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-   -   In-Flight Internet? (https://www.flyertalk.com/forum/jetblue-trueblue/1040389-flight-internet.html)

JMG5575 Jan 16, 2010 11:40 am

In-Flight Internet?
 
Any news on Jetblue getting in-flight internet?

BetaBlue was announced with big fanfare but was never rolled out fleetwide.

GoGo seems to be growing on other airlines such as Virgin, AA, Delta,etc.

sbm12 Jan 16, 2010 12:56 pm

The Kiteline system is still on the timeline. It was originally supposed to be in pilot on some CO planes by now but it is delayed. The most recent public statement from CO has the Kiteline product in service around Q2 but there is no guarantee that will actually happen.

JMG5575 Jan 25, 2010 3:12 pm

This is an article from today giving an brief overview of inflight internet on most carriers.


http://www.fool.com/investing/genera...ou-unplug.aspx

sbm12 Jan 25, 2010 9:02 pm


Originally Posted by JMG5575 (Post 13254487)
This is an article from today giving an brief overview of inflight internet on most carriers.


http://www.fool.com/investing/genera...ou-unplug.aspx

Except the part where they pretty much get the jetBlue Internet bit wrong the "article" is OK. The fact that they don't mention LiveTV at all as part of jetBlue's service is pretty bad.

amejr999 Jan 25, 2010 9:07 pm


Originally Posted by JMG5575 (Post 13254487)
This is an article from today giving an brief overview of inflight internet on most carriers.


http://www.fool.com/investing/genera...ou-unplug.aspx

WN has in-flight TV? News to me...

ellinj Jan 25, 2010 10:07 pm


Originally Posted by amejr999 (Post 13256631)
WN has in-flight TV? News to me...

Where did you get that from? The article mentions their relationship with Aircell which is correct.

amejr999 Jan 25, 2010 10:10 pm

From the article--


Southwest (NYSE: LUV) is working with Aircell competitor Row44 for both broadband and in-flight TV.

PepsiAddict Jan 26, 2010 10:34 am

I think the reference to Southwest and TV was leaning more towards this functionality that AirCell announced:

http://www.flightglobal.com/articles...d-service.html

They get into much better detail in the article ... but if I am reading correctly AirCell will cache content plane-side on a server which can then be watched using an "iTunes-like" application on a laptop PC running Windows.

JMG5575 Apr 25, 2010 11:15 pm

On my friday flight 217 from JFK to LGB, we had CEO Dave Barger and Chief People officer Dave Clark.

They gave out free tickets during an in-flight trivia contest.

They also took questions and I asked about in-flight internet.

They said they get asked that question alot and that Beta Blue "just didn't work" but stay tuned because they will have something to announce in the near future.

sbm12 Apr 26, 2010 3:56 am


Originally Posted by JMG5575 (Post 13843058)
On my friday flight 217 from JFK to LGB, we had CEO Dave Barger and Chief People officer Dave Clark.

They gave out free tickets during an in-flight trivia contest.

They also took questions and I asked about in-flight internet.

They said they get asked that question alot and that Beta Blue "just didn't work" but stay tuned because they will have something to announce in the near future.

The problem they had with BetaBlue (or really the Kiteline product) was that they couldn't get the antenna to work reliably. They contracted that part out to a 3rd party and it just never materialized. The contract was terminated within the past couple weeks based on some reports (one of which was mine).

LiveTV has instead decided to focus on Kiteline World with a trial hopeful by the end of the year. Here's the catch: Kiteline World is actually less bandwidth than the original Kiteline and JetBlue hasn't committed to trying it.

So JetBlue is pretty much back to square one. They have to pick a partner and a product and get it developed. I suppose they could try trading the ATG spectrum to Aircell in exchange for free service or something like that but it is anyone's guess right now.

JetBlueFA Apr 26, 2010 2:22 pm

Sent out to the company;


In response to strong market interest, LiveTV has chosen to dedicate its air-to-ground narrowband connectivity product — currently being utilized on BetaBlue — away from the commercial aviation space and into the general aviation market. We will no longer pursue this product as a connectivity solution for our Customers.

As Dave previously announced at industry conferences and Pocket Sessions, we remain committed to rolling out connectivity to more aircraft. The success of BetaBlue and the positive Customer feedback we received during our trial continues to drive our commitment to remain relevant in the world of in-flight connectivity.

We believe strongly that basic connectivity will become an increasingly important part of our Brand and the JetBlue Experience. Our connectivity strategy has always been to provide a relevant, quality product that offers variety and freshness while taking a wait-and-see approach to this new technology space. We have been in contact with several companies to analyze all available opportunities for enhancing the Customer experience and expect to have more exciting news to share this summer.

ellinj Apr 26, 2010 6:01 pm

They should just go with gogo and be done with it. Gogo is simple to retrofit and the equipment already exists.

JetBlueFA Apr 26, 2010 6:33 pm


Q: Will BetaBlue still provide connectivity for our Customers?
A: Yes, at this time BetaBlue will continue to provide a FREE messaging and email service to all Customers onboard this aircraft.

Q: What is the future of LiveTV’s air-to-ground narrowband product, also known as “Kiteline”?
A: Through its Airfone business unit, acquired from Verizon in 2008, LiveTV offers a low-cost upgrade kit and enhanced service that allows existing Airfone General Aviation customers to send and receive email using iPhones or Wi-Fi enabled Blackberry smartphones. The Kiteline GA upgrade kit is a low-cost carry-on product requiring no new installed equipment on the aircraft. LiveTV will soon be announcing a partnership with a leading avionics sales and distribution company to further develop this opportunity.

Q: Will LiveTV provide a new form of connectivity for the commercial market?
A: LiveTV’s focus in the commercial air transport market will now move towards its Aero OpenPort terminal developed in partnership with Iridium. The Aero OpenPort terminal consists of a low-cost and lightweight antenna and modem capable of providing truly global aircraft connectivity at data rates up to 128 kbps. LiveTV expects to conduct a flight trial of the new terminal by year-end 2010.

Q: Has JetBlue considered switching to a broadband service like Row 44 or AirCell’s GoGo?
A: In the world of connectivity, everything is on the table. Our connectivity strategy is to provide a relevant, quality product that offers variety and freshness as we take a wait-and-see approach to these new technologies. This will allow us to analyze all available opportunities for enhancing the Customer experience in the long term.

sbm12 Apr 26, 2010 7:23 pm


Originally Posted by ellinj (Post 13848202)
They should just go with gogo and be done with it. Gogo is simple to retrofit and the equipment already exists.

It is also rather expensive, both for the airline and the customer.

JetBlueFA Apr 26, 2010 7:28 pm

The company has come out and said many times that they don't want to charge for internet. They see the internet as an extension of the TV's and Radio's and part of the experience and not as add-on as say the EML seats.

We are also changing our handheld devices that we use to charge for liquor and headsets and other onboard products. The new device will be a lot nicer and easier to use for us. It will also allow us to hand out reciepts to customers, issue refunds as well as sell food onboard. Those devices go live on the 5th.


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