|
50 euro compensation for two day delay
Platinum here. Recently flying ZRH-AMS-MEX in J. Flight into AMS was delayed from weather and I was stuck in AMS two days. Miss my whole reason to go to MEX. CS offered nothing and after arguing 50 Euro. I’ve realized KLM CS is garbage. Years ago I helped out FAs being attacked by a pax and prevented a diversion. Never heard from KLM not a thank you nor an offer to pay for my injuries. At this point. I’m done. UA comped me 1K. Looking forward to going back to UA |
Originally Posted by ryan754
(Post 30083419)
Platinum here. Recently flying ZRH-AMS-MEX in J. Flight into AMS was delayed from weather and I was stuck in AMS two days. Miss my whole reason to go to MEX. CS offered nothing and after arguing 50 Euro. I’ve realized KLM CS is garbage. Years ago I helped out FAs being attacked by a pax and prevented a diversion. Never heard from KLM not a thank you nor an offer to pay for my injuries. At this point. I’m done. UA comped me 1K. Looking forward to going back to UA AeroMexico operates almost daily if not daily to AMS as well, departing at late night. That was another option to take. Plus, rerouting via the USA on DL the next morning? In such cases I would never accept look for compensation, just for the best fitting option to get to MEX and KLM CS will not be done with me until I am satisfied. Compensation is something to think about after my trip is completed but never my priority at first. My advise: take the lead yourself and prompt agents to do what you want to receive and be flexible. |
Is there a question in our future or is this just a rant? Once again, what is the full story, as I can't believe you had no options between AMS and MEX for two days. How does UA comp you 1K if you are a MM? I'm confused.:confused:
|
Cool story, bro.
|
I was originally on AM. The late departure from AMS. As for the two day delay. All flights were full in J in the next day. Therefore the two day delay. I wasn’t about to fly Y for ten hours. I ended up on KLM instead of AM which was unfortunate. As for UA Long story. Pretty much stopped flying them for many years. I just think 50 euro is a joke all in all. |
Yes I was offered a Delta routing. J to Atlanta with a long layover and Y to MEX. I didn’t accept because of the downgrade and also needing to clear customs twice in a day. I’d already missed my original purpose of going to MEX. So I was happy at the end of the day with two nights paid in AMS. |
If you missed the original purpose to got to MEX, why didn't you just cancel the trip (And ask for a refund)?
|
Originally Posted by Xandrios
(Post 30097631)
If you missed the original purpose to got to MEX, why didn't you just cancel the trip (And ask for a refund)?
|
Originally Posted by mfkne
(Post 30099916)
THIS ^, plus compensation.
|
Originally Posted by kevinflyaway
(Post 30099951)
Why compensation? OP says original delay was due to weather, so nothing KL could have done to prevent that.
|
| All times are GMT -6. The time now is 9:04 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.