Is this compensation normal?
 

I took my first B6 flight yesterday from EWR to BOS ($9 fare) since you can now get AAdvantage miles on certain routes (only RDMS but I will blow way past the 100K miles needed for EXP this year). The flight to BOS was about 45 minutes late due solely to weather but yet I was given a $15 voucher for future travel as a sign of goodwill? Is this real, with AA you would have at best got a canned form letter (and I would never ask for compensation with weather anyway.)

I was very impressed with the onboard service. Not F/J on AA but very nice indeed for Y.

Compensation
 

I believe that is SOP for Jetblue. Congrats on making money on your flight.

Don't believe so-- was your TV working?

$15 is the standard "your TV is broken" voucher. Generally no compensation is given for purely weather related delays/cancels, and the compensation for controllable irregularities start at $25. So I'm thinking a memo got sent that your TV didn't work.

TV was fine and I really enjoyed it (after flying countless flights on an AA
MD80). The FA had said something about all paxs getting a $15 credit but I did not get the reason (I think I ignored it because I thought he must mean some kind of promotional thing for example if you apply for their co-branded credit card.) But the next day I got an email from B6 apologizing for the delay (45 minutes any NYC FF knows that is nothing) and providing a $15 electronic voucher. Strange but quite nice.^

Did the flight attendants offer you a full selection of beverages and 2 snacks? We are currently in the process of changing our service around a bit and they've been testing if we could possibly get a full beverage service in on the NYC runs, specifically BOS-JFK-BOS and BOS-EWR-BOS. I was part of the test group that did a full beverage test on a BOS-JFK flight and an announcement was made that all customers would get a $15 voucher just in case we couldn't complete the entire service.

Only one snack. Most airlines (other than DL and WN) have totally done away with all snacks. Not a bad deal, a $15 voucher to give up a bag of pretzels.

Full service
 

I was impressed that you could do a express service when you are in the air for a 35-45 minutes. I am curious to see if you can do a full one that quickly.
(even selling beers on the flight).

As long as you don't use 'the cart' which takes a lot of extra time, it is no problem. WN usually does it MDW-STL which is 35-40 minutes in the air.

LH does a full service on FRA-MUC which is 187 miles. In business class it includes a snack box and two drinks. Yes, they use more FAs to make it happen, but it is damn impressive to watch (or experience) when they do it.

How does the cart make the service longer? :confused:

It takes time to get it out and set it up. It slows movement in the aisle, too.

By taking all the orders, pouring a bunch at once and delivering them all there are efficiencies in the process.

When did Jetblue start pouring drinks?

I'll give you that it inhibits movement throughout the cabin but using a cart is absolutely faster. Did LH use a cart in coach in your example?