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-   -   The FRA F/HON First Class Terminal FCT FAQ (https://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/883108-fra-f-hon-first-class-terminal-fct-faq.html)

ZSPR Apr 21, 2024 5:39 pm


Originally Posted by chris63 (Post 36176293)
Yes, you can access the FCT on a through ticket & they will then drive you to the EN flight.

Thank you!

HnlJay Apr 22, 2024 6:33 pm

To further clarify, if I arrive in LH F class from JNB to FRA, connecting to a United business class flight, can I access the first class terminal? The chart indicates that I can, but other comments I have read have suggested no. Thanks!

MichielR Apr 22, 2024 11:16 pm


Originally Posted by HnlJay (Post 36180901)
To further clarify, if I arrive in LH F class from JNB to FRA, connecting to a United business class flight, can I access the first class terminal? The chart indicates that I can, but other comments I have read have suggested no. Thanks!

No FCT access in that case as you are not departing LHG, but you can use the FCL after F arrival. FCL A is closer but it will mean going through immigration twice, FCL B would require the Z-B bus twice and no one knows if it is already running when the JNB flight arrives.

worldclubber Apr 22, 2024 11:44 pm


Originally Posted by MichielR (Post 36181320)
No FCT access in that case as you are not departing LHG, but you can use the FCL after F arrival. FCL A is closer but it will mean going through immigration twice, FCL B would require the Z-B bus twice and no one knows if it is already running when the JNB flight arrives.

If the Z-B bus is in operation, I would give it a try, as he would stay non-Schengen all the time. Both possibilities FCL A and FCL B have there pros and cons, I guess.

If the JNB-flights arrives at Z, as usual, and the UA flight departs from there, too, one could also just settle for the SEN lounge there, particularly for a shorter layover.

HnlJay Apr 22, 2024 11:48 pm

Thanks for your quick response.

oliver2002 Apr 30, 2024 2:11 am

Heinemann and M&M reopened a remodelled Worldshop Duty Free store in the FCT this week:


Worldshop goes First Class Terminal: Miles & More GmbH eröffnet exklusiven Experience Store am Frankfurter Flughafen



Ab sofort finden Lufthansa First Class Kund:innen und HON Circle Member im neuen und exklusiven Worldshop ein erstklassig kuratiertes Sortiment hochwertiger Travel- und Lifestyle-Produkte. Unter dem Motto #inspiringyourworld wird so für die loyalsten Kunden der Lufthansa Premium noch intensiver erlebbar.



Frankfurt am Main, 30. April 2024 – Worldshop, diezentrale Retail-Plattform der Miles & More GmbH und Heinemann Duty Free, bündeln ihre Kompetenzen: Am 29. April eröffnete der erste Worldshop Store, exklusiv für First Class Kund:innen und HON Circle Member, als gemeinsamer Shop mit Heinemann Duty Free im Lufthansa First Class Terminal in Frankfurt. Beide Storeelemente haben ein charakteristisches Design, das sich harmonisch verbindet. Neben handverlesenen Produkten ausgesuchter Marken steht im Worldshop vor allem das Erlebnis im Vordergrund. Die Miles & More GmbH mit ihrem langjährigem Retail-Know-how geht so einen weiteren wichtigen Schritt in den Ausbau ihrer Kernkompetenz, der ausgewählte Partner für reiseaffine Menschen zu werden.



Exzellenter Service und hochwertige Produkte für anspruchsvolle Reisende

Geschult nach dem Prinzip der Lufthansa First Class Flugbegleiter:innen, gehen die Verkaufsberater:innen im neuen Worldshop Store noch gezielter auf die individuellen Wünsche der Kund:innen ein. Als Reiseexperte mit fundiertem Wissen über die Bedürfnisse seiner Kunden bietet Worldshop innovative Premiumprodukte aus dem Reise- und Lifestyle-Segment an. Limited Editions und exklusive Angebote sowie das häufig wechselnde Sortiment inspirieren die Besucher:innen immer wieder aufs Neue – getreu dem Motto #inspiringyourworld. Neben den Lufthansa Co-Branding und Own-Branding Produkten sowie ausgestellten Möbelstücken aus der Lufthansa Upcycling Collection werden im neu geschaffenen Einkaufsbereich auch Produkte von Designermarken angeboten – Meilensammeln und -einlösen natürlich inklusive.



Kanalübergreifendes Einkaufs- und Markenerlebnis

Exklusiv für die First Class Kund:innen erlaubt das variable Storekonzept auch, Events wie Vernissagen oder andere besondere Aktionen anzubieten. Digitale Elemente, beispielweise über Bewegtbild, schaffen einen multisensorischen Erlebnisraum für ein nahtloses und kanalübergreifendes Einkaufserlebnis. Sie sorgen nicht nur für eine ruhige und angenehme Atmosphäre im Store, die Bespielung kann auch schnell und anlassgerecht für aufeinander abgestimmte Produktinformationen oder Aktionen, die Kunden direkt einbeziehen, umgestellt werden.



„Mit der Eröffnung des Worldshop Stores im Lufthansa First Class Terminal unterstreichen wir die langjährige Retail-Kompetenz der Lufthansa Group“, sagt Johann-Philipp Bruns, Managing Director der Miles & More GmbH. „Der exklusiv auf unsere loyalsten Kunden zugeschnittene Store ist einmal mehr Ausdruck unserer Leidenschaft, Menschen, die in der Welt zu Hause sind, aufregende Produkte und Erlebnisse entlang der gesamten Reise zu bieten. Dafür arbeitet unser gesamtes Team täglich mit viel Engagement.“



„Wir freuen uns sehr, in enger Kooperation mit Miles & More dieses hochwertige Shoppingerlebnis im First Class Terminal realisieren zu können“, so Georg Fuhrmann, Managing Director der Frankfurt Airport Retail GmbH, dem Betreiber von Heinemann Duty Free. „Der neue Store mit seinen hochwertigen Marken zeigt, wozu Travel Retail in der Lage ist, wenn sich zwei starke Partner zusammenfinden und gemeinsam eine starke Vision in die Tat umsetzen.“



Die Miles & More GmbH betreibt neben dem neuen Store im Frankfurter First Class Terminal insgesamt neun Worldshop Stores mit mehr als 900 Quadratmetern Verkaufsfläche an den Flughäfen Frankfurt, München, Berlin-Brandenburg, Hamburg, Düsseldorf und Wien. Seit dem 11. April 2024 ist der Worldshop am Flughafen Frankfurt in Halle A nach einer Renovierungsphase wieder für die Reisenden geöffnet.

Der Bereich Retail ist eine zentrale Säule im Leistungsportfolio der Miles & More GmbH. Nach der Flug- und Upgrade-Prämie sowie den Hotel- und Mietwagen-Angeboten gehören die Worldshop Airport Stores sowie die Onlinepräsenz worldshop.eu zu den meistgenutzten Möglichkeiten zum Einlösen von Prämienmeilen.



Weitere Informationen unter worldshop.eu.


Bildmaterial

https://eu.vocuspr.com/Publish/36902...c46b6dd6_0.jpg
Bildunterschrift: Eleganz und hohe Qualität strahlt der neue Worldshop Store im First Class Terminal am Frankfurter Flughafen Airport aus. Dank variabler Flächen und digitaler Elemente wird der Store zum exklusiven Showroom für die loyalsten Kunden der Lufthansa Group. © Jens Görlich, Miles & More GmbH


https://eu.vocuspr.com/Publish/36902...85b54c19_0.jpg

Bildunterschrift: Neben den Lufthansa Co-Branding und Own-Branding Produkten sowie ausgestellten Möbelstücken aus der Lufthansa Upcycling Collection werden im neu geschaffenen Einkaufsbereich auch Produkte von Designermarken angeboten – Meilensammeln und -einlösen natürlich inklusive. © Jens Görlich, Miles & More GmbH

Fabo.sk Apr 30, 2024 4:36 am


Originally Posted by MichielR (Post 36181320)
No FCT access in that case as you are not departing LHG, but you can use the FCL after F arrival. FCL A is closer but it will mean going through immigration twice, FCL B would require the Z-B bus twice and no one knows if it is already running when the JNB flight arrives.


Originally Posted by worldclubber (Post 36181358)
If the Z-B bus is in operation, I would give it a try, as he would stay non-Schengen all the time. Both possibilities FCL A and FCL B have there pros and cons, I guess.

If the JNB-flights arrives at Z, as usual, and the UA flight departs from there, too, one could also just settle for the SEN lounge there, particularly for a shorter layover.

JNB is not secure so the bus makes little difference (pax can take the train and do transfer security in B, instead of doing transfer security in Z plus bus). On the way back it's a bigger issue.

chris63 Apr 30, 2024 6:00 am


Originally Posted by Fabo.sk (Post 36199025)
JNB is not secure so the bus makes little difference (pax can take the train and do transfer security in B, instead of doing transfer security in Z plus bus). On the way back it's a bigger issue.

Bus was not running on my recent visits to FRA, from FCL B to Z there is no passport control or security via the skytrain.

supine Apr 30, 2024 6:20 am


Originally Posted by chris63 (Post 36199158)
Bus was not running on my recent visits to FRA, from FCL B to Z there is no passport control or security via the skytrain.

No security?

I guess the renovations could have advanced enough that the Skytrain is now secure?

What was the path from secure non-Schengen B to the train? The official airport map still shows the corridor coming off the outside-security section upstairs next to immigration...

chris63 Apr 30, 2024 6:27 am


Originally Posted by supine (Post 36199186)
No security?

I guess the renovations could have advanced enough that the Skytrain is now secure?

What was the path from secure non-Schengen B to the train? The official airport map still shows the corridor coming off the outside-security section upstairs next to immigration...

Yes, no security if going to A or Z on skytrain from B secure, the corridor is far to the right , long corridor & up the escalator to skytrain, the carriages are segregated. I just followed the signs.

Fabo.sk Apr 30, 2024 7:37 am


Originally Posted by chris63 (Post 36199202)
Yes, no security if going to A or Z on skytrain from B secure, the corridor is far to the right , long corridor & up the escalator to skytrain, the carriages are segregated. I just followed the signs.

That's great news.

bobhope2 Apr 30, 2024 9:39 am

You should get a distinction in the FRA layout degree course.

chris63 Apr 30, 2024 10:53 am


Originally Posted by bobhope2 (Post 36199651)
You should get a distinction in the FRA layout degree course.

My policy is just follow the signs & not overthink it at FRA, i have in the past known route changes at short notice …..

Gamerska Apr 30, 2024 2:05 pm


Originally Posted by chris63 (Post 36199838)
My policy is just follow the signs & not overthink it at FRA, i have in the past known route changes at short notice …..

Since I have not flown through FRA for at least a decade, all through MUC, please treat me as a neophyte.

Arriving on Sunday May 19 EWR to FRA in F, then connecting on to WAW. I realize that I need to handle my passport control. Is it similar to MUC, where it occurs in the remote lounge? Or, will it occur prior? If I go to the Stand Alone lounge, will I need to go through security control prior to my connecting flight? If I go to the other lounger does that preclude secondary screening? No, I am not carrying anything, I just hate the whole process.

Apologies for simplistic questions.

chris63 Apr 30, 2024 2:27 pm


Originally Posted by Gamerska (Post 36200313)
Since I have not flown through FRA for at least a decade, all through MUC, please treat me as a neophyte.

Arriving on Sunday May 19 EWR to FRA in F, then connecting on to WAW. I realize that I need to handle my passport control. Is it similar to MUC, where it occurs in the remote lounge? Or, will it occur prior? If I go to the Stand Alone lounge, will I need to go through security control prior to my connecting flight? If I go to the other lounger does that preclude secondary screening? No, I am not carrying anything, I just hate the whole process.

Apologies for simplistic questions.

My default on that routing is exit & walk to FCT, exit passport control is fast with EU passport at auto machines, no security to go to FCLA, just immigration but you could have a long walk to your gate, there is security at FCT but super fast & civilised. At FCT you have a dedicated PA, they come & find you for boarding & drive you to your flight to WAW.

In theory, on arrival at FRA you should have dedicated F transfer service but it is hit & miss, they should escort you to either FCLA or FCT, your choice.


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