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FAQ : Selecting Annual Choice Benefit

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Old Sep 16, 2018, 10:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Zorak
The link for selecting your benefit:
https://choice-benefit.marriott.com/

Can't remember whether/what you picked for your previous benefits? Click on "SEE YOUR PAST SELECTIONS >" on the above page, or direct link:
https://choice-benefit.marriott.com/en-us/history

Once you stay at least 50 eligible nights, you'll get to choose one of these Annual Choice Benefits:
  • Five Suite Night Awards™
  • The gift of Silver Elite status for a friend or family member
  • Five Elite Night Credits
  • $100 (USD) donation to UNICEF
  • 40% off your favorite hotel bed
Annual Choice Benefit: As described in section 4.3.c.vi, a Platinum Premier Elite Member who has achieved 75 Elite Night Credits annually is eligible to receive one additional benefit from the list of available benefits listed below: Platinum Premier Elite Annual Choice Benefit Options:

· Five (5) Suite Night Awards™
· 40% off bed
· $100 Charity Donation
· The gift of Gold Elite status for a friend or family member
· Five (5) Elite Night Credits
· One (1) Free Night Award

The list of Annual Choice Benefits is subject to change at any time. Once a Platinum Elite Member becomes eligible to receive the Annual Choice Benefit, he/she must choose his/her Annual Choice Benefit by visiting the following sites: For Marriott Rewards®: https://choice-benefit.marriott.com/en-us/marriott-rewards/; for SPG®: https://choice-benefit.marriott.com/en-us/starwood-preferred-guest/; for The Ritz-Carlton Rewards®: https://choice-benefit.marriott.com/en-us/ritz-carlton-rewards/ and selecting one of the Annual Choice Benefits. A selection must be made through one of the above methods and may not be made through Member Support. All Annual Choice Benefit selections are final and may not be changed after they are made. In the event that an eligible Platinum Elite member fails to select an Annual Choice Benefit by January 14 of the year following the applicable Qualifying Period, the Member will receive five (5) Suite Night Awards as his/her Annual Choice Benefit. One Free Night Awardi. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is selected in 2019, the deadline for redemption is December 31, 2020).ii. The Free Night Award will be credited to the Platinum Premier Elite Member's account within two (2) weeks of the Platinum Premier Elite Member selecting this option as his/her Platinum Premier Elite Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room.iii. Members can use their Award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.iv. The Free Night Award includes all applicable taxes; however, the Platinum Premier Elite Member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.v. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.vi. An eligible Loyalty Program Member should check his/her Member account to confirm the expiration date of his/her Free Night Award.vii. Any Free Night Award(s) previously awarded to SPG Members as an Annual Choice Benefit which have not yet been redeemed have changed in value and are now valued up to 40,000 points and will have the same expiration date.

T&Cs:

50-Night Annual Choice Benefit Terms and Conditions

Members who qualify for an Annual Choice Benefit in 2019 are required to make their Annual Choice Benefit selection by 11:59 pm ET on January 15, 2020. If a qualified member does not make their selection by the deadline of 11:59 pm ET on January 15, 2020, they will receive Five Suite Night Awards as their 2019 Annual Choice Benefit.

All Annual Choice Benefit selections are final and may not be changed after they are made. Please note, the Annual Choice Benefit selection process requires double confirmation. Qualified members are required to click a second confirmation button before finalizing their choice.

A Marriott Bonvoy™ Platinum Elite member who has achieved fifty (50) eligible Elite Night Credits annually is eligible to receive one (1) benefit from the list of available benefits listed below.

Five Elite Night Credits

  1. Upon an eligible Platinum Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Platinum Member will have his/her Member Account credited with five (5) bonus Elite Nights which count toward earning Elite status and Lifetime Elite status. Elite Nights and Elite membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Titanium Elite member as the member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the member selects the five Elite Night Credits as his or her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.

40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands

  1. Upon the member’s selection of the Mattress and Box Spring 40% Discount as his or her Annual Choice Benefit, he or she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of these mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Bed
    3. The Ritz-Carlton Bed
    4. The W Hotels Bed
    5. The Sheraton Bed
    6. The St. Regis Bed
    7. The Courtyard Bed
    8. The JW Marriott Bed
    9. The Renaissance Bed
    10. The Luxury Collection Bed
    11. The Fairfield Bed
    12. The EDITION Hotel Bed
    13. The Gaylord Hotels Bed
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event Marriott Bonvoy suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, Marriott Bonvoy reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to Marriott Bonvoy. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands mattress and box spring 40% discount promotional code is not combinable with other offers. The Marriott brands mattress and box spring 40% discount promotional code is for a single use and is nontransferable. Only the member who elected the Marriott brands mattress and box spring 40% discount as his or her Annual Choice Benefit will be able to redeem the Marriott brands mattress and box spring 40% discount promotional code.To redeem the 40% discount off a mattress and box spring from any of the Company's Marriott Retail brands, call one of the numbers below based on your country of residence.
    • In the United States, call 800-311-0708, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET.
    • In Europe and the Middle East, call 33 1 41 51 51 53 Monday through Friday between 9 a.m. and 6 p.m. CET.
    • In Asia Pacific, call 86 400 627 6876 Monday through Friday between 9 a.m. and 6 p.m. CST
    • Have the promotional code and the member Account Number ready.
  5. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the member who earned the Annual Choice Benefit prior to shipping the applicable merchandise.
  6. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  7. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.

Gift Elite Status

  1. A Platinum Elite member who has achieved fifty (50) eligible Elite Night Credits annually may gift Silver Elite status, and a Titanium Elite member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such member will hold his or her Elite membership for a minimum of a full calendar year. For example, if a member is given the Silver Elite status benefit during the 2019 Eligible Status Year, the member will become a Silver Elite member for the remainder of 2019, all of 2020, and January and February of 2021. The Silver Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Silver Elite member during the calendar year following such subsequent Eligible Status Year or the member will be downgraded to the Member level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the member to continue having Silver Elite status after February 2021, the member must achieve the Silver Elite Minimum Requirement during the 2020 Eligible Status Year.
  4. Under no circumstances will Marriott Bonvoy provide membership details or personal member information of any members to the member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
If the desired recipient of the gifted status benefit is not currently a member, the desired recipient must register on https://www.marriott.com/loyalty/createAccount/createAccountPage1.mi before the gifted status benefit can be provided.

US$100 Charity Donation: UNICEF US$100 Donation

  1. The US$100 donation from Marriott Bonvoy to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the member who chooses this donation as his or her Annual Choice Benefit.
  2. Marriott Bonvoy cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the US$100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.

Suite Night Awards

Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program eligible paid stays (excluding Advance Purchase Rates) as well as Free Night Award stays and Cash & Points stays.
  2. A member may request to use his or her Suite Night Awards on marriottbonvoy.com or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the member’s account.
  5. Suite Night Awards may be used only when there are enough in the member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free,” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift or used as part of a multiple room reservation; however, a Member may use Suite Night Awards for additional single-room reservations on his/her own stay as long as the Member is present for the stay and the other reservations are under the Member's name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to — but completely separate from — the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked in to a Participating Property.
    6. If a member departs his or her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a member extends his or her reservation and has enough Suite Night Awards to cover the extension, the member may use his or her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands (subject to change at any time; see Marriott Bonvoy Terms and Conditions for full details): The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-suite hotels, Marriott Executive Apartments®, Marriott Vacation Club®, EDITION®, Ritz-Carlton Reserve®, The Ritz-Carlton Destination Clubs® and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact Member Support for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.

75-Night Annual Choice Benefit Terms and Conditions

Members who qualify for an Annual Choice Benefit in 2019 are required to make their Annual Choice Benefit selection by 11:59 pm ET on January 15, 2020. If a qualified member does not make their selection by the deadline of 11:59 pm ET on January 15, 2020, they will receive Five Suite Night Awards as their 2019 Annual Choice Benefit.

All Annual Choice Benefit selections are final and may not be changed after they are made. Please note, the Annual Choice Benefit selection process requires double confirmation. Qualified members are required to click a second confirmation button before finalizing their choice.

A Marriott Bonvoy™ Titanium Elite member who has achieved seventy-five (75) eligible Elite Night Credits annually is eligible to receive one (1) additional benefit from the list of available benefits listed below.

Five Elite Night Credits

  1. Upon an eligible Platinum Elite Member selecting the Five Elite Night Credits as his/her Annual Choice Benefit, the Platinum Member will have his/her Member Account credited with five (5) bonus Elite Nights which count toward earning Elite status and Lifetime Elite status. Elite Nights and Elite membership status are subject to the Program Rules in section 4.2.b.
  2. The five (5) Elite Night Credits will be reflected in the member account within forty-eight (48) hours of the receipt of the confirmation of the Annual Choice Benefit selection.
  3. Elite Nights that are awarded to an eligible Platinum Elite or Titanium Elite member as the member's Annual Choice Benefit will be awarded in the Eligible Status Year for which the Elite Nights were earned, regardless of when the member selects the five Elite Night Credits as his or her Annual Choice Benefit. For the avoidance of doubt, the Eligible Calendar Year in which the Annual Choice Benefit is earned is the Eligible Calendar Year for which the Elite Nights will be credited toward earning Elite membership status.

40% off Bed: Mattress and Box Spring 40% Discount from Marriott Retail Brands

  1. Upon the member’s selection of the Mattress and Box Spring 40% Discount as his or her Annual Choice Benefit, he or she will receive a promotional code that can be redeemed for 40% off the full retail value valid on any of these mattresses and box springs:
    1. The Westin Heavenly® Bed
    2. The Marriott Bed
    3. The Ritz-Carlton Bed
    4. The W Hotels Bed
    5. The Sheraton Bed
    6. The St. Regis Bed
    7. The Courtyard Bed
    8. The JW Marriott Bed
    9. The Renaissance Bed
    10. The Luxury Collection Bed
    11. The Fairfield Bed
    12. The EDITION Hotel Bed
    13. The Gaylord Hotels Bed
  2. The Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is nonrefundable and nontransferable.
  3. The promotional code cannot be duplicated or sold and there is no cash value. In the event Marriott Bonvoy suspects that the use or redemption of the promotional code was in error, fraudulent, illegal or in violation of these Marriott Retail Brands Mattress and Box Spring 40% Discount terms and conditions or the Program Rules, Marriott Bonvoy reserves the right to withhold or deduct the promotional code or corresponding credit. The promotional code may be terminated or modified at any time and without any liability to Marriott Bonvoy. The promotional code will be used for its intended and lawful purpose and pursuant to these Marriott Brands Mattress and Box Spring 40% Discount terms and conditions and the Program Rules. The promotional code is void where prohibited by law. The promotional code is for a single purchase only.
  4. The Marriott Retail Brands mattress and box spring 40% discount promotional code is not combinable with other offers. The Marriott brands mattress and box spring 40% discount promotional code is for a single use and is nontransferable. Only the member who elected the Marriott brands mattress and box spring 40% discount as his or her Annual Choice Benefit will be able to redeem the Marriott brands mattress and box spring 40% discount promotional code.To redeem the 40% discount off a mattress and box spring from any of the Company's Marriott Retail brands, call one of the numbers below based on your country of residence.
    • In the United States, call 800-311-0708, Monday through Friday between 9 a.m. and 10 p.m. ET, and Saturday and Sunday between 9 a.m. and 4 p.m. ET.
    • In Europe and the Middle East, call 33 1 41 51 51 53 Monday through Friday between 9 a.m. and 6 p.m. CET.
    • In Asia Pacific, call 86 400 627 6876 Monday through Friday between 9 a.m. and 6 p.m. CST
    • Have the promotional code and the member Account Number ready.
  5. Prior to shipping the applicable merchandise, the Company reserves the right to verify that the person who redeems the Marriott Retail Brands Mattress and Box Spring 40% Discount promotional code is the member who earned the Annual Choice Benefit prior to shipping the applicable merchandise.
  6. Shipping is not included and varies by region. Bed frames are not included and are not subject to the Marriott-Branded Mattress and Box Spring 40% Discount promotional code.
  7. The Marriott Retail Brands mattress and Box Spring 40% Discount promotional code is valid through December 31 of the year following the year in which the Annual Choice Benefit was earned.

Gift Elite Status

  1. A Platinum Elite member who has achieved fifty (50) eligible Elite Night Credits annually may gift Gold Elite status, and a Titanium Elite member who has achieved seventy-five (75) eligible Elite Night Credits annually may gift Gold Elite status.
  2. The Gift Elite status benefit may only be provided to a member who has not yet achieved Elite membership status within the current Eligible Status Year.
  3. The Account status of the member to whom an Elite status benefit is gifted will be upgraded within forty-eight (48) hours of the receipt of confirmation of the recipient’s selection. Such member will hold his or her Elite membership for a minimum of a full calendar year. For example, if a member is given the Gold Elite status benefit during the 2019 Eligible Status Year, the member will become a Gold Elite member for the remainder of 2019, all of 2020, and January and February of 2021. The Gold Elite Minimum Requirement must be achieved in the subsequent Eligible Calendar Year to remain a Gold Elite member during the calendar year following such subsequent Eligible Status Year or the member will be downgraded to the Member level on March 1 of the calendar year following such subsequent Eligible Status Year. In the above example, this means that in order for the member to continue having Gold Elite status after February 2021, the member must achieve the Gold Elite Minimum Requirement during the 2020 Eligible Status Year.
  4. Under no circumstances will Marriott Bonvoy provide membership details or personal member information of any members to the member providing the gifted status benefit or the recipient of the gifted status benefit in order to facilitate the gifted status benefit.
  5. If the desired recipient of the gifted status benefit is not currently a member, the desired recipient must register at https://www.marriott.com/loyalty/createAccount/createAccountPage1.mi before the gifted status benefit can be provided.

US$100 Charity Donation: UNICEF US$100 Donation

  1. The US$100 donation from Marriott Bonvoy to U.S. Fund for UNICEF, Doing Business As ‘UNICEF USA,’ is not a tax-deductible contribution for the member who chooses this donation as his or her Annual Choice Benefit.
  2. Marriott Bonvoy cannot direct or otherwise guarantee how UNICEF USA or UNICEF will spend the US$100 donation.
  3. All funds are transferred to the U.S. Fund for UNICEF, www.unicefusa.org.

Suite Night Awards

Suite Night Awards may be redeemed for advance confirmable upgrades for select, premium rooms or standard suites on a per-room, per-night basis, subject to availability and the applicable terms and conditions set forth below for Suite Night Awards:
  1. Suite Night Awards may be used only on Loyalty Program eligible paid stays (excluding Advance Purchase Rates) as well as Free Night Award stays and Cash & Points stays.
  2. A member may request to use his or her Suite Night Awards on marriottbonvoy.com or by calling Member Support.
  3. Suite Night Awards may only be used for standard suites or other premium rooms as designated by the Participating Property.
  4. Suite Night Award use is based upon availability of the requested suite or premium room. Checking for availability begins five (5) days before arrival. If availability is not confirmed five (5) days before arrival, availability is checked each day before arrival up to 2 p.m. local time of the Participating Property one (1) day prior to arrival. If at that time Suite Night Awards cannot be confirmed, the Suite Night Awards are credited back to the member’s account.
  5. Suite Night Awards may be used only when there are enough in the member’s account so that one is applied to every night of the reservation.
  6. One Suite Night Award is required per room per night.
  7. Suite Night Awards are required for each night of the stay, including any nights that may be designated “free,” such as the fifth night in a Fifth Night Free Award.
  8. Suite Night Awards may not be transferred or given as a gift or used as part of a multiple room reservation; however, a Member may use Suite Night Awards for additional single-room reservations on his/her own stay as long as the Member is present for the stay and the other reservations are under the Member's name.
  9. Members who book separate reservations for consecutive nights that precede or follow a reservation that has confirmed Suite Night Awards will be required to change rooms to the confirmed room type on any night(s) where a Suite Night Award is not used.
  10. If a Participating Property offers multiple room options for the Suite Night Award, once the suite/premium room option is selected, the selection may be changed until 2 p.m. local time of the Participating Property the day before arrival so long as the Suite Night Award is unconfirmed. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
  11. Suite Night Awards have requesting, booking, cancellation and modification policies that are in addition to — but completely separate from — the booking, cancellation and modification policies for the reservations on which they are used.
    1. Requests to use Suite Night Awards on a reservation may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    2. Requests to withdraw the use of unconfirmed Suite Night Awards may be made up to 2 p.m. local time of the Participating Property one (1) day prior to arrival.
    3. Confirmed Suite Night Awards may be canceled up to 2 p.m. local time of the Participating Property one (1) day prior to arrival only if the entire reservation is canceled.
    4. Once Suite Night Awards have been confirmed, the member must cancel the entire reservation to receive credit back for all Suite Night Awards. Cancellation of a confirmed Suite Night Award reservation after 2 p.m. local time of the Participating Property one (1) day prior to arrival will result in the forfeiture of all Suite Night Awards applied to the entire reservation.
    5. Suite Night Awards cannot be applied to a reservation once the reservation has been checked in to a Participating Property.
    6. If a member departs his or her reservation early, any unused Suite Night Awards confirmed for the stay will be forfeited.
    7. If a member extends his or her reservation and has enough Suite Night Awards to cover the extension, the member may use his or her Suite Night Awards based upon availability and at the Participating Property’s discretion.
  12. Not all hotels participate in Suite Night Awards. Suite Night Awards are not redeemable at the following brands (subject to change at any time; see Marriott Bonvoy Terms and Conditions for full details): The Ritz-Carlton®, Protea Hotels®, Aloft®, Element®, Design Hotels™, all-suite hotels, Marriott Executive Apartments®, Marriott Vacation Club®, EDITION®, Ritz-Carlton Reserve®, The Ritz-Carlton Destination Clubs® and Marriott Grand Residence Club properties. In addition, Suite Night Awards are not redeemable at select Participating Properties. Contact Member Support for individual hotel Suite Night Award participation.
  13. Suite Night Awards will be placed in the member's account within 48 hours of selecting 5 Suite Night Awards as his or her Annual Choice Benefit.

One Free Night Award

  1. The Free Night Award (up to 40,000 points) must be redeemed for a stay that occurs no later than December 31 of the year following the year in which the additional benefit is selected (e.g., if the benefit is earned in 2019, the deadline for redemption is December 31, 2020).
  2. The Free Night Award will be credited to the Titanium Elite member's account within two (2) weeks of the member selecting this option as his or her Annual Choice Benefit. The Free Night Award can be redeemed at any available Participating Property for one (1) night, up to 40,000 points, for a standard room. Members can use their award while booking an eligible Award Redemption Stay on Marriott websites or they may call Member Support and mention they wish to use their Free Night Award. A Free Night Award is not transferable and may not be redeemed for cash or converted into points. Any unused Free Night Award will be forfeited. Free Night Award stay(s) and night(s) will count toward earning Elite membership status. Free Night Awards are combinable and may be added to existing paid or Free Night Award stays.
  3. The Free Night Award includes all applicable taxes; however, the Titanium Elite member may be responsible for payment of additional mandatory resort fees at Participating Properties where resort fees are applicable.
  4. Free Night Award redemptions may be canceled pursuant to the standard guarantee and cancellation policies as described in Section 3.2.c.
  5. An eligible Marriott Bonvoy member should check his or her member account to confirm the expiration date of his or her Free Night Award.
  6. For legacy SPG® members, any Free Night Award(s) previously awarded as an Annual Choice Benefit that have not yet been redeemed are now valued up to 40,000 points and will have the same expiration date.
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FAQ : Selecting Annual Choice Benefit

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Old Jan 29, 2019, 10:33 am
  #721  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
That is total BS...
UA-NYC is online now  
Old Jan 29, 2019, 12:14 pm
  #722  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by TurboT
Follow up to my ongoing case. Marriott confirms that I earned 50 nights in 2018 but state that I do not earn the choice benefit because some of the nights came from the credit card. Have others experienced this? Has Marriott updated the definition of qualified nights in their T&C?

Lurker was helping me for a bit but have had a follow up recently.
That CSR is wrong. The tendency these days is they will make up a rule to fit the error and not dig any deeper. You can HUCA and see if you get a better agent or contact the Lurkers for assistance.
RogerD408 is offline  
Old Jan 30, 2019, 9:05 am
  #723  
 
Join Date: Dec 2012
Programs: Marriott Plat; Hilton Gold, WN CP, Alaska MVP
Posts: 85
Originally Posted by RogerD408
That CSR is wrong. The tendency these days is they will make up a rule to fit the error and not dig any deeper. You can HUCA and see if you get a better agent or contact the Lurkers for assistance.
Lurker confirmed the CSR is wrong as well. The CSR who gave me the info said it came from a "choice specialist". This was the second time I heard it so I am not convinced they are just making it up but rather some wrong information is circulating around. At this point, I will continue to wait as Lurker and IT work to remedy my particular situation.
manually likes this.
TurboT is offline  
Old Jan 30, 2019, 2:00 pm
  #724  
 
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
Originally Posted by SaraGa
me tooo
Yes, me too.
TSparky is offline  
Old Jan 30, 2019, 4:19 pm
  #725  
 
Join Date: Sep 2009
Programs: Waffle House DM
Posts: 467
The Annual Choice Benefit site is now broken again! Customer service agent told me to "try tomorrow".
Slow learner is offline  
Old Jan 30, 2019, 4:26 pm
  #726  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Slow learner
The Annual Choice Benefit site is now broken again! Customer service agent told me to "try tomorrow".
Our apologies for the inconvenience, but there is a server error affecting a lot of sites at the moment, including this one.

We haven't heard when this will be resolved, but our best suggestion would be to try again later.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

[email protected]
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Old Jan 30, 2019, 8:20 pm
  #727  
 
Join Date: Mar 2011
Location: yyz Ontario
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Posts: 59
Originally Posted by RogerD408
Sorry, I don't see where there is any confusion. It states they would apply to 2018 and it states they would apply to the year in which earned. Nothing leads me to believe 2019 is an option. Now if it said year selected, THEN 2019 would be a different matter.

There is so much wiggle speak in Marriott terms it's easy to get confused, but this is almost a surprise being so clear.
I received the email today to make my annual benefits selection by Feb 7. I think i was at 70 nights last year, if I select the 5 nights credit , will that make me Plat Premier for 2019 and allow me to make another selection for the 75 nights from 2018?
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Old Jan 30, 2019, 8:22 pm
  #728  
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Originally Posted by yyz_traveller
I received the email today to make my annual benefits selection by Feb 7. I think i was at 70 nights last year, if I select the 5 nights credit , will that make me Plat Premier for 2019 and allow me to make another selection for the 75 nights from 2018?
UPDATE: Original info was incorrect. I have deleted it so that it does not cause problems.

Last edited by controller1; Jan 31, 2019 at 10:31 am Reason: incorrect info
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Old Jan 30, 2019, 8:36 pm
  #729  
 
Join Date: Mar 2011
Location: yyz Ontario
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Posts: 59
Originally Posted by controller1
The 5 nights credit would be applied to 2019 nights, not 2018 nights.

The 5 night Credits apply to 2018 , also confirmed in the terms and conditions.
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Old Jan 30, 2019, 10:32 pm
  #730  
 
Join Date: Sep 2012
Posts: 625
Originally Posted by yyz_traveller
I received the email today to make my annual benefits selection by Feb 7. I think i was at 70 nights last year, if I select the 5 nights credit , will that make me Plat Premier for 2019 and allow me to make another selection for the 75 nights from 2018?
I'd call to confirm that you were at 70 nights before making the decision, but yes, it would be beneficial in your situation to take the 5 night credits.
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Old Jan 31, 2019, 2:35 am
  #731  
 
Join Date: Dec 2014
Location: Bangkok
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Posts: 2,210
Originally Posted by controller1
The 5 nights credit would be applied to 2019 nights, not 2018 nights.
No, no, no. Come on, this has been asked and answered 1000 times already. The qualifying nights are applied to the qualifying year. In this case 2018.

No ambiguity. No wiggle room. No uncertainty.

The OP should apply them, get to 75 nights (won't be visible on the account of course because it's 2018 nights) and follow up directly with CS to get the second Choice Benefit if it doesn't happen automatically because of IT.
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Old Jan 31, 2019, 8:00 am
  #732  
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Originally Posted by yyz_traveller
I received the email today to make my annual benefits selection by Feb 7. I think i was at 70 nights last year, if I select the 5 nights credit , will that make me Plat Premier for 2019 and allow me to make another selection for the 75 nights from 2018?
Yes, it should. Now we are talking MR IT so heaven only knows what will actually happen.
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Old Jan 31, 2019, 10:31 am
  #733  
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Originally Posted by ftrichard
No, no, no. Come on, this has been asked and answered 1000 times already. The qualifying nights are applied to the qualifying year. In this case 2018.

No ambiguity. No wiggle room. No uncertainty.

The OP should apply them, get to 75 nights (won't be visible on the account of course because it's 2018 nights) and follow up directly with CS to get the second Choice Benefit if it doesn't happen automatically because of IT.
Original response removed. Thanks.
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Old Jan 31, 2019, 6:32 pm
  #734  
 
Join Date: Mar 2011
Location: yyz Ontario
Programs: BA Silver, AA Life Gold 1 MM, Flying Blue Silver, Marriott Life Plt, Hilton Gld
Posts: 59
Originally Posted by joeags
I'd call to confirm that you were at 70 nights before making the decision, but yes, it would be beneficial in your situation to take the 5 night credits.
Spoke to a Marriott Elite Desk and she confirmed I had 70 nights in 2018. She also recommended selecting 5 elite credit nights .
I did that last night, this morning my account updated to Platinum Premier Status. Now waiting for my second 2018 Annual choice benefits selection for the 75 nights.
Do i need to wait for an email to select? I couldn't find anywhere on the website that allows me to select my annual choice benefit.
Thanks all for the advise.
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Old Jan 31, 2019, 7:47 pm
  #735  
 
Join Date: Dec 2010
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Posts: 918
Originally Posted by Starwood Lurker
Our apologies for the inconvenience, but there is a server error affecting a lot of sites at the moment, including this one.

We haven't heard when this will be resolved, but our best suggestion would be to try again later.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

[email protected]
I made one choice yesterday afternoon, and the other choice today, and I had no trouble at all.

Originally Posted by yyz_traveller
Spoke to a Marriott Elite Desk and she confirmed I had 70 nights in 2018. She also recommended selecting 5 elite credit nights .
I did that last night, this morning my account updated to Platinum Premier Status. Now waiting for my second 2018 Annual choice benefits selection for the 75 nights.
Do i need to wait for an email to select? I couldn't find anywhere on the website that allows me to select my annual choice benefit.
Thanks all for the advise.
Did you not get an e'mail confirmation? You should get a confirmation in the mail as soon as you choose, but your updated account status is proof the 5 nights went in. Then, when you log back in to the web page, you should notice one more choice, the one to choose the free night.
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