Last name first, Problem?
Apr 28, 2018, 4:07 pm
#1
Original Poster
Join Date: May 2005
Location: Chicago Area
Posts: 369
Last name first, Problem?
So, just booked an intra Ecuador flight, GPS to GYE. Used google flights which sent me to the Latam website, in Spanish. Booked the tickets, but my last name is listed as the first name. Then my first name and my middle name.
Any thoughts on whether this will be a problem? All names are correct.
Any thoughts on whether this will be a problem? All names are correct.
Apr 29, 2018, 3:04 pm
#3
Join Date: Feb 2012
Location: São Paulo
Programs: Latampass Black
Posts: 177
pjcarly is right. You could be denied boarding. I'd call the call center & walk them through it. They should be able to cancel your existing booking & make another with the name correctly listed.
Aug 27, 2018, 1:26 pm
#4
Original Poster
Join Date: May 2005
Location: Chicago Area
Posts: 369
An update. Since this was in intra Ecuador flight, there was no issue having our names backwards. But, since I used the Spanish website, I wasn't aware that I booked an "Ecuador citizens only" fare. This was an issue and cost an extra $150 penalty, per ticket, at the airport.
Aug 30, 2018, 6:50 am
#5
Join Date: Aug 2012
Location: GIG
Programs: AAdvantage ExP 1MM, Smiles/GOL Diamond, TudoAzul/AZUL Diamond, HHonors Gold, Accor Platinum
Posts: 190
Aug 30, 2018, 12:43 pm
#6
Original Poster
Join Date: May 2005
Location: Chicago Area
Posts: 369
Aug 30, 2018, 3:58 pm
#7
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
With today's online translation abilities and websites offering the ability to switch languages one should not make such an important transaction in the foreign language. The citizen-only fares are also father common in South America. Cost my brother a pretty penny his first trip to Peru 15+ years ago but he knew about it and thought he could game the system.
Aug 30, 2018, 4:43 pm
#8
Original Poster
Join Date: May 2005
Location: Chicago Area
Posts: 369
With today's online translation abilities and websites offering the ability to switch languages one should not make such an important transaction in the foreign language. The citizen-only fares are also father common in South America. Cost my brother a pretty penny his first trip to Peru 15+ years ago but he knew about it and thought he could game the system.