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-   -   AMEX Platinum Status (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1925935-amex-platinum-status.html)

Handcake Aug 20, 2018 10:56 pm


Originally Posted by Adelphos (Post 30108148)
Update - I merged my accounts, and my merged account now says Gold, not Platinum. Also, another poster reported that his status was changed to Gold before any merging. So it looks like Marriott is downgrading these Amex Platinum “Platinum” elites back to Gold.

Oh well - changed a Marriott booking to Four Seasons as a result. Looks like I will apply for one of the Marriott cards and see if I have enough travel to push for 35 Marriott nights in 2019.

I noticed I got downgraded too. I will wait till the dust settles. If I am still gold elite, I will contact customer service and ....., as I am almost at 50 nights, and I could have done a gold challenge and got it if I wasn't already gold. For those who do a few nights a year on the AMEX plat, I think there is a difference between 1-2 nights and what you get from marriott and someone who has 40 nights.

marcdc Aug 21, 2018 5:46 am

Just checked my account this morning. My Marriott and SPG accounts are NOT merged as of this posting.

Yesterday I was showing as Platinum in the mobile app and on the Marriott website. Today I've been downgraded back to Gold.

It appears Marriott "fixed the glitch." Now where's my stapler?

blitzen Aug 21, 2018 6:09 am


Originally Posted by marcdc (Post 30109417)
Just checked my account this morning. My Marriott and SPG accounts are NOT merged as of this posting.

Yesterday I was showing as Platinum in the mobile app and on the Marriott website. Today I've been downgraded back to Gold.

It appears Marriott "fixed the glitch." Now where's my stapler?

Amex SOG Gold > not merged yet but both accounts still showing Platinum

khkchan Aug 21, 2018 7:53 am

Account merged. Was showing Plat yesterday and downgraded to Gold today.

I thought it's Marriott's generosity given I have 32 nights already. Now thinking about it, no way Marriott will give you Plat as this will flood UA with all the Silver request.

I will stick to Hilton for now (for the breakfast and lounge access).

AdeAhmed Aug 21, 2018 7:59 am

i previously posted about my 3 family members and i, in another thread

1 was gold via ritz carlton, upgraded to platinum - still platinum as of this morning
1 was gold via spg amex platinum canada, upgraded to platinum - now downgraded back to gold
1 was gold via spg amex platinum canada, originally gold, then upgraded to platinum, now back down to gold

My self, I was gold via spg amex platinum canada, upgraded to platinum - still platinum

perhaps its being updated/corrected in batches?

SDQBound Aug 21, 2018 8:28 am

Still Platinum on both the App and the Website. Called yesterday and was thanked for being a Platinum member :D

I'm sure I'll get the downgrade sooner or later.

ericw Aug 21, 2018 8:50 am

Showed Gold > Plat > Gold on MR side the last few days. Merged as gold. Oh well.


photaco Aug 21, 2018 9:02 am

Saw Platinum Elite, now see Gold Elite. Still not allowed to merge my accounts. (Also still missing points on both sides - Marriott hotel stay, and Amex SPG charge didn't award bonus points at SPG hotel.)

KParks Aug 21, 2018 9:35 am

Similar to many others here had been SPG Gold (from Amex Plat US), created a linked Marriott account last year that was Marriott Gold.

Initially Marriott Gold account was showing as plat for a couple of days but downgraded back to gold as of this morning. :-(

Was kind of hoping to get have the plat status at least till year end but looks like their IT caught up with everything else eventually.

Brian Chen Aug 21, 2018 10:46 am

Yup same with me, well it was good while it lasted ha

DLcoop1977 Aug 21, 2018 7:09 pm

Downgraded to gold, so like many others, lost benefits from what we had pre-merger. AMEX needs to renegotiate our benefits for us. :D

Smiley90 Aug 21, 2018 7:14 pm


Originally Posted by broncinbuck (Post 30108489)

I mean honor the Platinum benefits.

Elite status always only applies to what status you have during the stay, not during booking. Same applies to "normal" night-based status. So no, but not because they're "not honoring" it, but because that's how the system works.

kpott Aug 21, 2018 7:34 pm

I was SPG gold from American Express platinum. I was also gold from a Ritz card that was 18 months old. I put $10,000 of spending on the Ritz card on my statement ending on July 25. Yesterday the Marriott app was showing me as platinum. Today I am seeing gold. What should I be?

Neither Chase nor Marriot has been helpful. They keep referring me to each other

khkchan Aug 21, 2018 7:38 pm

This is just plain bad business decision to not giving Amex Plat owner Marriott Plat for the rest of the benefit year.
It is plain bad IT roll-out for teasing us for Marriott Plat for 1 day then downgrade us to Gold.
It is also plain bad communication telling us that no one will lose benefit for the rest of the year after combining both programs.

Guillou Aug 21, 2018 9:33 pm

Showed originally as Plat but downgraded to Gold to today as well. Oh, well I'm Diamond with Hilton so I will just stay with them going forward (for both breakfast and lounge access). Had Marriott kept the "old gold" benefits I would have had around 20 nights with them this year but I'm just as fine with now booking Hilton.


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