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-   -   Hold award booking (https://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/1914274-hold-award-booking.html)

janvdr Jun 14, 2018 4:58 am

Hold award booking
 
I am currently holding an award booking at LX which costs 201,000 miles. Since my account currently has around 149,000 miles, I cannot complete the booking since I am 2000 miles short (incl. 50,000 miles overdraft).
The hold is valid until Sunday, but I am afraid I won't have the 2,000 miles by that day. I am waiting for a credit which I can only retroclaim next Wednesday and I will travel again next Monday (worth around 30,000 miles)

I don't want to loose my hold booking as these are the last seats available (4 persons in C for travel end of the year).

So my questions:
- is there any way that I can quickly get 2,000 miles extra in my account? I can transfer from almost every hotel program, but this will almost surely take more time
- will they allow a one-time extension of the hold period?

FWIW: I am holding SEN status for 6 years and earn around 150,000 miles/year

chris63 Jun 14, 2018 11:38 am


Originally Posted by janvdr (Post 29865415)
I am currently holding an award booking at LX which costs 201,000 miles. Since my account currently has around 149,000 miles, I cannot complete the booking since I am 2000 miles short (incl. 50,000 miles overdraft).
The hold is valid until Sunday, but I am afraid I won't have the 2,000 miles by that day. I am waiting for a credit which I can only retroclaim next Wednesday and I will travel again next Monday (worth around 30,000 miles)

I don't want to loose my hold booking as these are the last seats available (4 persons in C for travel end of the year).

So my questions:
- is there any way that I can quickly get 2,000 miles extra in my account? I can transfer from almost every hotel program, but this will almost surely take more time
- will they allow a one-time extension of the hold period?

FWIW: I am holding SEN status for 6 years and earn around 150,000 miles/year

Just call the SEN line & explain this to them, they can extend the hold time IME.

janvdr Jun 16, 2018 5:01 am

I called the SEN line today (hold is valid until tomorrow), but they claimed they canot extend the hold time. This means the hold will cancel on Monday and I will have the necessary miles on Tuesday... We're not sure if the seats will become available again... Very unfortunate timing.

chris63 Jun 16, 2018 5:11 am


Originally Posted by janvdr (Post 29872558)
I called the SEN line today (hold is valid until tomorrow), but they claimed they canot extend the hold time. This means the hold will cancel on Monday and I will have the necessary miles on Tuesday... We're not sure if the seats will become available again... Very unfortunate timing.

They are able to extend a hold, try calling again, some agents are better than others.


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