Tickets got cheaper after already purchased....
May 30, 2009, 3:12 pm
#1
Original Poster
Join Date: Nov 2001
Posts: 11
Tickets got cheaper after already purchased....
Hi,
I recently purchased 4 tickets from OAK - BOS on JetBlue a couple of weeks ago. I went back to the web site and noticed that the same flight was offering a lower fare. I thought I have heard that if this happens, then the airline would offer the lower fare and refund the differnce back to me. Is this true? If so, how do you go about getting that difference? I'm pretty sure that they will tell me that its a $100 change even though its the same flight. Can someone give me any advice on how to tackle this? I would like to be prepared when I call them.
Thanks
Bill R
I recently purchased 4 tickets from OAK - BOS on JetBlue a couple of weeks ago. I went back to the web site and noticed that the same flight was offering a lower fare. I thought I have heard that if this happens, then the airline would offer the lower fare and refund the differnce back to me. Is this true? If so, how do you go about getting that difference? I'm pretty sure that they will tell me that its a $100 change even though its the same flight. Can someone give me any advice on how to tackle this? I would like to be prepared when I call them.
Thanks
Bill R
May 30, 2009, 5:02 pm
#5
Join Date: Feb 2006
Location: Long Island, NY and Boca Raton, FL
Programs: JetBlue TrueBlue, AAdvantage, Rapid Rewards, Sky Miles, SPG, Marriott Rewards, HHonors, Hertz
Posts: 2,275
Just call 1-800-JETBLUE and tell the agent that your fare decreased after purchase. Give the confirmation number and you'll receive a credit in your TrueBlue account good for travel within one year. There's no change fee deducted either! And the credit can be used in anyone's name; just needs to be booked from your account online.
*Tip: the system often deletes your original seat assignment, so just remind the agent to secure your originally assigned seat(s). The really good ones remember to do this without a reminder
*Tip: the system often deletes your original seat assignment, so just remind the agent to secure your originally assigned seat(s). The really good ones remember to do this without a reminder
Apr 18, 2010, 3:02 pm
#6
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
Just call 1-800-JETBLUE and tell the agent that your fare decreased after purchase. Give the confirmation number and you'll receive a credit in your TrueBlue account good for travel within one year. There's no change fee deducted either! And the credit can be used in anyone's name; just needs to be booked from your account online.
*Tip: the system often deletes your original seat assignment, so just remind the agent to secure your originally assigned seat(s). The really good ones remember to do this without a reminder
*Tip: the system often deletes your original seat assignment, so just remind the agent to secure your originally assigned seat(s). The really good ones remember to do this without a reminder
Apr 21, 2010, 4:06 pm
#10
Join Date: Jun 2004
Programs: united 1p, usair silver, nz gold, hilton gold, starwood gold
Posts: 509
Just call 1-800-JETBLUE and tell the agent that your fare decreased after purchase. Give the confirmation number and you'll receive a credit in your TrueBlue account good for travel within one year. There's no change fee deducted either! And the credit can be used in anyone's name; just needs to be booked from your account online.
*Tip: the system often deletes your original seat assignment, so just remind the agent to secure your originally assigned seat(s). The really good ones remember to do this without a reminder
*Tip: the system often deletes your original seat assignment, so just remind the agent to secure your originally assigned seat(s). The really good ones remember to do this without a reminder
Apr 21, 2010, 6:18 pm
#11
Join Date: May 2008
Location: new york
Programs: trueblue ,mileageplus skymiles, hilton honors silver
Posts: 965
Jun 19, 2010, 4:02 pm
#15
Join Date: May 2008
Location: new york
Programs: trueblue ,mileageplus skymiles, hilton honors silver
Posts: 965