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Both updated apps are down for me . |
Originally Posted by Mister Nice
(Post 30107692)
Both updated apps are down for me . |
Originally Posted by naumank
(Post 30107704)
Same here, even though status.marriott.com says all systems are up.
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Cannot log in at all to my SPG account. Email address / password combination works, but just takes me to a page saying
Unable to Sign In This service is temporarily unavailable. But don't worry, we're on it. Please try again later. App just gives Customer Login and/or Password is incorrect Ho hum. |
Originally Posted by typical
(Post 30109086)
Cannot log in at all to my SPG account. Email address / password combination works, but just takes me to a page saying
Unable to Sign In This service is temporarily unavailable. But don't worry, we're on it. Please try again later. App just gives Customer Login and/or Password is incorrect Ho hum. |
I managed to login since this morning but now I've been given a new SPG number, and it tells me the names on the accounts don't match (although they're linked to the same email address...) so I can't merge them. Did they recruit engineers from BA? ;-)
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I'm getting the following error:
"Please correct the following and try again.We are unable to process your request at this time due to an unprocessable condition. Please try again later." My SPG app is working fine. |
Originally Posted by internationalblue
(Post 30110156)
Although I’ve had no issues, my wife can’t even log onto her SPG account with her old number - not recognised and even ‘forgot my password’ doesn’t work. Logging into SPG by the email address on said account however just logs in as an existing but never-used Marriott account. :confused: Also, I noticed myself that when signing in/out of SPG/Marriott that the cookies often got things messed up. Try a different browser/incognito for every single time you try logging into a different account. |
Getting the same msg on with both MR and SPG. Called SPG and was initially told I had no account nor balance (200,000 SPG points gone???), she finally found my account but told me my acct number had changed to my MR number, but no points were transferred from MR?? although last year I did do the joining of accounts. I was then told to log onto MR and update/ change my password. I did and got the msg Password Changed and to log in. Tried again with MR # and new password, still getting same msg. Tried calling, but been on hold now for over 39 minutes. If Hyatt had properties in Rome, I would just hang up!! PS never got a new card, or notification of SPG number changing. |
Originally Posted by laxmillenial
(Post 30115071)
I noticed myself that when signing in/out of SPG/Marriott that the cookies often got things messed up.
This is an old problem that long predates the SPG merger. |
I can't login to my spg account anymore, getting the infamous message "We are unable to process your request at this time due to an unprocessable condition. Please try again later.". I was able to login until this morning...
Fortunately I didn't have in mind to reserve anything or have no stay in the near future, but this is starting to be very annoying... |
Originally Posted by Score8
(Post 30115012)
I'm getting the following error:
"Please correct the following and try again.We are unable to process your request at this time due to an unprocessable condition. Please try again later." My SPG app is working fine. Sure glad everything is all fixed and working now, just like Marriott promised :rolleyes: |
Think problems are back... I'm getting the message below when I try to login:
Please correct the following and try again. We are unable to process your request at this time due to an unprocessable condition. Please try again later. |
Marriott keeps tweeting the below to anyone experiencing login problems that tweets them, so it seems to be a global thing for login (or at least, widespread):
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Originally Posted by phltraveler
(Post 30115200)
Marriott keeps tweeting the below to anyone experiencing login problems that tweets them, so it seems to be a global thing for login (or at least, widespread):
https://twitter.com/MarriottRewards/...72500762337280 |
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