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How long has LAN Pass Website been down

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How long has LAN Pass Website been down

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Old May 16, 2010, 12:43 pm
  #1  
Original Poster
 
Join Date: May 2010
Posts: 724
How long has LAN Pass Website been down

I just joined lanpass. I was wanting to check availability on the calendar feature for AA partner flights, but the website has been down for the past 2 days, since i joined. When i try to login to my account it says: "We're sorry. This application is temporarily out of service, please try again later"

Has the lanpass login been down for a very long time (and i should not expect to be able to check availability online any time soon), or is this just a recent glitch.

I know i can call the call center, but i was curious if they just don't care about their online tools for members, and this is just typical of LanPass online tools, where it has been down for a long time.
longleaf is offline  
Old May 16, 2010, 5:57 pm
  #2  
 
Join Date: Jul 2006
Location: Chile
Posts: 326
It works for me. Perhaps is an issue with your account rather than with the online tool.
Matt340 is offline  
Old May 16, 2010, 8:55 pm
  #3  
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Join Date: May 2010
Posts: 724
Originally Posted by Mavalenzu
It works for me. Perhaps is an issue with your account rather than with the online tool.
Well that is odd.

I have been able to log in to LanPass, and it recognizes my first name as being logged on...

However, when i click on my account it says: "We're sorry. This application is temporarily out of service, please try again later"

When i click on Kilometer Redemption, it says:
"Dear customer:

At this moment it is not possible to use the flexible award exchange service."


It will allow me to click and view the -Buy Kilometers- page, and to view a few other portions of the "logged in" portion of the lanpass site.

Maybe it is b/c i just signed up yesterday (or the fact that i don't have any points yet), that it does not let me access certain portions. Are you using the USA version?

Last edited by longleaf; May 16, 2010 at 9:04 pm
longleaf is offline  
Old May 17, 2010, 8:56 am
  #4  
 
Join Date: Jul 2006
Location: Chile
Posts: 326
Chile version.
Matt340 is offline  
Old Nov 28, 2010, 2:00 pm
  #5  
 
Join Date: Dec 2008
Posts: 3,032
I have the same issue. Account was created about 2 days ago. Tried the Chile, USA and Argentina version of the website. How was this resolved?
abcx is offline  


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