Reserved seating
#1
Original Poster
Join Date: Oct 2005
Location: London Town
Programs: BA Silver, AF Silver
Posts: 473
Reserved seating
I'm flying LHR-AMS-JFK on a WBC award flight next month, called KLM a couple of weeks ago to select my seats. All the seats I wanted were available apparently, and have now been added to my booking.
How reliable is this service? When I go to OLCI the day before the flight, will I be offered exactly those seats? It's not a huge deal, but as we're flying out on a 777 I don't want to be saddled in the row of 3....
Do KLM also reserve the best seats for Plats at OLCI, in case I have to select seats again from scratch?
How reliable is this service? When I go to OLCI the day before the flight, will I be offered exactly those seats? It's not a huge deal, but as we're flying out on a 777 I don't want to be saddled in the row of 3....
Do KLM also reserve the best seats for Plats at OLCI, in case I have to select seats again from scratch?
#2
Join Date: Apr 2005
Location: Toulouse, France
Programs: Flying blue plat, Aerop,Accor, Priority Club
Posts: 438
Originally Posted by Kevlondon
How reliable is this service? When I go to OLCI the day before the flight, will I be offered exactly those seats? It's not a huge deal, but as we're flying out on a 777 I don't want to be saddled in the row of 3....
Do KLM also reserve the best seats for Plats at OLCI, in case I have to select seats again from scratch?
Do KLM also reserve the best seats for Plats at OLCI, in case I have to select seats again from scratch?
Recently, I was offered 9C in 747, or 10H in MD11, surely amongst the best in KL Y...
#3

Join Date: Jul 2004
Location: The Netherlands
Programs: FB Plat, SPG Plat, Meridien Moments Gold
Posts: 448
Yes, I can say this service to have been reliable for me in the past.
The only seat-horror I've had was when trying to change an award booking. If there is anything that messes up your seat assignments, than that should do it! (even when reselecting the seats after the change has been made...)
I ended up in the middle C seat on an M11, by myself!
Have a nice flight!
The only seat-horror I've had was when trying to change an award booking. If there is anything that messes up your seat assignments, than that should do it! (even when reselecting the seats after the change has been made...)
I ended up in the middle C seat on an M11, by myself!
Have a nice flight!
#4
Join Date: Dec 2001
Location: Delhi/Maastricht/London
Programs: FB plat
Posts: 154
but do NOT try to use internet check-in! especially if you have special seats in economy, have an award ticket, or an upgrade, the internet check-in system may not see the reserved seat and once it checks you in nobody can fix it - except perhaps at a transfer desk in AMS, by when it may be too late.
Originally Posted by Maurits
Yes, I can say this service to have been reliable for me in the past.
#5
Join Date: Jun 2004
Location: Netherlands
Programs: FB Platinum, M&M, BA Executive Club, Sofitel Plat, Priority Club, Starwood Preferred Guest
Posts: 1,447
Originally Posted by rishab
but do NOT try to use internet check-in! especially if you have special seats in economy, have an award ticket, or an upgrade, the internet check-in system may not see the reserved seat and once it checks you in nobody can fix it - except perhaps at a transfer desk in AMS, by when it may be too late.
Sorry to say but above reply is entirely inaccurate!
Possibly based on a one-time experience.
On-line check-in respects all seating requests that have been made.
The only exception is when (due to configuration changes or other operational reasons), passengers have been reseated during flight preparation by the airport staff.
But, in such a case, your seat will also have been changed if you check-in at the counters.
It has nothing to do, whatsoever, with on-line/internet check-in.
#6
Join Date: Apr 2005
Location: Toulouse, France
Programs: Flying blue plat, Aerop,Accor, Priority Club
Posts: 438
Originally Posted by jetfan
On-line check-in respects all seating requests that have been made.

