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-   -   InComm/Pathward Breakdown DPs (https://www.flyertalk.com/forum/manufactured-spending/2164960-incomm-pathward-breakdown-dps.html)

Sean54 Apr 28, 2025 5:03 pm


Originally Posted by Wonko (Post 37019227)
A few days ago I had a $500 Pathward/InComm BIN 409758 purchased at Safeway fail at one of my usual Sacramento area WMs for a $240 swipe. The register slip didn't show an error code, just the message "DEBIT NOT APPROVED CALL AUTHORIZER", and the CSR told me I couldn't use a gift card without seeing my card. A couple of days later I tried again and the same thing happened, this time the CSR asked me if I was using a credit card and then told me I couldn't use a gift card, again without seeing the card. The same card later worked at another WM and then at a WMNM. So, it appears that this particular WM is coded to reject gebits and the CSR can see that it's a gebit from their side, but it isn't a systemwide update at least yet.

I've had the same thing happening. My regular CSR was on their phone, not even looking what I was swiping. Then looked at their screen and asked if I was using a gift card. I said "no", and they said, "weird", try again. Tried again, same issue. Debit not approved message on their screen. Usually a little paper comes out showing the error message, but not this time. This was a single swipe. Something for sure changed.

spam Apr 28, 2025 7:07 pm

Got a Code 56 rejection last night at WM. Pathward Visa BIN 4358 80, boughat at Ralphs (Kroger affiliate in CA), was loading $480.

When checked online, didn't even show the attempt at WM.

liw5215 Apr 28, 2025 7:41 pm


Originally Posted by spam (Post 37054929)
Got a Code 56 rejection last night at WM. Pathward Visa BIN 4358 80, boughat at Ralphs (Kroger affiliate in CA), was loading $480.

When checked online, didn't even show the attempt at WM.

for 4358 80 (BH network), try something below $450.

liw5215 Apr 28, 2025 7:44 pm


Originally Posted by Sean54 (Post 37054771)
I've had the same thing happening. My regular CSR was on their phone, not even looking what I was swiping. Then looked at their screen and asked if I was using a gift card. I said "no", and they said, "weird", try again. Tried again, same issue. Debit not approved message on their screen. Usually a little paper comes out showing the error message, but not this time. This was a single swipe. Something for sure changed.

I have encountered a lot of ""DEBIT NOT APPROVED CALL AUTHORIZER" when loading the discover since last week. I checked all failed debit cards online, saw that all transactions went through first, then got reversed. don't know what is going on.

spam Apr 29, 2025 1:39 am


Originally Posted by liw5215 (Post 37054969)
for 4358 80 (BH network), try something below $450.

OIC... thanks for the suggestion. Any good DPs on this?
TIA

spam Apr 29, 2025 1:40 am


Originally Posted by liw5215 (Post 37054969)
for 4358 80 (BH network), try something below $450.

OIC. Thanks for the input. Any good DPs on the amount to use?

TIA

liw5215 Apr 29, 2025 6:54 am


Originally Posted by spam (Post 37055408)
OIC. Thanks for the input. Any good DPs on the amount to use?

TIA

try to $200, then $99 if $200 not working. BIN 4358 80 from BHN is pain in a** to liquidate, definitely avoid them.

strummerjones Apr 29, 2025 10:18 pm


Originally Posted by Wonko (Post 37019227)
A few days ago I had a $500 Pathward/InComm BIN 409758 purchased at Safeway fail at one of my usual Sacramento area WMs for a $240 swipe. The register slip didn't show an error code, just the message "DEBIT NOT APPROVED CALL AUTHORIZER", and the CSR told me I couldn't use a gift card without seeing my card. A couple of days later I tried again and the same thing happened, this time the CSR asked me if I was using a credit card and then told me I couldn't use a gift card, again without seeing the card. The same card later worked at another WM and then at a WMNM. So, it appears that this particular WM is coded to reject gebits and the CSR can see that it's a gebit from their side, but it isn't a systemwide update at least yet.

There are a few stores in the LA/OC area where this has happened as well. One has been hardcoded for a couple years, but several others flipped the switch in the last few months, and I’m finding more CSRs requesting to see my cards at otherwise “safe” stores. Just today one asked, read the words “gift card” out loud, then saw my name on the card and let the transaction go forward. Thanks, Uncle Simon :)

Sean54 Apr 30, 2025 10:05 am

Are the MC also getting locked / declined?

radonc1 Apr 30, 2025 11:46 am


Originally Posted by Sean54 (Post 37058338)
Are the MC also getting locked / declined?

I have not seen DPs yet on MCs being locked.

Maybe someone can supply one?

Prometheus77 Apr 30, 2025 11:57 am


Originally Posted by radonc1 (Post 37058583)
I have not seen DPs yet on MCs being locked.

Maybe someone can supply one?

I've had a fair number of the MCGCs from CVS locked. Think it was around 75% of them getting locked and requesting new cards before I threw in the towel on them.

radonc1 May 1, 2025 11:05 am


Originally Posted by Prometheus77 (Post 37058609)
I've had a fair number of the MCGCs from CVS locked. Think it was around 75% of them getting locked and requesting new cards before I threw in the towel on them.

Were they just from CVS? I just recently tried MCGC from Staples for $200 loads at the WM cashier and they worked well.

Prometheus77 May 1, 2025 2:57 pm


Originally Posted by radonc1 (Post 37060581)
Were they just from CVS? I just recently tried MCGC from Staples for $200 loads at the WM cashier and they worked well.

CVS and Shaw's. I never tried the Staples MCGC.

Sean54 May 4, 2025 6:09 pm


Originally Posted by Sean54 (Post 37058338)
Are the MC also getting locked / declined?

Interested in knowing whether $500 MC getting locked.

Sean54 May 6, 2025 6:08 pm


Originally Posted by Wonko (Post 37052707)
I've comfirmed that Pathward/Incomm Visas from Safeway fail and lock on the first swipe for $240 at several WM and WMSCs around me, both at Money Centers and Customer Service. The error code is 57 = Transaction Not Permitted by vendor. As of today they still work okay at WMNMs, and the replacements work for full value at all WMs.

Do Sutton's have the same issue?

williet68 May 18, 2025 5:34 pm


Originally Posted by Sean54 (Post 37066555)
Interested in knowing whether $500 MC getting locked.

The Pathward MCs purchased from Kroger have been working for me lately at Kroger. I only do $479 after buying something for $20. On the other hand, the Pathward Visas purchased from Kroger have been declining as credit cards as of today for me. I was using these a month ago and they worked. The MCs have a chip looking thing on the back of the card that says debit. I have changed the pin on the Visa and will try one more time. If anyone has a work-around this Visa, expound on it please.

williet68 May 18, 2025 5:49 pm


Originally Posted by spam (Post 37054929)
Got a Code 56 rejection last night at WM. Pathward Visa BIN 4358 80, boughat at Ralphs (Kroger affiliate in CA), was loading $480.

When checked online, didn't even show the attempt at WM.

These have been working at Walmart? I know the Suttons I was buying from CVS, but these Pathward Visas from Kroger have been working at WM?

LukFilm May 19, 2025 1:38 pm


Originally Posted by williet68 (Post 37093826)
These have been working at Walmart? I know the Suttons I was buying from CVS, but these Pathward Visas from Kroger have been working at WM?

As long as the issuer is Incomm, there are no issues.

bdwyfan May 19, 2025 1:45 pm


Originally Posted by LukFilm (Post 37095472)
As long as the issuer is Incomm, there are no issues.

Incomm is a processor just like BHN.
Pathward and Sutton are issuers; they're banks.

williet68 May 19, 2025 4:25 pm


Originally Posted by LukFilm (Post 37095472)
As long as the issuer is Incomm, there are no issues.

Unfortunately, it is BHN. The Visas were working and now they do not. The bright side is the Kroger BHN Mastercards are still working for now.

spam May 20, 2025 1:16 am

Hmmm... Kroger Pathward MC with BIN 5113 32 not working at Walmart at Finance Center counter for me. No matter what $ I select. Are they working for anybody else here?

TIA

GranblueF May 20, 2025 7:57 pm


Originally Posted by spam (Post 37096270)
Hmmm... Kroger Pathward MC with BIN 5113 32 not working at Walmart at Finance Center counter for me. No matter what $ I select. Are they working for anybody else here?

TIA

MC has never worked well in Walmart

williet68 May 20, 2025 8:34 pm


Originally Posted by spam (Post 37096270)
Hmmm... Kroger Pathward MC with BIN 5113 32 not working at Walmart at Finance Center counter for me. No matter what $ I select. Are they working for anybody else here?

TIA

They work at Kroger. I do $479. They might do $499. I bought MO today at Kroger. Has anyone done $499 at Kroger?

spam May 21, 2025 12:20 am

Do the Visa work at Walmart finance center terminal?

pancakeman27 May 21, 2025 7:29 am


Originally Posted by williet68 (Post 37098168)
They work at Kroger. I do $479. They might do $499. I bought MO today at Kroger. Has anyone done $499 at Kroger?

I did a $498 yesterday at Kroger with Vanilla serviced by Incomm. With fees it came out to 491.10 and that worked just fine.

pancakeman27 May 21, 2025 3:06 pm

DP: Maybe I didn't read well enough.... most likely. I tried VGC issued by Pathward and it wouldn't go through at WU MO at Albertsons. Any idea for WM? Was going to go there next... but maybe I'll just bite this one and use it for normal spend *cries*. Any other way still available to liquidate?

spam May 21, 2025 8:26 pm

Did you try at WM Finance Center kiosk?

TIA

williet68 May 22, 2025 12:41 am


Originally Posted by pancakeman27 (Post 37099771)
DP: Maybe I didn't read well enough.... most likely. I tried VGC issued by Pathward and it wouldn't go through at WU MO at Albertsons. Any idea for WM? Was going to go there next... but maybe I'll just bite this one and use it for normal spend *cries*. Any other way still available to liquidate?

The Pathward/Incomms work at Walmart. The Pathwards/BHNs do not. I buy mine at Kroger with my Amex Gold. They sell Pathward Visas and Pathward Mastercards. The Visas stopped working at Kroger. The Mastercards are still working at Kroger.

williet68 May 22, 2025 12:43 am


Originally Posted by pancakeman27 (Post 37098869)
I did a $498 yesterday at Kroger with Vanilla serviced by Incomm. With fees it came out to 491.10 and that worked just fine.

The ones I buy at Kroger are BHNs.

spam May 22, 2025 1:43 am

This is great info. How do you identify what cards are Incomm and what are BHN? Based on designs/BINs?

TIA

radonc1 May 22, 2025 6:14 am


Originally Posted by spam (Post 37100506)
This is great info. How do you identify what cards are Incomm and what are BHN? Based on designs/BINs?

TIA

On the back of the card in very very small print is the bank and servicer information.

pancakeman27 May 22, 2025 12:24 pm


Originally Posted by williet68 (Post 37100425)
The Pathward/Incomms work at Walmart. The Pathwards/BHNs do not. I buy mine at Kroger with my Amex Gold. They sell Pathward Visas and Pathward Mastercards. The Visas stopped working at Kroger. The Mastercards are still working at Kroger.

Gotcha. Yeah I have a Pathward/BHN :(. So I guess I need to spend this normally then.

pancakeman27 May 22, 2025 12:25 pm

Just for reference: the Staples VGCs - are those also Pathward/BHN or Pathward/Incomms?

spam May 22, 2025 4:33 pm

Pathward / BHN

soy May 24, 2025 8:14 pm


Originally Posted by pancakeman27 (Post 37101595)
Gotcha. Yeah I have a Pathward/BHN :(. So I guess I need to spend this normally then.

You can use pathward BHN to buy Incomm VGC at WM SCO, of course there are fees but it is another option

williet68 May 24, 2025 11:24 pm

Has anyone tried the BHN MC purchased at Kroger for more that $479 dollars at Kroger?

williet68 May 26, 2025 7:20 pm


Originally Posted by SailorJoe (Post 36329383)
Figured we should have a thread for these as well, since folks have been having problems with them.
My DPs to start us off:
  • All InComm/PW brought at brick and mortar lock up with a fraud lock if I run them for full 500. Have to call CSR for a replacement card. Started around the EOY holiday season 2023.
  • InComm/PW bought at Safeway or CVS gives Debit Not Available at CS for $499 since June 2024. This amount was working before. Works at register for $199/swipe max. Haven't tried $199 at CS/MC
  • Confirmed a new InComm/Metabank card worked at CS for $499, so this seems to be a Pathward issue. Have seen other DPs along similar lines.

Sailor Joe, do you know if the the BHN MC purchased at Kroger works for $499 dollars at Kroger? I know $479 works.

bdwyfan May 26, 2025 8:23 pm

Pathward Reveals New Brand Identity, Following Name Change from MetaBank



https://www.pathward.com/news/pathwa...-change-from-/

benny08 May 29, 2025 3:19 pm

Pathward/Incomm Visa always works for me at WM. Just don’t swipe more than 3 cards at the same register at once. Once a card is locked, the only recourse is replacement.
Pathward/BHN Visa everywhere card works at WM but some weird limit depending on the day or time I haven’t figure it out yet. These cards don’t get “lock up” so you can try again at another time.

I avoid MC no matter the issuer or processor. They are just trouble.

radonc1 May 29, 2025 5:03 pm


Originally Posted by benny08 (Post 37115519)
Pathward/Incomm Visa always works for me at WM. Just don’t swipe more than 3 cards at the same register at once. Once a card is locked, the only recourse is replacement.
Pathward/BHN Visa everywhere card works at WM but some weird limit depending on the day or time I haven’t figure it out yet. These cards don’t get “lock up” so you can try again at another time.

I avoid MC no matter the issuer or processor. They are just trouble.

I did try a single Staples $200 MC for a load to One card at cashier at WM and it worked fine.
However, this is a single DP using one card for one load at the cashier. ;)


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