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Originally Posted by 0bsidian
(Post 26632226)
Not that it's of much significance, but I just found it interesting that Jean-Michel Gathy's firm website confirms they are working on the MO Bali:
http://www.denniston.com.my/webpagev2/projects.html It's also apparent that putting that sort of project on a contractors website makes them look really, really good.;) |
On my last visit to the MO DC, i stayed in a club room with access to the Club lounge. However I had to check-in/out in the main lobby and wait about 5 minutes, but according to their website I should have done that in the Club lounge. Should I complain?
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Originally Posted by GodAtum
(Post 29236554)
On my last visit to the MO DC, i stayed in a club room with access to the Club lounge. However I had to check-in/out in the main lobby and wait about 5 minutes, but according to their website I should have done that in the Club lounge. Should I complain?
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Originally Posted by GodAtum
(Post 29236554)
On my last visit to the MO DC, i stayed in a club room with access to the Club lounge. However I had to check-in/out in the main lobby and wait about 5 minutes, but according to their website I should have done that in the Club lounge. Should I complain?
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Originally Posted by callmedtop
(Post 29236879)
LOL, really? Pick your battles. |
Originally Posted by GodAtum
(Post 29236554)
On my last visit to the MO DC, i stayed in a club room with access to the Club lounge. However I had to check-in/out in the main lobby and wait about 5 minutes, but according to their website I should have done that in the Club lounge. Should I complain?
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Originally Posted by GodAtum
(Post 29236554)
On my last visit to the MO DC, i stayed in a club room with access to the Club lounge. However I had to check-in/out in the main lobby and wait about 5 minutes, but according to their website I should have done that in the Club lounge. Should I complain?
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Originally Posted by Cityflyer10
(Post 29237350)
Of mixed feelings about things like this. While in the grand scheme of things 5 minutes of waiting isn’t a big deal, it is a bit of a pet peeve of mine when I have to wait at a front desk for service in a 5* hotel. Queuing is hardly the epitome of luxury It could be that the club lounge was closed at tge time of arrival, or that the hotel though that check in at the front desk would be faster than going to the club lounge, which may have been busy already with other guests. But, I totally think the guest should be refunded for the stay. And perhaps comped suite stays in Bangkok, Hong Kong, Tokyo, and Paris inclusive of full board as a gesture of goodwill! |
Lots of vitriol seems to be pointed re: Club lounge check in.... but in general I've always found Club Lounge check in to be a waste, unless someone manages to intercept me before I come close to the front desk... many times I've waited online at the front desk and when I got to the desk they've said "oh let us check you in in the lounge"... I always decline as I'm already perfectly positioned for checkin....
FDW |
Just had one of my worse luxury hotel experiences in MO HK (which put a dent to an otherwise fantastic 2.5 week trip). Done with this brand for a while.
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Originally Posted by Zephyrous
(Post 29238615)
Just had one of my worse luxury hotel experiences in MO HK (which put a dent to an otherwise fantastic 2.5 week trip). Done with this brand for a while.
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Originally Posted by Zephyrous
(Post 29238615)
Just had one of my worse luxury hotel experiences in MO HK (which put a dent to an otherwise fantastic 2.5 week trip). Done with this brand for a while.
Oh dear , what happened ? They had to do some recovery last month when we stayed , eventually they gave as 2 suites to occupy . Strange situation as we are usually in a particular suite .. We had come from TUH after “ lunch “ / late afternoon , so they had had ample time to sort things . Had even popped by the day before , so they were rather surprised as we had not checked in ;) Was just about to email them about another stay . Also , for MOBKK this month . There are no club floors for these 2 MOs . |
Originally Posted by Zephyrous
(Post 29238615)
Just had one of my worse luxury hotel experiences in MO HK (which put a dent to an otherwise fantastic 2.5 week trip). Done with this brand for a while.
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Lousy food and mediocre service at MO Singapore
Just stayed at MO Singapore.
For my taste, it has the absolutely best Singapore location & really the best possible views from the Marina Bay Club Suites. These suites have in fact much better views than the larger suites, which are strangely looking towards office buildings at the back...?!? But: astonishingly lousy food and mediocre service! Especially executive lounge service & food felt like a mediocre airport lounge, and really low quality breakfast food in both lounge and breakfast restaurant! The bread was soft like in the cheapest supermarket... Only Italian Restaurant with good food and good service. Strange, how much worse regarding food, design and service than for example MO BKK or MO Munich. There must be a major problem in the MO headquarters when the brand is so volatile in its quality.... |
I don't think anyone is astonished by the lousy food and mediocre service at MO Singapore surely? It's well known for being a pretty poor hotel, even for Singapore, a city with not many great hotels.
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