Jan 27, 2019, 8:39 am
Last edit by: ChrisFlyer66
This thread is a continuation of the following discussion: https://www.flyertalk.com/forum/manufactured-spending/1737248-kroger-master-thread-2016-onwards-26.html
Kroger master thread (2019 onwards)
Oct 25, 2019, 9:14 pm
#151
Join Date: Aug 2019
Posts: 19
Would be interested if all of the “see card issuer” problems are Kroger/affiliates are MCGC? Or does anyone have an example of a VGC example of the same issue?
I will try VGC at some point after I get my money recovered from the two MCGC that had an issue this passed week, but wondered if anyone has had issues.
I will try VGC at some point after I get my money recovered from the two MCGC that had an issue this passed week, but wondered if anyone has had issues.
Oct 26, 2019, 8:35 pm
#152
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,550
I had never done business at Kroger before. (There are none where I live.) This week I bought one MO at a Smith's in Las Vegas, and two at a Kroger in Louisville, using Metabank cards bought at a Simon Mall. No problems at all.
Oct 26, 2019, 9:10 pm
#153
Join Date: Oct 2013
Posts: 1,322
My Kroger experience: Got declined card with debit on two MCGC acquired from Staples. “Rescued” transaction with Simon VGC, went through fine. In same boat with others awaiting reversal on the MCGC debits.
Oct 27, 2019, 9:53 am
#154
Join Date: Oct 2019
Posts: 1
Anyone has DP on the VGC bought from GCM instead of MCGC from Staple ? Try to meet the sign up bonus of my Citi AA
Oct 27, 2019, 3:25 pm
#155
Join Date: Apr 2012
Posts: 213
it was a $500 card and it loaded the full $500. I never recall the “partial amount” message before.
Oct 27, 2019, 6:21 pm
#156
Join Date: Sep 2019
Posts: 5
2/3 of my FD loads from yesterday said approved for partial amount, but they all went through fine.
Oct 28, 2019, 11:39 am
#159
Join Date: Oct 2013
Posts: 1,322
For those who had MCGCs debited by Kroger but not credited to the MO purchase --
1. Anyone taken any action yet, contacting either Kroger or card issuer?
2. For those who used a Meta/Blackhawk card, what is showing up in the transaction detail, esp. what's showing in the "settlement amount" field?
3. For those whose card was "declined" at POS but completed the transaction with another card, what's on the register tape, i.e,. does the MC L4 show as declined?
1. Anyone taken any action yet, contacting either Kroger or card issuer?
2. For those who used a Meta/Blackhawk card, what is showing up in the transaction detail, esp. what's showing in the "settlement amount" field?
3. For those whose card was "declined" at POS but completed the transaction with another card, what's on the register tape, i.e,. does the MC L4 show as declined?
Oct 28, 2019, 11:52 am
#160
Join Date: Apr 2012
Posts: 213
For those who had MCGCs debited by Kroger but not credited to the MO purchase --
1. Anyone taken any action yet, contacting either Kroger or card issuer?
2. For those who used a Meta/Blackhawk card, what is showing up in the transaction detail, esp. what's showing in the "settlement amount" field?
3. For those whose card was "declined" at POS but completed the transaction with another card, what's on the register tape, i.e,. does the MC L4 show as declined?
1. Anyone taken any action yet, contacting either Kroger or card issuer?
2. For those who used a Meta/Blackhawk card, what is showing up in the transaction detail, esp. what's showing in the "settlement amount" field?
3. For those whose card was "declined" at POS but completed the transaction with another card, what's on the register tape, i.e,. does the MC L4 show as declined?
Oct 28, 2019, 11:54 am
#161
Join Date: Feb 2015
Posts: 595
4x fuel points on GCs/VGCs this weekend with digital coupon.
Oct 28, 2019, 12:46 pm
#162
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
Who issues these MC that are having problems - US or Meta?
Oct 29, 2019, 9:36 am
#164
Join Date: Feb 2014
Posts: 252
So after MCGC worked on 10/22, cards were declined on 10/28. Funds were also debited and now GC is blocked because I checked balance too many times. LOL.
The first cards that didn't work were never debited so that is a new change that they are now debited.
They are meta cards from GC.com. I have some VGC from GC.com that I'm going to try today.
The first cards that didn't work were never debited so that is a new change that they are now debited.
They are meta cards from GC.com. I have some VGC from GC.com that I'm going to try today.
Last edited by Dsnow0819; Oct 29, 2019 at 9:43 am
Oct 29, 2019, 11:20 am
#165
Join Date: Oct 2019
Posts: 2
I have had multiple issues at Kroger. It seems that, at my local one at least, you can do 4 swipes before I get a decline with a Metabank MCGC decline that drains the funds. I'm at 6 days since I had 3 decline that also withdrew funds. I had an additional incident today. I'll keep you posted. I plan on calling Metabank at 7 business days to see what the next steps are if the funds don't return. A good reminder for you all to hang on to all paperwork and receipts (or at least take a picture!).