Mileage pooling starting May 2018
#1
Original Poster
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Mileage pooling starting May 2018
M&M press release:
Source
Great news! If I can also use all pooled miles for "SEN awards" (i.e. companion awards and LX F awards) - awesome news!
Best "enhancement" in quite a while. ^
Mileage pooling: earn awards more quickly together
With mileage pooling, Miles & More is launching an offer tailored in particular to families. Up to two adults and up to five children can pool their award miles together and earn their desired awards more quickly. Miles earned together can be redeemed in equal measure by either adult for awards available in the Miles & More programme, such as for flights or brand-new luggage from the Lufthansa WorldShop.
"We are giving our members the opportunity to experience the Miles & More programme together," says Harald Deprosse, managing director of Miles & More GmbH. "The extended range of applications increases the appeal of the programme for our members."
The offer applies for award miles. Status miles cannot be pooled.
With mileage pooling, Miles & More is launching an offer tailored in particular to families. Up to two adults and up to five children can pool their award miles together and earn their desired awards more quickly. Miles earned together can be redeemed in equal measure by either adult for awards available in the Miles & More programme, such as for flights or brand-new luggage from the Lufthansa WorldShop.
"We are giving our members the opportunity to experience the Miles & More programme together," says Harald Deprosse, managing director of Miles & More GmbH. "The extended range of applications increases the appeal of the programme for our members."
The offer applies for award miles. Status miles cannot be pooled.
Great news! If I can also use all pooled miles for "SEN awards" (i.e. companion awards and LX F awards) - awesome news!
Best "enhancement" in quite a while. ^
#2
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
Sounds good! I hope there are no booby traps.
Curious if the pooling of 2 adults requires anything special. For example if the 2 are not married. Or if they have two different addresses...
Curious if the pooling of 2 adults requires anything special. For example if the 2 are not married. Or if they have two different addresses...
#4
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
Having said all that, Lufthansa's English is poor enough that one can't really be sure how it's handled until one tries to have it handled.
#6
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
That's the problem with the term "in equal measure"--sometimes it simply means "both" as in "either/or" (which would give credence to your interpretation that both adults have full rights to remove any or all miles from either account) and other times it means "in equal amounts" (which would mean the same amount of miles would need to leave both accounts). I have to wonder sometimes who does the translating for Lufty. The English terms they use are far too often ambiguous.
#7
Original Poster
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
The text in German says:
i.e. "both adults have the equal right to..."
I wouldn't read too much into this part.
Gemeinsam gesammelte Meilen können von beiden Erwachsenen jeweils gleichberechtigt für alle im Miles & More Programm verfügbaren Prämien eingelöst werden
I wouldn't read too much into this part.
#8
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
This is one area where it's usually more reliable to run Google Translate on the DE version... until someone who understands German can give a definitive answer.
https://www.miles-and-more.com/online/portal/mam/rowr/general_information?nodeid=12396738&l=de&cid=10001
What Google Translate says from this is: "Miles earned together can be redeemed by both adults on an equal basis for all bonuses available in the Miles & More program".
So it seems that the restriction mentioned above does apply - and the award would be limited to double what's in the account with the smaller number of miles.
It seems an odd restriction to place on pooling but maybe we shouldn't be complaining given that it's Miles and More we're talking about.
Update: goliath posted German text while I was composing my message.
https://www.miles-and-more.com/online/portal/mam/rowr/general_information?nodeid=12396738&l=de&cid=10001
What Google Translate says from this is: "Miles earned together can be redeemed by both adults on an equal basis for all bonuses available in the Miles & More program".
So it seems that the restriction mentioned above does apply - and the award would be limited to double what's in the account with the smaller number of miles.
It seems an odd restriction to place on pooling but maybe we shouldn't be complaining given that it's Miles and More we're talking about.
Update: goliath posted German text while I was composing my message.
#10
Join Date: Mar 2008
Posts: 4,859
That's the problem with the term "in equal measure"--sometimes it simply means "both" as in "either/or" (which would give credence to your interpretation that both adults have full rights to remove any or all miles from either account) and other times it means "in equal amounts" (which would mean the same amount of miles would need to leave both accounts). I have to wonder sometimes who does the translating for Lufty. The English terms they use are far too often ambiguous.
Sounds like it's adhoc pulling, so miles would probably still carry their shelf time.
#11
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
#12
Join Date: Jul 2002
Location: coastal Croatia
Programs: BAEC Gold, M&M Senator
Posts: 2,181
The way BA household accounts work, it's on a percentage basis. So If I redeem an award ticket from my household account, each person is charged proportionally. For example, if I have 100,000 Avios and my spouse and three kids each have 25,000 Avios, then together we have 200,000 Avios. Now suppose one of us wants to redeem an award ticket for 100,000 points, (i.e. 50% of the total balance we all have together) then each account uses 50% of their points (so my account is charged 50,000 and each of the others is charged 12,500). I would assume that M&M would be similar, but we'll have to wait and see.
For our family, this is a really positive development. Our kids travel less and so they are sitting on awkward balances, It will be nice to be able to pool miles when redeeming, especially since M&M doesn't allow you to buy miles to top off accounts and the kids don't have credit cards in their names to earn or transfer miles. Basically we've just been given 45,000 extra miles to play with (15K times 3).
p.s. There are downsides to Household accounts. At least with BA and Asiana, you can only get tickets for those people who are in the household, so gifting tickets to friends becomes impossible unless you dissolve the HH account (which can only be done once a year or something like that). Also, miles are not protected by a single person's status--each person has to maintain their own status to stop miles from expiring. Which actually makes it harder in some ways to keep from losing smaller amounts of miles, since theoretically you would have to totally zero out all your accounts in order to use the last little bit of miles from accounts which are going to expire since everything is proportional.
For our family, this is a really positive development. Our kids travel less and so they are sitting on awkward balances, It will be nice to be able to pool miles when redeeming, especially since M&M doesn't allow you to buy miles to top off accounts and the kids don't have credit cards in their names to earn or transfer miles. Basically we've just been given 45,000 extra miles to play with (15K times 3).
p.s. There are downsides to Household accounts. At least with BA and Asiana, you can only get tickets for those people who are in the household, so gifting tickets to friends becomes impossible unless you dissolve the HH account (which can only be done once a year or something like that). Also, miles are not protected by a single person's status--each person has to maintain their own status to stop miles from expiring. Which actually makes it harder in some ways to keep from losing smaller amounts of miles, since theoretically you would have to totally zero out all your accounts in order to use the last little bit of miles from accounts which are going to expire since everything is proportional.
Last edited by eefor jfp; Mar 9, 2018 at 11:11 pm Reason: added p.s. (last paragraph)
#13
Original Poster
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
There are downsides to Household accounts. At least with BA and Asiana, you can only get tickets for those people who are in the household, so gifting tickets to friends becomes impossible unless you dissolve the HH account (which can only be done once a year or something like that).
From the first page explaining household accounts on the BA website:
Family and Friends
Once you have a Household Account, you can create a list of family and friends, so you can spend your Household Avios on more people who are important to you, and who don't live at the same address as you.
Once you have a Household Account, you can create a list of family and friends, so you can spend your Household Avios on more people who are important to you, and who don't live at the same address as you.
You can find more details in the FAQ following the link above.
#14
Original Poster
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
The way BA household accounts work, it's on a percentage basis. So If I redeem an award ticket from my household account, each person is charged proportionally. For example, if I have 100,000 Avios and my spouse and three kids each have 25,000 Avios, then together we have 200,000 Avios. Now suppose one of us wants to redeem an award ticket for 100,000 points, (i.e. 50% of the total balance we all have together) then each account uses 50% of their points (so my account is charged 50,000 and each of the others is charged 12,500). I would assume that M&M would be similar, but we'll have to wait and see.
Somebody reported over at VFT that they stopped by at the M&M booth at ITB and was given further details:
Lt Auskunft auf der ITB
- können beliebige Accounts verbunden werden, sofern beide Account-Inhaber dem Pool zustimmen
- werden Altbestände an Meilen übernommen
- schützt der Status nur das Statuskonto vor dem Verfall
- bei Meilenverwendung werden immer die ältesten Meilen aus dem gesamten Pool gezogen, eine Zuweisung von wem was verbraucht werden soll ist nicht möglich
- es gibt Restriktionen, wie häufig der Partner gewechselt werden kann
- alle Poolmitglieder können über den gesamten Bestand im Pool verfügen
- können beliebige Accounts verbunden werden, sofern beide Account-Inhaber dem Pool zustimmen
- werden Altbestände an Meilen übernommen
- schützt der Status nur das Statuskonto vor dem Verfall
- bei Meilenverwendung werden immer die ältesten Meilen aus dem gesamten Pool gezogen, eine Zuweisung von wem was verbraucht werden soll ist nicht möglich
- es gibt Restriktionen, wie häufig der Partner gewechselt werden kann
- alle Poolmitglieder können über den gesamten Bestand im Pool verfügen