Caphis: Just curious, do you actually work at B6? Because I do, and I have to say I've seen the situation that Bear X220 described several times this year. It's to the point that during the summer IROP season I advise my friends NOT to fly us if they have business travel needs.

I'm very proud of our product but the network reliability is abysmal, especially in markets where we offer only 1-2 frequencies per day. Dave Barger has hinted repeatedly that we will be focusing on improving frequency and reliability in business markets for 2009; I fervently hope this will come to pass.

Thanks for that, Aewanabe. I love the concept and the inflight product and wish the execution / network management / service recovery aspects were as good. Maybe you can get Dave's attention on some of the issues raised in this thread, as I know I'm far from the only one who feels this way.