix Renn, they've opened up the bar with giant open space to the street, to pull in locals or other people downtown. The Westin Alexandria has a similar approach. In contrast, no one is going in to the Westin Bonaventure in LA to go to the bar unless they are staying there.
A separate bar/lounge isn’t a requirement if a hotel has a restaurant. So it does add something to my mind. There’s quite a bit of difference IME.

None of this has much to do with why Marriott has so many brands, of course. Marriott has so many brands because it bought Starwood. That created overlap. Now Marriott and owners eventually will sort out what that overlap means for the future. Or not.

hockeyinsider Dec 17, 2018 2:54 pm


Originally Posted by entropy (Post 30546297)
I get that owners might be under different franchise agreements so you might have a cluster where there are a couple distinct but not different brands that might otherwise run afoul territory agreements.

It would be interesting to see a sample management or franchisee/licensee agreement that an owner signed with Marriott in the 1980s or 1990s. I would think Marriott would be within its right to re-flag the hotel to a different brand within Marriott. I think this is the issue. They aren't doing it for whatever reason. Marriott has heaps of hotels that don't meet the marketing "lane" of the brands they're flagged under in 2018. They aren't necessarily dilapidated. They are just poor fits for the brand today.


Originally Posted by entropy (Post 30546297)
Now, what's often bizarre is a 2-3 different marriott-subtype hotel beast (like they have in Indianapolis) that's part RI, part CY..

I think this is a case of an owner wanting to save money. One staff servicing basically two hotels. There really isn't a difference between a Residence Inn and a Courtyard. They utilize the same mattresses, TVs, pillows and blankets, toiletries, etc. The only difference is the average length of stay and the added room amenities like a kitchen.

Kagehitokiri Dec 17, 2018 3:09 pm

thanks Horace, pretty much every brand has history these days, many very different today

there are articles about cost savings only happening when its certain brands or select vs full service, in terms of combination properties

hhoope01 Dec 17, 2018 3:27 pm


Originally Posted by hockeyinsider (Post 30546363)
I would think Marriott would be within its right to re-flag the hotel to a different brand within Marriott.

I'm not so sure on this one. Marriott may have a right to "de-flag" in some cases, but even then it may take jumping through a lot of hoops. And even if Marriott can "de-flag" a hotel, what's the cost, both in legal fees, other existing contracts, future contracts, etc.) Who knows all the ramifications of de-flagging a hotel (i.e. what if the owner has a bunch of other Marriott flagged hotels, would that have a positive or negative effect on other hotel owner's decisions around flagging with Marriott, etc.)

Kagehitokiri Dec 17, 2018 3:29 pm

as noted, absolutely cannot reflag, only deflag

brands are for owners, not guests

most deflags are by owners, precedent = just have to pay to cancel contract

downscale brands may be toss up, just drop owner if theyre not meeting contract

C17PSGR Dec 17, 2018 4:30 pm

Properties get deflagged all the time.

In some scenarios, they get progressive discipline and get deflagged if they don't improved.

In other cases, the franchise term runs out. During the term of the contract, Marriott's brand standards have increased so if they want to renew the contract they will have to make a fair amount of investment in renewing/refurbing/etc.

I was in a rural area last week where the choices where Motel 6, Hampton Inn, Country Inn, or Fairfield. I'd guess the Fairfield I stayed in won't be around Marriott much longer as it was very dated. Once the term of the contract is up, the owner will have the choice of sell, reflag, or renovate.

HNN - Options abound for owners with old hotels

In some cases, it might make more sense to reflag a property as a Red Roof or Lexington Inn, and go build a new Fairfield.

hockeyinsider Dec 17, 2018 7:11 pm


Originally Posted by C17PSGR (Post 30546675)
Properties get deflagged all the time.

In some scenarios, they get progressive discipline and get deflagged if they don't improved.

In other cases, the franchise term runs out. During the term of the contract, Marriott's brand standards have increased so if they want to renew the contract they will have to make a fair amount of investment in renewing/refurbing/etc.

I was in a rural area last week where the choices where Motel 6, Hampton Inn, Country Inn, or Fairfield. I'd guess the Fairfield I stayed in won't be around Marriott much longer as it was very dated. Once the term of the contract is up, the owner will have the choice of sell, reflag, or renovate.

HNN - Options abound for owners with old hotels

In some cases, it might make more sense to reflag a property as a Red Roof or Lexington Inn, and go build a new Fairfield.

But how long are the contracts on a limited-service property? Some of these full-service Marriott properties have contracts of 30 or 35 years.

Kagehitokiri Dec 17, 2018 7:15 pm

good point most contracts are not as long as some claim to be

contract length has never been enforced, can pay termination fee


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