|
Schedule Change Policy
Maybe someone can help me.. I'm trying to wrap my head around this.. I had a small (under 5 min) schedule change to a flight (PBI-LGA). Am I allowed to change that to a different flight (PBI-HPN)? (same day)
Per the policy.. https://www.jetblue.com/travel-agents/schedule-change It appears I can. but not 100% sure.. |
It does appear that way. Seems pretty generous to allow a flight change with only a 5 min schedule change, but hey, if their policy allows it, and you want to take advantage, go for it. Please do report back with results.
|
That's amazingly generous especially with the +/- one day change allowed and co-terminals as well as cancellation. However, I wonder whether the waiver code that a travel agent somehow gets without calling the airline is only given if the schedule change is either significant or causes a MCT violation. |
YAHTZEE!!! they changed it no problem...
|
Originally Posted by MSPeconomist
(Post 30765107)
That's amazingly generous especially with the +/- one day change allowed and co-terminals as well as cancellation. Used to be standard, but it's better than average these days. The co-terminals are valid for just about any B6 flight change; used them on a SDC recently.
Originally Posted by MSPeconomist
(Post 30765107)
However, I wonder whether the waiver code that a travel agent somehow gets without calling the airline is only given if the schedule change is either significant or causes a MCT violation.
|
FYI, this policy changed sometime earlier this year. Now schedule changes have to be at least 60 minutes to allow for any free changes. :(
|
I'm sure if it causes a misconnect they'll allow changes under 60min.
|
Originally Posted by amejr999
(Post 31456397)
FYI, this policy changed sometime earlier this year. Now schedule changes have to be at least 60 minutes to allow for any free changes. :(
|
I encountered a drastic flight change for an upcoming direct flight. They rescheduled the flight from 1 pm to after 8 pm and we're coming off a cruise so the last thing I want to do is hang out in MCO for an extra 8 hours. The switch now includes a three hour layover in JFK but we still get home before the direct flight leaves. The cs rep on the phone questioned me as to why I would want to switch to a flight that includes a three hour layover. Hmm, as opposed to an extra 8 in Mickey world? I'll take it and grab dinner somewhere in T5. The flight combo cost more than our original flight as well. I was not aware of a change in their policy but remember they used to let you go on standby for one flight before your original if you wanted which I always thought was great.
|
You should also reprice the itinerary with your new preferred routing. If cheaper, simply cancel the original ticket for a refund, purchase the new ticket, and pocket the difference.
|
Originally Posted by beerme1
(Post 31561420)
I encountered a drastic flight change for an upcoming direct flight. They rescheduled the flight from 1 pm to after 8 pm and we're coming off a cruise so the last thing I want to do is hang out in MCO for an extra 8 hours. The switch now includes a three hour layover in JFK but we still get home before the direct flight leaves. The cs rep on the phone questioned me as to why I would want to switch to a flight that includes a three hour layover. Hmm, as opposed to an extra 8 in Mickey world? I'll take it and grab dinner somewhere in T5. The flight combo cost more than our original flight as well. I was not aware of a change in their policy but remember they used to let you go on standby for one flight before your original if you wanted which I always thought was great.
Schedule change 120 minutes or greater Rebook the customer to any flight within the same city pairs or to a co-located city on the same day, day prior, or day after the original flight. All change fees and fare differences are waived however the appropriate waiver code must be used when processing the even exchange. |
Originally Posted by Often1
(Post 31562136)
You should also reprice the itinerary with your new preferred routing. If cheaper, simply cancel the original ticket for a refund, purchase the new ticket, and pocket the difference.
Wow that is a major change on JetBlue that I wasn't aware of. That's cool. I think I might have to read this new policy. My new itinerary is about $180 more than my original booking. |
Just got notified that our 5PM flight out of SJU next month was changed to a different flight number and a 3:03PM flight same day/same seats (EMS seats).
Looked on their schedule and there is a 4:03PM flight, actually cheaper if you were to go online and book it, and the same seats were available, so I did an online chat and switched to the 4:03. Not sure why they put us on the earlier one automatically. Kind of surprised to see such a dramatic change in flights on such relatively short notice from Jet Blue, as they are usually much more reliable than the Deltas and Americans of the world in terms of flight changes |
| All times are GMT -6. The time now is 4:07 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.