Seat reservation/Changes no longer available
How do I get a paid seat assignment on LH? I booked UA ticket and converted UA code share flights to LH flight numbers (FRA-VCE and FCO-MUC) in December. When in LH app or on UA.com, there’s no ability to select seats. I’ve been successful in the past so I am figuring there has to be a way. LH 800 # has long wait time so I hung up after 20 minutes of nothingness.
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Yep that now pretty much requires calling. Worse when waitlisting with PlusPoints
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More info here: https://www.flyertalk.com/forum/unit...eshares-8.html
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I'm running into the same issue. UA marketed on the outbound, native LH numbers on the return, paid J (so should not have any fees), but the website is not offering me the ability to select.
My outbound's fine, and selection worked when my return was on LX (prior to a schedule change), but now I can't do anything. |
Originally Posted by canadiancow
(Post 34535686)
..My outbound's fine, and selection worked when my return was on LX (prior to a schedule change), but now I can't do anything.
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Originally Posted by weero
(Post 34535821)
Let us know, if the seat selection inside the check-in window will still work!
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Originally Posted by canadiancow
(Post 34535933)
There are three of us traveling, so we're not waiting that long to sort it out. I suppose I'll see if UA can push through seat assignments, but if not, I'll call LH.
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Originally Posted by canadiancow
(Post 34535933)
There are three of us traveling, so we're not waiting that long to sort it out. I suppose I'll see if UA can push through seat assignments, but if not, I'll call LH.
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I ended up messaging LH on FB Messenger. Took 13 minutes for a response. 2 PNRs (1 pax and 2 pax), 2 flights needing selection.
Quite painless. |
Originally Posted by canadiancow
(Post 34542909)
I ended up messaging LH on FB Messenger. Took 13 minutes for a response. 2 PNRs (1 pax and 2 pax), 2 flights needing selection.
Quite painless. |
Originally Posted by boycruz
(Post 34545006)
FB messenger? thats unique for a airline
I even found an old thread with LH from a few years ago. I really prefer any kind of asynchronous communication where I can write out exactly what I want, and give them time to deal with it while I'm not sitting on hold. |
Originally Posted by boycruz
(Post 34545006)
FB messenger? thats unique for a airline
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No J seat assignment
We’ve been booked in J (UA award) to Europe. Connecting fly is LH. Originally, Business award seats were not available on the LH leg. We were able to select (and pay the fee) for preferred economy.
We have now been upgraded to Business class on the LH leg but I cannot find a way to select seats. (It was easy to select seats when we were in Economy.) LH social media (Facebook messenger) says they’re unable to help and that we should call the service center. UA agent said we would get assignments at check in or at the gate. We have a 50 minute connection in MUC. I would rather not have to deal with seat assignments at the gate during boarding. I was hoping to avoid a long “hold” calling LH service center. We’ve flown LH many times in J on award travel and never had an issue getting seat assignments far in advance. We just logged in with our LH confirmation number and picked our seats. Suggestions? Thanks! |
You will get a seat at checkin, no stress.
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Originally Posted by oliver2002
(Post 34545223)
You will get a seat at checkin, no stress.
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