Originally Posted by ultrasoul (Post 33809438)

AutoSlash Can also confirm it seems to be B6 IT issue. Like you, on the first few screens there were no $10 fee shows up until the very end page of the checkout process. Was a bit surprised but went ahead with ticketing. I was going to call Mosaic desk to get the $10 fee credited but noticed that at ticketing, only $5.60 was actually taken out from my travel bank balance (no $10 fee deducted from travel bank balance).

Due to some changes in plan, I ended up having to cancel this reservation a few days later. Miles redeposited ASAP automatically but the $5.60 in taxes paid with travel bank did not (my past experience has been both miles + travel bank payments refund instantly). A FB messenger to B6 customer service took care of the manual $5.60 push of tax refund back to travel bank as I was looking at a 2+ hour phone wait even as a Mosaic

Originally Posted by GW McLintock (Post 33797327)

Sounds more to me like they were trying something out. If they were to implement an award booking fee, that would be enough to make me jump ship permanently. Even seeing something like this test run makes me want to burn my points sooner rather than later.