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-   -   Sheraton Tribeca New York [Master Thread] (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1142612-sheraton-tribeca-new-york-master-thread.html)

SensFan Oct 31, 2010 11:13 am

Sheraton Tribeca New York [Master Thread]
 
I just completed a one night stay at the Sheraton Tribeca. Overall it was a good stay. The staff were all very friendly. I didn't have the chance to explore the whole property but here are my thoughts on what I did see.

Location - About a block from the Canal St subway station (ACE lines). I liked the location because it was a nice starting point to walking to Brooklyn for some pizza and then an easy subway ride back.

Checkin - I was given a small gift box with two chocolates as a welcome gift in addition to my platinum amenity. I was initially upgraded to a deluxe room but was given a suite upon request.

The agent mentioned that it was a studio suite and not a true suite. I don't know if there are any true suites.

Room - The room does not waste very much space. It is an L shaped room. You walk in and the bathroom is on your left and then on the right there is a small table and a sitting area all the way to the windows with a couch and a couple of chairs. On the left past the bathroom is the bed. There is a desk in front of the window which is also where the TV is located.

The TV is awkwardly placed. If you are lying in bed you have to look to the left to watch it. If you are in the sitting area it is very far away. It also doesn't swivel which would make it more useful if you are in the sitting area.

There was a basket filled with chips and Coke that was meant for the previous guest but I enjoyed it anyway. Apparently this is one of the few SPG properties in NYC that serves Coke.

If you like to unpack your bags then this isn't the place for you. There is a closet over by the bed but I didn't notice a dresser with drawers anywhere which is too bad.

Bathroom - The bathroom is not that big. There is a good sized vanity with one sink (quite a bit of counter space), a toilet and a large shower stall. The shower had good pressure.

Amenities were as follows: shampoo, conditioner, shower gel, loofa, body lotion and shaving cream.

Club lounge - The lounge is very nice. I was there on a weekend and thought it would be closed but luckily it was open. There is an outdoor deck that is really the standout feature of the lounge. There are great views of midtown from the deck.

They serve hors d'oeuvres in the evening and breakfast in the morning. I didn't have a look at the evening fare but the breakfast was a pretty good spread. There was your standard continental fare along with eggs, sausage, bacon, home fries and some other hot mush (probably oatmeal).

Checkout - I couldn't find an option for video checkout so I had to checkout at the front desk. Again, the agent was very friendly.

Glitches - There were a couple very small glitches with my stay that will get ironed out as time goes on. My key card did not work on the club lounge door so I had to be let in by the attendant. The second one was that the folio did not know that I was an SPG member. I was told at checkout that it was a glitch and that my number was there.

Overall - The hotel is very nice and provides a good alternative to the hustle and bustle of other parts of town. The staff is very friendly and helpful and will do whatever they can to make you enjoy your stay.

leonard016 Dec 1, 2010 9:18 am

Thanks for the review! This is one of the new opened SPG properties in NY that I am interested.

FatManInNYC Dec 3, 2010 2:14 pm

[QUOTE=SensFan;15047387]I just completed a one night stay at the Sheraton Tribeca. ...QUOTE]

Excellent review, SensFan, I'm wrapping up a five-night stay here and most every sentence written above mirrors my experience, including the delayed upgrade to a studio suite, the key-card problems and the appreciation of the great view from the lounge.

No chip basket left behind, and no welcome chocolates ...

I would add: if this weren't NYC, this would be a Cat 3, akin to a nice Courtyard by Marriott or a Four Points by Sheraton in Asia.

But, it is NYC and it can get the rates that sustain a cat 5 rating, so ...

Safe Travels.

ETA: The TV in my room is on a swivel, so as to watch it directly from the bed and then from the couch. Perhaps someone is lurking? :)

Lounge patio view of Midtown

http://farm6.static.flickr.com/5005/...87f4e55d_z.jpg

hotelfanatic Dec 14, 2010 9:40 pm


Originally Posted by FatManInNYC (Post 15375848)

Nice picture! I noticed the building with the needle (left of the Empire SB) was blue last night. Looked really nice.

I just wanted to add if you are a light sleeper, do not stay on the club lounge floor as the doors are always opening and closing. Also, do not stay in a room facing east towards Canal. Is just way too noisy. I would ask for one facing south (directly at the building next door).

As mentioned above, breakfast is better than most US base sheraton lounges. Evening fare was ok. You can always go to Chinatown or little Italy up the street for a meal.

NDDomer86 Dec 14, 2010 10:26 pm


Originally Posted by hotelfanatic (Post 15452245)
Nice picture! I noticed the building with the needle (left of the Empire SB) was blue last night. Looked really nice.

This building is One Bryant Park, the new Bank of America tower.

john11111111111 Dec 15, 2010 10:39 am

Is it right next to DeNiro?

tjk1976 Dec 15, 2010 11:58 am

I spent two nights here in early December and was pleased on all fronts. True to Sheraton standards, it was clean with courteous staff and I received an automatic Plat upgrade to a view room on a high floor. They also worked hard to find a vacant suite for me on the second night, but to no avail. The Club Lounge is decent, if on the expensive side (I found drinks were cheaper in the lobby lounge). Being a brand new Sheraton, the property has the most current brand design scheme (Microsoft Link centre in the lobby, etc.). My only gripe, and it is by no means a failure of the hotel, is the seedy area that the hotel is located in.

AndrewT84 Dec 15, 2010 12:16 pm

I never really considered the Sheraton Tribeca...just because I'm used to being near the HK area for friends, shows, etc. But after reading a few of these comments and seeing how close it really is to the ACE, I think I'll give it a try in the future if the price is a bit less than the Westin/W/LPM/etc.

sapguy Dec 16, 2010 5:53 am


Originally Posted by tjk1976 (Post 15455730)
My only gripe, and it is by no means a failure of the hotel, is the seedy area that the hotel is located in.

While Canal Street, aka Chinatown and Little Italy, would be a bit seedy, it's not that bad.

I'm trying to decide between this Sheraton Tribeca and the Sheraton Brooklyn at MetroTech Center. Which one should I choose?

KENNECTED Dec 16, 2010 5:56 am


Originally Posted by tjk1976 (Post 15455730)
I spent two nights here in early December and was pleased on all fronts. True to Sheraton standards, it was clean with courteous staff and I received an automatic Plat upgrade to a view room on a high floor. They also worked hard to find a vacant suite for me on the second night, but to no avail. The Club Lounge is decent, if on the expensive side (I found drinks were cheaper in the lobby lounge). Being a brand new Sheraton, the property has the most current brand design scheme (Microsoft Link centre in the lobby, etc.). My only gripe, and it is by no means a failure of the hotel, is the seedy area that the hotel is located in.

Seedy? Dude this is NYC, not the 'burbs.

Urban cities are made up of various neighborhoods, many ethnic. That is the appeal of the big city, it's not white washed with tacky McMansions!

tjk1976 Dec 16, 2010 12:33 pm


Originally Posted by Cheap Elite (Post 15460683)
Seedy? Dude this is NYC, not the 'burbs.

Urban cities are made up of various neighborhoods, many ethnic. That is the appeal of the big city, it's not white washed with tacky McMansions!

Oh, Cheap Elite, when will I learn to be more specific? :p Seedy compared to other *wood offerings in Manhattan such as the Parker. Really, you don't think Canal Street is seedy? :D

KENNECTED Dec 16, 2010 12:47 pm


Originally Posted by tjk1976 (Post 15463009)
Oh, Cheap Elite, when will I learn to be more specific? :p Seedy compared to other *wood offerings in Manhattan such as the Parker. Really, you don't think Canal Street is seedy? :D

No I love the grit of big city neighborhoods! It's called character. I love it!

I can't imagine what you would think of Manhattan before it was mall-ified. Or the old Times Square before it was disney-fied!

tjk1976 Dec 16, 2010 1:41 pm


Originally Posted by Cheap Elite (Post 15463106)
No I love the grit of big city neighborhoods! It's called character. I love it!

I can't imagine what you would think of Manhattan before it was mall-ified. Or the old Times Square before it was disney-fied!

I suppose to some, pan handlers, people selling fake designer wear from tables on the sidewalk, and people getting arrested constitutes character, to others, it's just seedy. ;)

sciguy0504 Dec 16, 2010 3:26 pm

There are few, if any, places in Manhattan I would call seedy or feel unsafe.

sapguy Dec 16, 2010 4:46 pm


Originally Posted by sciguy0504 (Post 15464259)
There are few, if any, places in Manhattan I would call seedy or feel unsafe.

Agree completely!

Manhattan is not to be confused with Rio and the favelas :D

aussieinsf Dec 16, 2010 10:07 pm

Stayed her last weekend for two nights. Nicely laid out rooms. Reasonable size for Manhattan.

Three downsides:
Refused SPG Plat upgrade despite showing suites for sale and being called on it.
Extremely large gap at the bottom of the doors leading to little sound proofing from corridor noise and curtains that let in a lot of light and cannot be made to black out the room.
Extremely loud door closing - exacerbated by the point above.

Otherwise, friendly and really enjoyed the location.

HOTguy Dec 17, 2010 11:15 am


Originally Posted by tjk1976 (Post 15463507)
I suppose to some, pan handlers, people selling fake designer wear from tables on the sidewalk, and people getting arrested constitutes character, to others, it's just seedy. ;)

In midtown the panhandlers wear suits and the fake designer wear is replaced with fake investments and the arrests occur just as often.

New York is New York. It's the seediest place on the earth, but the most incredible, and Canal Street is no different than 57th.

tjk1976 Dec 17, 2010 1:17 pm


Originally Posted by HOTguy (Post 15469165)
New York is New York. It's the seediest place on the earth, but the most incredible, and Canal Street is no different than 57th.

I respectfully beg to differ. Parts of New York are much seedier than other parts. Anyway, my point was simply that I found the Canal Street location of the Sheraton Tribeca to be less than optimal and, while you're certainly entitled to your opinion, I suspect at least some other guests would agree. ;)

sapguy Dec 17, 2010 1:40 pm


Originally Posted by tjk1976 (Post 15469964)
I respectfully beg to differ. Parts of New York are much seedier than other parts. Anyway, my point was simply that I found the Canal Street location of the Sheraton Tribeca to be less than optimal and, while you're certainly entitled to your opinion, I suspect at least some other guests would agree. ;)

Clearly NYC is not for you, my man. Canal Street is not any seedier than other part of Manhattan, and it is quite safe with lots of police presence everywhere.

In fact, I would argue that NYC today is a pretty safe place to be, compared to many large cities in the world.

tjk1976 Dec 17, 2010 1:58 pm


Originally Posted by sapguy (Post 15470112)
Clearly NYC is not for you, my man. Canal Street is not any seedier than other part of Manhattan, and it is quite safe with lots of police presence everywhere.

In fact, I would argue that NYC today is a pretty safe place to be, compared to many large cities in the world.

OMG. Who said anyting about it being unsafe? I can't believe all of this discussion over an innocent statement that Canal Street is seedy. Seedy means shabby, run down, NOT unsafe. I love NYC (including Canal Street) but, no offence, anyone who believes Canal street is no seedier than, say 56th Street where the Parker is, is either blind or nuts. :D

tjk1976 Dec 17, 2010 2:03 pm


Originally Posted by aussieinsf (Post 15466118)
...downsides:
Refused SPG Plat upgrade despite showing suites for sale and being called on .

That's unfortunate. It must depend on which desk attendant you get. :(

hotelfanatic Dec 17, 2010 7:43 pm


Originally Posted by sapguy (Post 15460673)
I'm trying to decide between this Sheraton Tribeca and the Sheraton Brooklyn at MetroTech Center. Which one should I choose?

I like both.

Tribeca: Nice lounge and breath taking terrace view (always ask for the quiet room). Close to all those seedy places like Ctown where you can get a good meal for cheap. Also close to SoHo shopping (real and expensive stuff). Easy to catch the subway.

Here is a write up about the surrounding area:
http://www.nytimes.com/2010/12/05/re...tribeca&st=cse

Brooklyn: Also very nice property but not much to do around the area. I find the surrounding area to be scary for out of town visitors. I am ok w/ it but it does get dark and quiet after 7 PM. Once Spring/Summer comes around, it will be nice to walk to the Brooklyn Bridge and eat at Grimaldi's. One more point - this typically have cheaper rates that the Tri.

sapguy Dec 18, 2010 5:29 am


Originally Posted by hotelfanatic (Post 15472018)
I like both.

Tribeca: Nice lounge and breath taking terrace view (always ask for the quiet room). Close to all those seedy places like Ctown where you can get a good meal for cheap. Also close to SoHo shopping (real and expensive stuff). Easy to catch the subway.

Here is a write up about the surrounding area:
http://www.nytimes.com/2010/12/05/re...tribeca&st=cse

Brooklyn: Also very nice property but not much to do around the area. I find the surrounding area to be scary for out of town visitors. I am ok w/ it but it does get dark and quiet after 7 PM. Once Spring/Summer comes around, it will be nice to walk to the Brooklyn Bridge and eat at Grimaldi's. One more point - this typically have cheaper rates that the Tri.

Thanks for the NYTimes link, and I LOVE NYC.

I ended up choosing the Brooklyn for my FWN since the TriBeCa is sold out.

KENNECTED Dec 18, 2010 6:59 am


Originally Posted by aussieinsf (Post 15466118)
Stayed her last weekend for two nights. Nicely laid out rooms. Reasonable size for Manhattan.

Three downsides:
Refused SPG Plat upgrade despite showing suites for sale and being called on it.
Extremely large gap at the bottom of the doors leading to little sound proofing from corridor noise and curtains that let in a lot of light and cannot be made to black out the room.
Extremely loud door closing - exacerbated by the point above.

Otherwise, friendly and really enjoyed the location.

I have to ask and I've said this many times before, just because a property is showing a suite, that doesn't mean it'a select standard suite.

Also there is NO WAY to tell the category of a suite online. So how do you know if the suites shown were Select Standard Suites?

Just because a property shows suites available that doesn't mean they are available for a Platinum members entire stay. If a property has X number of select standard suites and they are all filled a property is not obligated to upgrade a person into a suite in a higher category.

I may not agree with the above, but if a property had fulfilled the requirement of the platinum published benefits, then it is what it is.

abraxis Jan 11, 2011 2:15 pm

Is this a new hotel or a rebranded one? Was this a Holiday Inn before?

mlasser Jan 18, 2011 1:47 am

I'm with the detractors of this hotel. I too don't like the location. It's a total ghost town at night. A blue heaven bar and some 24 hour stores are about all that's open within a few blocks after 8 PM. Not even a decent gray water hot dog to be found nearby at night.

To qualify, I do love the city and seedy is great when it's fun seedy. I love Chelsea, the Meatpacking district, Soho, Tribeca proper, the Lower East Side, East Village and Greenwich Village, Upper East and West Sides, Murray Hill, Hells Kitchen, heck even Flushing and Morningside Heights on occasion. I don't love Times Square or Canal St. Any neighborhood that has store after store after store selling I Love NY and NYPD t-shirts is not my idea of "good" NY. My favorite Starwoods were the Tuscany and Court for neighborhood and hotel quality. I loved that neighborhood. Don't love the 4pts in Chelsea but do like the location. Still not sure where my regular place will be in 2011.

As a plat at Tribeca I got a room so small I had to stand in the bathroom to open the ironing board in the entryway. Room was smaller than the smallest I encountered at W Lex or 4pts Chelsea. When I canceled the second night to move uptown, the GM magically produced a suite. I hate that nonsense.

HOTguy Jan 25, 2011 2:45 pm

This is a ground-up new development.

CP@YOW Feb 19, 2011 4:29 pm

Skimpy in the evening
 
The only food in the club lounge tonight was mini-quiche. :td: (Not just the only hot food -- the only food of any kind). I would rather they didn't have a club lounge at all so as not to create expectations.

thebutlerdidit Feb 19, 2011 5:50 pm


Originally Posted by CP@YOW (Post 15896067)
The only food in the club lounge tonight was mini-quiche. :td: (Not just the only hot food -- the only food of any kind). I would rather they didn't have a club lounge at all so as not to create expectations.

Too bad. I had a terrific breakfast in the lounge last week!

CP@YOW Feb 20, 2011 11:39 am


Originally Posted by thebutlerdidit (Post 15896369)
Too bad. I had a terrific breakfast in the lounge last week!

To be fair, the breakfast in the lounge this morning was above average, including a hot egg dish (which seemed to be made in-house, unlike the Costco-purchased quiche last night) and bacon and sausages.

If they are willing to put on a good spread for breakfast, I don't know why they neglect the evening. It seems they should close the lounge and give breakfast coupons instead, rather than giving the expectation of proper evening service.

normandy7 Feb 28, 2011 11:50 am

Just made a reservation here for the last week of May for my father and myself. It will be our first time to NY. How good is the location for first timers to the city trying to take in all the main attractions? We hope to utilize the subway as much as possible.

KENNECTED Feb 28, 2011 12:39 pm


Originally Posted by normandy7 (Post 15948141)
Just made a reservation here for the last week of May for my father and myself. It will be our first time to NY. How good is the location for first timers to the city trying to take in all the main attractions? We hope to utilize the subway as much as possible.

If you're going to use the subway, you can be (almost) anywhere in Manhattan and hit all the "must see" attractions.

It's on Canal Street and practically on top of the A/C/E subway station. Canal street is a local stop for most subway lines and the hotel is within a 5 minute walk to every line with exception to the Sixth Avenue line.

You'll be fine.

sapguy Feb 28, 2011 4:45 pm


Originally Posted by normandy7
Just made a reservation here for the last week of May for my father and myself. It will be our first time to NY. How good is the location for first timers to the city trying to take in all the main attractions? We hope to utilize the subway as much as possible.



Originally Posted by KENNECTED (Post 15948504)
If you're going to use the subway, you can be (almost) anywhere in Manhattan and hit all the "must see" attractions.

It's on Canal Street and practically on top of the A/C/E subway station. Canal street is a local stop for most subway lines and the hotel is within a 5 minute walk to every line with exception to the Sixth Avenue line.

You'll be fine.

You are literally at the edge of Chinatown and Little Italy, 2 must-see places in Manhattan. Awesome food too ^ :D

Bonecrusher Feb 28, 2011 4:49 pm


Originally Posted by sapguy (Post 15949990)
You are literally at the edge of Chinatown and Little Italy, 2 must-see places in Manhattan. Awesome food too ^ :D

+1

The best food in the city!^^^

onfillmore Feb 28, 2011 5:19 pm


Originally Posted by Bonecrusher (Post 15950008)
+1

The best food in the city!^^^

I keep telling people that there is no decent food above 59th St.

KENNECTED Feb 28, 2011 8:10 pm


Originally Posted by onfillmore (Post 15950172)
I keep telling people that there is no decent food above 59th St.


Really??? :confused: I hope that was a joke.

onfillmore Feb 28, 2011 8:26 pm


Originally Posted by KENNECTED (Post 15951020)

Really??? :confused: I hope that was a joke.

Sorry, my apologies....its 58th St (Tao) where it ends:D:D

I eat regularly when in NYC at Hale & Hearty which is good but theres no way I would venture up to 125th to eat:confused::confused:

Sorry: There is a Starbucks on 125th I have been to...nothing else

brahms77 Feb 28, 2011 11:10 pm

Are there any decent paring nearby? I plan to arrive late ~10PM and leave from the hotel relatively early at 7AM. Are there street parking near by the hotel?

Out of my Element Mar 1, 2011 6:38 am

I use this site for NYC Parking

http://autoclub.centralparking.com/New-York.html

There are other, similar sites out there

normandy7 Mar 1, 2011 8:12 am

FYI, Sheraton Tribeca is now a category 4, no longer a 5. Just saved some starpoints and cash.


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