No more free bag for *G/FTL/SEN on SN in "Check&Go"
Jan 15, 2015, 7:33 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2008
Posts: 11,584
No more free bag for *G/FTL/SEN on SN in "Check&Go"
I didn't see this posted here:
Dear hugolover,
In August last year, we launched four new products on our European network offering passengers an even wider choice of travel. Next to Light&Relax, Flex&Fast and Bizz&Class, we introduced a new hand luggage only product, Check&Go, available from €69.
Right after the introduction of our new travel products, we put in place an interim period during which we honoured your free baggage allowance when travelling in Check&Go. As of February 1st 2015, and in-line with the luggage policy of Check&Go, only hand baggage of up to 12 kg will be free of charge.
As a status Miles & More member, you will however continue to enjoy your free baggage allowance when flying with one of the other three travel products that include checked baggage: Light&Relax, Flex&Fast and Bizz&Class.
Whichever way you choose to travel, the choice is yours!
Please find a complete overview here.
We look forward to welcoming you on board of one of our flights soon.
Yours sincerely,
In August last year, we launched four new products on our European network offering passengers an even wider choice of travel. Next to Light&Relax, Flex&Fast and Bizz&Class, we introduced a new hand luggage only product, Check&Go, available from €69.
Right after the introduction of our new travel products, we put in place an interim period during which we honoured your free baggage allowance when travelling in Check&Go. As of February 1st 2015, and in-line with the luggage policy of Check&Go, only hand baggage of up to 12 kg will be free of charge.
As a status Miles & More member, you will however continue to enjoy your free baggage allowance when flying with one of the other three travel products that include checked baggage: Light&Relax, Flex&Fast and Bizz&Class.
Whichever way you choose to travel, the choice is yours!
Please find a complete overview here.
We look forward to welcoming you on board of one of our flights soon.
Yours sincerely,
Jan 15, 2015, 10:50 am
#7
Join Date: Mar 2009
Location: GVA,OPO
Programs: BD the last decent FFP
Posts: 1,856
This type of stuff amazes me.
Can this really be that much revenue that they feel the need to tell their frequent flyers to just shut up and pay?
And with FR and U2 increasing presence at BRU that's just asking for it...
Can this really be that much revenue that they feel the need to tell their frequent flyers to just shut up and pay?
And with FR and U2 increasing presence at BRU that's just asking for it...
Jan 15, 2015, 6:37 pm
#8
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Jan 15, 2015, 6:44 pm
#9
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
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3. This benefit may only be available if travelling on two or more Star Alliance member airlines on a single ticket. Please contact the Star Alliance member airline with whom you will check-in with for further details.
Originally Posted by kanor
I dont seen any exceptions or other clauses on the *A webpage next to the bag benefit. Wonder what would happen if status pax would start sending their bills to *A or their FFP.
Jan 16, 2015, 5:14 pm
#10
Join Date: Feb 2013
Location: OSL
Programs: SK Diamond, LH SEN, KL Ivory, AY Basic, OZ silver
Posts: 1,103
I find it rather questionable if SN should pisz off its best customers by removing the free bag. I also find it questionable that SN willingly puts its product on the same level as the aforementioned. To me it'd make more sense to highlight all the benefits of flying with a 'real' airline instead...
What's next? SN out of *A and into ELFAA?
Jan 16, 2015, 6:41 pm
#11
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
I sure agree ... but if LH thinks it can get away with claiming that the SENs demanded the abolition of the free birthday upgrade voucher, then I am sure "don't give us free luggage" will fly too.
Jan 17, 2015, 2:32 am
#12
Join Date: Oct 2002
Location: Germany
Posts: 612
SN decided not to honor the *G benefit of free checked baggage for their cheapest flight.
IMHO there are two options: Accept it or take another airline.
Star Alliance just an alliance. The itention of each airline is still to make money. There is no Star Alliance court where the whole SQ staff can be sent to Star Alliance prison for not releasing F/C awards to UA/LM FFP or SN has to pay 1.000.000.000.000.000.000.000 fine for not honoring baggage allowances.
And customers - no matter if they are PlatinumChairmanExecutiveSuperElite - paying 39 EUR for a cheap intra-Europe fare are not the airlines best customer.
IMHO there are two options: Accept it or take another airline.
Star Alliance just an alliance. The itention of each airline is still to make money. There is no Star Alliance court where the whole SQ staff can be sent to Star Alliance prison for not releasing F/C awards to UA/LM FFP or SN has to pay 1.000.000.000.000.000.000.000 fine for not honoring baggage allowances.
And customers - no matter if they are PlatinumChairmanExecutiveSuperElite - paying 39 EUR for a cheap intra-Europe fare are not the airlines best customer.
Jan 17, 2015, 5:09 am
#13
Join Date: Sep 2010
Location: CPH, BRU
Programs: LH SEN* (*G), EBG (*G)
Posts: 794
Given a one way BRU-CPH on check and go monday is 250 EUR, wouldn't that be reasonable with a free bag. I would understand if check and go, was a limited number of tickets at ultra low prices well in advance, but in reality its just a new booking class where prices are following the other classes.
Jan 17, 2015, 5:26 am
#14
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Star Alliance just an alliance. The itention of each airline is still to make money. There is no Star Alliance court where the whole SQ staff can be sent to Star Alliance prison for not releasing F/C awards to UA/LM FFP
..And customers - no matter if they are PlatinumChairmanExecutiveSuperElite - paying 39 EUR for a cheap intra-Europe fare are not the airlines best customer.
Jan 17, 2015, 8:38 am
#15
Join Date: Feb 2013
Location: OSL
Programs: SK Diamond, LH SEN, KL Ivory, AY Basic, OZ silver
Posts: 1,103
Anyway, you're right. SAS uses a forum called 'MySAS' where they claim passengers fill out such idiotic demands like: we want less points, we don't want priority boarding in OSL and we don't need a real C section on intra-Europe flights.
I guess LH has the same kind of crystal bulb to look in when they assume passengers want less benefits. Must be a *A thingy.