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-   -   Mobile Boarding Pass - Missing? (https://www.flyertalk.com/forum/klm-flying-dutchman/1531040-mobile-boarding-pass-missing.html)

strikerbird Dec 14, 2013 1:36 pm
Mobile Boarding Pass - Missing?
 
Dear all,
What happened to the mobile boarding pass option? It is missing after checking in online?

Sincerely,
SB

KLflyerRalph Dec 14, 2013 1:46 pm
Perhaps your departure airport does not support mobile BP's.

JohnnyDoe Dec 18, 2013 1:23 am
There are several reasons why you might not get your BP.

1. (as said) Airport does not support it.
2. There are multiple passengers on the same booking code.
3. You or one of the passengers is not allowed to get a BP and has to go to the check-in counter.

Gajan Dec 18, 2013 2:05 am
Originally Posted by JohnnyDoe (Post 21985755)
There are several reasons why you might not get your BP.

1. (as said) Airport does not support it.
2. There are multiple passengers on the same booking code.
3. You or one of the passengers is not allowed to get a BP and has to go to the check-in counter.
I am also not getting the mobile boarding pass, but this is probably due to the fact that more people are on the same booking.

bodory Dec 18, 2013 2:44 am
In my experience, you can get mobile BPs with up to 4 people (not tried with more than 4) on the same booking (PNR). You get the choice to send the personalised BPs to 4 different e-mail addresses.

However, no Passbook BP with at least 2 people on the same PNR.

KLflyerRalph Dec 18, 2013 2:48 am
I have also been able to use mobile BP's with a party of 4.

strikerbird Dec 19, 2013 5:06 am
No, it was a normal check in and a normal airport from where I depart... but it was now back again. :)

SB


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