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Old Jul 6, 2019, 11:56 pm
  #31  
 
Join Date: Jul 2019
Posts: 2
Thank you @rustykettel! I appreciate your quick response. I will tell them to request it every chance they get if they don’t get it at online check in, great tips! I feel that they will manage to get seated together in the end, but am probably being a worrier! I felt a little guilty that I was able to seat select and then they weren’t. I’d prefer it was the other way around. Hehehe.
Rebecca Hunt is offline  
Old Jul 12, 2019, 10:37 am
  #32  
 
Join Date: Jul 2019
Location: CMI, ORD, NYC
Programs: AA Plat
Posts: 92
Edit: I should have scrolled up more. I got my question answered from previous replies.

I have a question about seat selection:

Flight: JL 11 DFW-NRT, booked for June2020.
Booked with AA Saaver award, 4 tickets for me and my family.

I got the PNR from AA for the JL flight to select seats.

I have AA platinum and I can select any seat in the business cabin, but it seems the system is preventing my family members from selecting certain seats. Example: window at the bulkheads. However, they can select the aisle.

Is this a bug with the website or is this a hidden way of blocking seats for certain passengers?

Last edited by peaches070; Jul 12, 2019 at 6:46 pm Reason: Should have scrolled up more
peaches070 is offline  
Old Jul 15, 2019, 1:31 am
  #33  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by peaches070
Edit: I should have scrolled up more. I got my question answered from previous replies.

I have a question about seat selection:

Flight: JL 11 DFW-NRT, booked for June2020.
Booked with AA Saaver award, 4 tickets for me and my family.

I got the PNR from AA for the JL flight to select seats.

I have AA platinum and I can select any seat in the business cabin, but it seems the system is preventing my family members from selecting certain seats. Example: window at the bulkheads. However, they can select the aisle.

Is this a bug with the website or is this a hidden way of blocking seats for certain passengers?
Yes. This is by design. JAL does not recognize your family members as elite members, so only the basic seats are available for selection before OLCI.
Wait till OLCI and then chose seats that are close to each other.
Tokyoite is offline  


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