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No food whatsoever on KLC AMS-LHR in Y?

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Old Aug 7, 2017, 5:41 am
  #16  
 
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So do we have a definite list of which S/H KLc flights have the 'no drinks service' ?

AMS-BRU
AMS-DUS
AMS-HUM
AMS-HAM
AMS-LCY

any more?
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Old Aug 7, 2017, 11:51 am
  #17  
 
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Sometimes on the last flight AMS-STR they don't bother to serve drinks, it seems to depend on the mood of the crew, the flight time is always the same !
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Old Aug 7, 2017, 3:06 pm
  #18  
 
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Flew AMS-LHR and LHR-AMS last week. First trip scheduled for 1h15min and got full service, return trip scheduled for 1h10min and only water and snack in the package. Both KLM, so no KLC.
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Old Aug 7, 2017, 3:22 pm
  #19  
 
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Originally Posted by psollitt
So do we have a definite list of which S/H KLc flights have the 'no drinks service' ?

AMS-BRU
AMS-DUS
AMS-HUM
AMS-HAM
AMS-LCY

any more?

I had 3 weeks ago full service on the AMS-BRU flight, which was KLC operated.
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Old Aug 7, 2017, 3:33 pm
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Originally Posted by RobertMRS
I had 3 weeks ago full service on the AMS-BRU flight, which was KLC operated.
That's quite rare! I have flown that leg a dozen times recently and with an average actual flight time of 26 minutes cabin crew hardly manage to distribute their water packs and collect the garbage in time. You must have been lucky, was it the early morning flight?
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Old Aug 7, 2017, 11:50 pm
  #21  
 
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yup, the 06:50 one. When I had to be in BXL quite a few times, this was the ideal flight. by car it would be a drama, and by train, would mean a read-eyed meeting....

The last time I flown that leg, we were with 30-ish pax, of which some 20 asians.
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Old Aug 8, 2017, 3:00 am
  #22  
 
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So what is the KLM policy on this ? is it purely down the discretion of the crew? I find that unlikely as the food has to be loaded in the first place?
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Old Aug 8, 2017, 4:08 am
  #23  
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Originally Posted by psollitt
So do we have a definite list of which S/H KLc flights have the 'no drinks service' ?

AMS-BRU
AMS-DUS
AMS-HUM
AMS-HAM
AMS-LCY

any more?
You might want to add AMS-NWI (Norwich) to this list. When I last did AMS-DUS I got a tiny orange juice in a plastic cup package. I recall that business class got the same reduced catering. Bit of a cheek, really, trying to flog upgrades for this route at OLCI! Once I got an offer for €159!
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Old Aug 8, 2017, 4:51 am
  #24  
 
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Originally Posted by psollitt
So do we have a definite list of which S/H KLc flights have the 'no drinks service' ?

AMS-BRU
AMS-DUS
AMS-HUM
AMS-HAM
AMS-LCY

any more?
I've certainly always had drinks service on AMS-HAM and vv.
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Old Aug 8, 2017, 12:17 pm
  #25  
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I really do think it varies. Sometimes you get something approaching full service on those short routes, most of the time you don't. I once got it on AMS-CGN, but only once.
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Old Aug 8, 2017, 3:59 pm
  #26  
 
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Last month in BRU-AMS & AMS-BRU. FA's will give the EBC pax a black bag with water or OJ, bread and a brownie/other snack. Then they serve everyone else using their trolley. So yeah everyone did got service. No newspapers on one of the legs though...
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Old Aug 9, 2017, 6:38 am
  #27  
 
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To be fair it is quite a challenge to get everything done on a fully loaded 738- although that would not apply to the OP's experience. Leaving it to the crew's discretion does not seem like such a good idea- there should be a service standard that the customer can reasonably expect.

On the other hand, you could fly BA in Y and, if you're lucky, be required to buy your food and drink (if in the first three rows of Y) or otherwise have to bring your own food and drink, because that trolley wont get anywhere near the back of the plane!
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Old Aug 9, 2017, 7:39 am
  #28  
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Originally Posted by psollitt
So do we have a definite list of which S/H KLc flights have the 'no drinks service' ?

AMS-BRU
AMS-DUS
AMS-HUM
AMS-HAM
AMS-LCY

any more?
That would be an awful long ways to go without even drinks! And in an Embraer!!
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Old Aug 9, 2017, 7:41 am
  #29  
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Originally Posted by Grouchy
No newspapers on one of the legs though...
I thought newspapers had now been totally abolished?

http://www.flyertalk.com/forum/klm-f...media-app.html
KLM ditching everything but Delft Houses in the name of sustainability
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Old Aug 9, 2017, 8:13 am
  #30  
 
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Originally Posted by irishguy28
That would be an awful long ways to go without even drinks! And in an Embraer!!
oops HUY
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