Sheraton BWI (Baltimore) [Master thread]
 

I have been coming to this forum for a long time and have received some of the best travel advice, promotions and what not. Today I am joining the forum as I wanted to post my experience with the Sheraton at the BWI airport.

I stay regularly at this hotel. In the last 1 month, the owners decided to completely revamp everything. First they got a new General Manager and now this new GM has fired half the existing staff (at all levels) and is hiring new ones. Just last week, he fired the Assistant GM. Funny thing is that yesterday he fired the Cook at the Restaurant and the Bartender ended up cooking the Chicken Wings for me. This hotel used to be very friendly under the previous managers. Everyone was kind of nice and you felt at home. I don't feel the same anymore. Has anyone else noticed any change?

An advice to anybody planning to stay at this hotel: Use your points. This is a Category 2 hotel and it is 100 times better than the Four Points BWI which is Category 3. For 4000 Points you can get a nice room and if you are Platinum, the Sheraton BWI will upgrade you to a very nice Suite.

The Four Points BWI is one of the worst Sheraton Hotels I have ever stayed in my 10 yrs of Consulting life. The Passageways are dimly lit and are at the most 7 ft in height. The rooms are small and dingy and if you decide to use Priceline for a hotel room in the BWI area, you can get this hotel anyday for 50$/Night and it is categorized as a 2.5* hotel by Priceline. I wrote an email to Priceline asking them to downgrade it to a 1*. I haven't heard back. The Food at this restaurant is excellent though.

At the Four Points? Or cooked by the bartender at the Sheraton?

OB --

I have a stay there tomorrow, as as matter of fact. I assume you are Platinum, so how is the lounge in the evening and morning? With the changes you speak of, have they cut back on their lounge offerings?

Thanks,

NJ

I meant the Food at the Four Points is excellent. You should try the Crab Cakes there ... They are as good as the G&M ones.

I just replied to your PM

Why not just stay at the much nicer Westin BWI next door?

or up the street at the aloft ... I haven't stayed at either the Sheraton or Westin ... anyone have a good negotiated rate there? I could really go for the Westin and the 500 extra points daily for making my bed and not demanding 2 new towels each day.

I could not find a Master Thread on this property so figured I would ask here. Does anyone have any recent experience here? Are breakfast and appetizer vouchers still offered on the weekends for Platinums?

Nice stay
 

I stayed at the Sheraton BWI a couple nights ago (the one next to the Westin, not the old Four Points). Very nice property. Got upgraded as a Gold -- imagine my surprise! -- to the club level. In the lounge there was a hot breakfast served buffet style in the morning. Not sure how this compares to other club lounges seeing as I rarely get upgrades. Rooms were spacious, and I particularly liked the massive desk, which spanned the entire wall underneath the window. Happy to answer any questions, though I was only there for about 10 hours all told so didn't really have time to enjoy the place beyond that.

Rate was $79 + taxes, hard to beat that.

ICK......
 

I'm staying her now for 3 nights. If it wasn't for the triple points promotion that's going on, I would have moved to the Westin next door!

A few "cons":
Hotel is not very close to BWI, and don't set your GPS from the Rental Car lot, it takes you through a forest and some "iffy" areas to get you to the hotel......you'll swear you're lost!

At check-in, clerk didn't ask what Platinum ammenity I wanted. Also announced loudly that I was on the 6th floor, when there were people standing very close behind me.....hate that, gives me the creeps when they announce where you're staying.

Room: 2 very large beetles climbing the walls....
No bathtub.....only a shower

Room Service: Limited, non-healthy food menu. And, they called me back to say they didn't have any CHARDONNAY, only White Zinfandel. You've got to be kidding me!!!????? How does a bar/resturaunt run out of Chardonnay? Unforgiveable..........

General Impression: No wonder there were bugs in my room, when I came back today there were stacks of room service trays from breakfast, dinner last night and gawd knows when stacked in the hallway. Clearly the maids had removed them from the rooms, but no one else had bothered to come up and retrieve them.

Internet service......it was spotty yesterday, and a little better today.

I am a loyal Platinum, but this hotel just seems to be barely scrapping by. More like a "good" 4 Points than a Sheraton.

When I read your review on Tripadvisor I thought all your comments were ridiculous except announcing what floor you would be on and the part about the beetles -- and I still do.

Fortunately, you are in the distinct minority when it comes to this hotel both here and on Tripadvisor. :rolleyes:

ICK part 2
 

Just killed another beetle in my room......can't wait to check out.

The horror! You can use a nice glass of Chardonnay. Ooops, only Zin. The horror!

While it has been 6 months or so, I greatly prefer this property over the Westin. While the Westin is nicer looking, the Sheraton has suites, upgrades and I loved the lounge at the Sheraton.

The Westin has no suites, rooms are so so and the lounge is adequate.

The aloft, sorry, I graduated college and dont need to stay in a dorm room again. Aloft fails in my eyes.

The beetles must be part of the healthy food menu. High in protein.

I'm thinking of ordering a Diet Coke, but only if they have a '78, since that was a much better year than the more pedestrian '82. Do you know if they carry it?

Mike