Flexibe Fares - Refund
Jan 6, 2024, 2:47 pm
#1
Original Poster
Join Date: Dec 2013
Location: UK
Programs: BAEC
Posts: 655
Flexibe Fares - Refund
I have uncertain travel plans so am looking to book a fully flexible fare. My concern is that, in the past, my experience is that what ought to happen and what Lufthansa's customer service do can vary.
In practical terms, am I likely to have any problems rebooking or cancelling (and receiving a full refund) on a flexible ticket?
Thanks
In practical terms, am I likely to have any problems rebooking or cancelling (and receiving a full refund) on a flexible ticket?
Thanks
Jan 6, 2024, 3:39 pm
#2
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,309
If it is a real fully flexible and refundable ticket, then no issue. I have been booking fully flex and refundable tickets last 3 years, have refunded a few (normally gets the credit back in a week), and no issue at all to change the tickets (before outbound subjected to fare differential, after departure, no costs).
Jan 7, 2024, 7:59 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,646
I don’t think LH issues vouchers, LX does & all flights need to be on LX metal for the voucher to work.