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Originally Posted by damon88
(Post 31027241)
The Club is a total waste for us as we much prefer dining out or using room service when we travel.
But you articulated something I have always suspected- at a Ritz Carlton the Club guests are “preferred” |
Originally Posted by bhrubin
(Post 31027248)
I know it can happen and I expect it can be true in more places than not. But I don't think that's always true. In Boston, for example, I was treated extremely well. I think Ambassador status ordinarily can preclude that issue--but not in Chicago.
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Originally Posted by phant0m
(Post 31027554)
One data point, during my stay in Boston I called down to the front desk and asked for a late check out as a Gold member after the merge and they wouldn't extend me past 2pm. I went down to the club lounge and they were more than willing to give me a later check out and let us stay in the lounge til our flight left. This was during the polar vortex so we were there til 10pm that night.
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Looks like the Park Hyatt will remain my Chicago hotel of choice, though I do find it rather pricey when I’m only staying for short periods (I once “lived” there a few nights a week on a fantastic negotiated rate). |
Originally Posted by bhrubin
(Post 31027639)
As a Gold, you are not entitled to more than 2 pm. The front desk didn’t do anything wrong. Just because the Club Lounge did doesn’t mean much to me in that instance. Just because I get upgraded to a specialty suite at one hotel doesn’t mean another hotel isn’t treating me better. |
Wife is a Titanium Elite. When booking a standard room on points, what sort of upgrade should be expected?
Perhaps more importantly, does this property give lounge access in this situation even though it appears to not be a guaranteed benefit for PE or TE? Thanks. |
Originally Posted by jmd001
(Post 31131676)
Wife is a Titanium Elite. When booking a standard room on points, what sort of upgrade should be expected?
Perhaps more importantly, does this property give lounge access in this situation even though it appears to not be a guaranteed benefit for PE or TE? Thanks. As always with Ritz-Carlton, there is no elite status entitlement for Club lounge access: you either pay for it or not. Period. It’s worth noting that RC Clubs usually are much nicer than the regular lounges offered elsewhere as an elite/Platinum benefit, so its not exactly comparable. |
Originally Posted by jmd001
(Post 31131676)
Wife is a Titanium Elite. When booking a standard room on points, what sort of upgrade should be expected?
Perhaps more importantly, does this property give lounge access in this situation even though it appears to not be a guaranteed benefit for PE or TE? Thanks. |
Originally Posted by phant0m
(Post 31134668)
I will say that the food offerings at the RC Chicago Club Lounge is really subpar to every other Club Lounge I've been too.
I would put Aruba and New Orleans near the top and Grand Cayman and South Beach toward to the bottom. For GC, it was mostly because they were very strict about not letting food or drinks leave the Club (this was 2015). Taking a water or two at the end of the night or down to the beach is not unreasonable. For South Beach, the food offerings were very limited and the food sat out for a long time under heat laps so meat was very dry if you weren't at dinner at the start of service. |
Originally Posted by sig05
(Post 31139882)
For GC, it was mostly because they were very strict about not letting food or drinks leave the Club (this was 2015). T.
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Originally Posted by DrivingRain
(Post 31140192)
Wow, thanks for the tip. That would be enough reason for me to book away from RC Grand Cayman. If I cant take a couple glasses of champagne and a little bite back to the room pre-dinner while getting dressed or coffee and some nibbles when I first wake up then the Club loses a significant amount of value to me.
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Originally Posted by sig05
(Post 31139882)
Have you been back since the complete renovation of the Club, which opened early Feb? I've been here a few times, and I will say the offerings were better this time than in the past, but I wouldn't rank it as subpar based on my experiences - I know, YMMV.
I would put Aruba and New Orleans near the top and Grand Cayman and South Beach toward to the bottom. For GC, it was mostly because they were very strict about not letting food or drinks leave the Club (this was 2015). Taking a water or two at the end of the night or down to the beach is not unreasonable. For South Beach, the food offerings were very limited and the food sat out for a long time under heat laps so meat was very dry if you weren't at dinner at the start of service. We have a stay at the RC in Chicago coming up but with so many other options we are not doing the club. It has been several years since we stayed there so i am anxious to see how the property has changed, it was still a FS during our last visit. I really like the Peninsula so we will see how the RC stacks up now. |
Originally Posted by m.photog
(Post 31175017)
We have a stay at the RC in Chicago coming up but with so many other options we are not doing the club. It has been several years since we stayed there so i am anxious to see how the property has changed, it was still a FS during our last visit. I really like the Peninsula so we will see how the RC stacks up now.
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Originally Posted by bhrubin
(Post 31175022)
Take it from me: stay at the Peninsula. |
Originally Posted by m.photog
(Post 31175068)
I have two free night certs that are about to expire or we probably would be headed to the Peninsula. I will report on my findings. ;)
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