FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   KLM Flying Dutchman (https://www.flyertalk.com/forum/klm-flying-dutchman-493/)
-   -   Delayed flight package (https://www.flyertalk.com/forum/klm-flying-dutchman/397661-delayed-flight-package.html)

Sjoerd Feb 7, 2005 11:55 am

Delayed flight package
 
Our flight CUR - AMS was delayed for 3 hours yesterday and all passengers received a delayed flight package including:
1) a coupon for 2,000 FD miles OR € 10 food / beverages at participating airport vendors OR € 15 discount on tax-free on-board articles; and
2) a coupon for a € 50 discount on a ticket on KL, NW or (some) affiliates.

Now there is a lot of small print on the back of the € 50 ticket discount voucher, and it says that I need to contact KLM by phone or go to a KL ticket office to make my reservation using the discount.
Well, phone reservations and reservations at ticket office are more expensive than Internet reservations, so am I right in assuming that I will already loose part of the € 50 discount? Any ways around this?

simonsmith Feb 7, 2005 1:24 pm

I had one of these a year ago and as you say they are pretty useless if you cant use them against an internet booking. After a bit of pestering they allowed me to book on the internet and then I had to ring them straight away about the voucher which they let me send in for a credit to my CC.

j2h Feb 7, 2005 4:24 pm

Book online and indicate you'll collect ticket (even e-ticket is possible) at KLM ticket office. This approach was recommended by KLM e-team support desk (whatever). KLM only charged the online booking fee (which @ that time was minus 6 EUR.... but anyway).
Staff at SPL is extremely knowledgeable and friendly!

GUWonder Feb 9, 2005 7:50 pm

I have two 50-euro vouchers & two 3-min phone cards left. What's the best way to use the two vouchers in the US (which clearly cannot be combined)?


All times are GMT -6. The time now is 10:11 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.