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The St. Regis Toronto [Master Thread]

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The St. Regis Toronto [Master Thread]

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Old Apr 1, 2019, 8:42 am
  #151  
 
Join Date: Feb 2017
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Originally Posted by hockeyinsider
$60 Canadian per person?
That would be nice but no, in total.
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Old Apr 1, 2019, 9:16 am
  #152  
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Originally Posted by Watkin
That would be nice but no, in total.
That's not a compliant breakfast. You're suppose to get breakfast for you and one person.

$30 Canadian (approximately $22) is nothing with inflated, big city hotel food-and-beverage prices, especially when the flagship St. Regis in New York City has a breakfast benefit that equates to $135 per room.

For example, at the St. Regis Toronto, the "Canadian breakfast" consisting of two eggs, breakfast potato, sausage or bacon, toast, juice, and tea or coffee is $32 before tax and tip. Meanwhile, a continental breakfast consisting of pastries, food, juice and tea or coffee is $22 before tip and tax. If I remember correctly, Ontario's tax is 13%.

So, the St. Regis Toronto should be reported and reviewed on Trip Advisor as a noncompliant property.
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Old Apr 1, 2019, 9:57 am
  #153  
 
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Originally Posted by hockeyinsider
That's not a compliant breakfast. You're suppose to get breakfast for you and one person.

$30 Canadian (approximately $22) is nothing with inflated, big city hotel food-and-beverage prices, especially when the flagship St. Regis in New York City has a breakfast benefit that equates to $135 per room.

For example, at the St. Regis Toronto, the "Canadian breakfast" consisting of two eggs, breakfast potato, sausage or bacon, toast, juice, and tea or coffee is $32 before tax and tip. Meanwhile, a continental breakfast consisting of pastries, food, juice and tea or coffee is $22 before tip and tax. If I remember correctly, Ontario's tax is 13%.

So, the St. Regis Toronto should be reported and reviewed on Trip Advisor as a noncompliant property.
Wow, this has become an intense discussion for this property. I indicated that I thought it was $60 for two, but I paid for my daughter's meal as well so I can't say for sure. I think that is what the front desk told me when I asked. In a nutshell this isn't a great property. Stay at the Ritz if you're high-end Marriott loyal, or do the Shangri-La, the best 5-star "skyscraper" hotel in Toronto, IMO.
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Old Apr 1, 2019, 12:43 pm
  #154  
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Originally Posted by hockeyinsider
Then stop complaining on here and complain to management. You've raised important points, but complaining here does no good since it seems you are still at the property in question.
I’m quite familiar with this stock FT response, having used it many times myself. Always good to learn new ways of doing things ^

I do plan to pass on my views to management when I’m back at home. Realistically, there is nothing that the hotel could/would have done to change the majority of my complaints. To do so would have required a minor refurbishment (well, except perhaps vacuuming away the stray hairs.). They certainly would not have relaid carpet or installed normal light bulbs, or fixed the lighting designs of the rooms during my stay.
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Old Apr 20, 2019, 9:39 am
  #155  
 
Join Date: Apr 2011
Posts: 7
Breakfast Amenity for Plats is $56.32 credit towards breakfast at the restaurant on the top floor with $6.60 going towards a service charge (tip) to the restaurant. So in essence, the Breakfast amenity is $50 total (for two people).

I noticed similar issues as London Elite with the lumps in carpet and sink not draining but the evening turndown service took care of that.

Received room upgrade as well.
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Old Apr 20, 2019, 7:25 pm
  #156  
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Originally Posted by earnings
Breakfast Amenity for Plats is $56.32 credit towards breakfast at the restaurant on the top floor with $6.60 going towards a service charge (tip) to the restaurant. So in essence, the Breakfast amenity is $50 total (for two people).

I noticed similar issues as London Elite with the lumps in carpet and sink not draining but the evening turndown service took care of that.

Received room upgrade as well.
How much does that get you for breakfast? An entree and drink?
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Old Apr 20, 2019, 10:53 pm
  #157  
 
Join Date: Apr 2011
Posts: 7
Originally Posted by Aventine
How much does that get you for breakfast? An entree and drink?
You can get an app, entree, and drink with that for one person.

For two people, we got two entrees and two coffees and it cost us near $70, total with tips.

Food and service were great so wouldn't say it wasn't worth it but would agree that it's not what's considered in line for a typical plat breakfast amenity especially since there's no lounge.
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Old May 29, 2019, 5:15 pm
  #158  
 
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There was a crowd in front of the St Regis this afternoon to watch the Golden State Warriors bus pull up and the team unload and check in. One night’s rest before Game One against the Raptors in the NBA finals tomorrow!
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Old Jun 27, 2019, 3:21 pm
  #159  
 
Join Date: Jan 2011
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I’m going to roll the dice on a 5-night award stay for my better-half (I will be there the 1’st night).

i was able to apply a suite award, which the Tor Ritz won’t allow.

Getting breakfast instead of unlikely lounge access at the Ritz is another factor.

Talk me out of it...

LTT, AMB (12 nights needed to renew to-date).

Last edited by johnston21; Jun 27, 2019 at 4:51 pm
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Old Jun 27, 2019, 5:12 pm
  #160  
 
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For the uninformed the SR was formerly the Trump .

A bit of history...https://www.thestar.com/news/world/2...ns-anyway.html...

Let’s say you’re Donald Trump.
It’s 2002 and you’ve agreed to have your name emblazoned across the top of the tallest residential tower in Canada, a $500-million, five-star condo-hotel in downtown Toronto.
Here’s the thing: Only months into the project, your lead developer is publicly exposed in the pages of the Toronto Star as a fugitive fraudster on the run from U.S. justice. Your major institutional partner — the Ritz-Carlton Hotel Company — bails shortly after.
Your remaining partners in the deal — a group of investors assembled by the criminal who was just outed — include a New York camera store owner, a former Chicago nursing-home administrator, two small-time landlords in Britain and a little-known Toronto billionaire who earned a fortune in the former Soviet Union.
The one thing they all have in common — no experience in condo tower development.
Do you pull out? For Trump, the answer was no. The billionaire dug in, repeatedly told the world he was investing his own money in the project — claims that would prove false — and gushed about its spectacular promise, knowing his profits were guaranteed...
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Old Jun 30, 2019, 4:51 pm
  #161  
 
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Anyone got email address of the reservation or front desk there? We are going to celebrate special occasion and trying to decide between Shangri La and St Regis
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Old Jun 30, 2019, 9:17 pm
  #162  
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Originally Posted by theOtherHolmes
Anyone got email address of the reservation or front desk there? We are going to celebrate special occasion and trying to decide between Shangri La and St Regis
You may contact The St. Regis Toronto at [email protected]

If you need any further assistance, please let us know.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International
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Old Jun 30, 2019, 10:01 pm
  #163  
 
Join Date: Mar 2013
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Originally Posted by Marriott Bonvoy Lurker II
You may contact The St. Regis Toronto at [email protected]

If you need any further assistance, please let us know.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International
Awesome thanks!!
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Old Oct 6, 2019, 6:12 pm
  #164  
 
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Anyone have more recent service/upgrade reports from this property? Looks like I'll be staying here for two nights end of month on 350 CAD corp rate, plus some amex offer for 100 USD back. I'm hoping I can get a suite upgrade because I constantly see unbooked suites at this property when checking what's available for same-day booking.
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Old Nov 26, 2019, 5:44 pm
  #165  
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There's an article on StR Toronto (former Trump hotel) in the November (print) issue of the KE inflight entertainment magazine. Pretty pictures. Hotel has 258 rooms of which 124 are suites (minimum 750 sq ft). They also make the odd comment that "the majority of the suites are larger than an average guest room."
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